Outstanding service & a truly… Outstanding service & a truly spectacular trailer. Exactly what we were looking for at a very fair price. Tim is a awesome guy. Friendly & knowledgeable. The sale was quick & easy. I wish corporate would drop the silly chinese virus garbage. It's a virus with over a 99% survival rate.

In reference to Trailerplus located in… In reference to Trailerplus located in Springfield, MO. The "Best" trailer I've ever bought and owned thus far in my life. Rugged, solid, reliable, etc. Owned it for 3 years and when they serviced it, it only required very minor adjustments and replacement bulbs. They went out of their way to take care of us. Never been more satisfied! Wish other businesses followed their model of customer first satisfaction.

Everything the trailer is falling apart… Everything the trailer is falling apart from 50 miles empty from Orlando dealership to home. Go to google reviews to see all 12 images.

Your policy of appointments only is horrible!!! Your policy of appointments only is horrible. I was in front of the store and I became very upset and was about to leave. I was even willing to spend more money somewhere else when the man on the phone told me I had to come back tomorrow because there were no available appointments on the current day. Thank goodness the gentleman who worked at the Idaho Falls location had to go to his car at the same time and we talked outside. He provided Excellent customer service even with the inconvenience of the covid requirements. My father and I were very happy after working with him. He walked us through the differences between the couple trailers I was interested in. In addition he went above and beyond to assist us with our purchase and to get us on our way home ASAP. When I'm ready to make another purchase and whenever anyone asked me where to go, I'll be sending them to the Idaho Falls location.

Bought a 6.4x10 Carry On trailer last… Bought a 6.4x10 Carry On trailer last year. Paint on the trailer is extremely poor. No primer was applied, under a very cheap one coat of paint. After 2 months all parts of the trailer had rust showing through the paint. Paint estimate to repaint is $580.00. Also, cheap non radial tires are wearing badly and causes trailer to wag. It needs radial tires, estimate $280 both. Looks like the trailer now comes with radial tires, both Trailers Plus and Carry-On refuse to address the poor quality. PAINT AND TIRES conveniently not covered under warranty.