Ben David
GBGreat service with great products Great service with great products! I love my gasoline heater so much, and look forward to the future updates for this and for what else this company has instore in the future!
Rudy V
GBI purchased the Velit 24v A/C VERY… I purchased the Velit 24v A/C VERY HAPPY WITH THE WAY THE ORDER WENT EASY COMPANY TO DEAL WITH WOULD HAVE GIVEN FIVE STARS EXCEPT THEY SENT A 12 VOLT UNIT HOWEVER HAVE PROMISED TO GET ME A 24 VOLT REPLACEMENT AS SOON AS POSSIBLE. WILL FOLLOW UP WHEN NEW UNIT ARRIVES.
Tyler
GBVelit actually responds, best customer service during our van conversion! During our van conversion, we had a lot of issues getting our items. Velit was the best company we interacted with throughout the whole process- they were very quick to respond & work with us. We chose to pick up the air conditioner, as we were in the area. And although the shipping warehouse was a disorganized pain, Velit did everything they could to make the process quick & easy for us. I appreciate their timeliness by phone & email, again they were much better than the other companies we dealt with throughout the conversion.
Chris Glattly
GBThis is a first rate company. Everything from ordering to delivery was great. I had one question about items packed and I got a response right away (I'd misplaced the gasket as it turns out). I'm still in the midst of installation.
Pamela
GBNOTE WELL the return policy!! The builder's opinion is that the unit is too heavy for the roof of my particular van. That is not Velit's fault. What I did not expect was the only return within 30 days if it does not work return policy. I did not even think to check the policy because...well, who doesn't have a 30 day return policy for an unopened box? I take responsibility for not checking, but I find this policy completely unreasonable. Now I have a $1700 (including shipping) unit that I cannot use.