Grant Sorg
GBBought a 6.4x10 Carry On trailer last… Bought a 6.4x10 Carry On trailer last year. Paint on the trailer is extremely poor. No primer was applied, under a very cheap one coat of paint. After 2 months all parts of the trailer had rust showing through the paint. Paint estimate to repaint is $580.00. Also, cheap non radial tires are wearing badly and causes trailer to wag. It needs radial tires, estimate $280 both. Looks like the trailer now comes with radial tires, both Trailers Plus and Carry-On refuse to address the poor quality. PAINT AND TIRES conveniently not covered under warranty.
Sarah Sandoval and Joseph Sand
GBEVERYONE here helped us have the most… EVERYONE here helped us have the most amazing experience with such a big buy. Buying something so expensive can be stressful, but because of the time and effort by everyone here it was a great experience and had some good laughs along with it! Thanks for being amazing!
Robert
GBPurchased our new 7x16 cargo roadrunner… Purchased our new 7x16 cargo roadrunner at the Redlands Ca location. The staff was very knowledgeable and helpful with our purchase. They answered all our questions making our purchase a seamless process. They offer great warranties and a network of locations if you ever need help with your trailer.
Doyal Lacy
GBYour policy of appointments only is horrible!!! Your policy of appointments only is horrible. I was in front of the store and I became very upset and was about to leave. I was even willing to spend more money somewhere else when the man on the phone told me I had to come back tomorrow because there were no available appointments on the current day. Thank goodness the gentleman who worked at the Idaho Falls location had to go to his car at the same time and we talked outside. He provided Excellent customer service even with the inconvenience of the covid requirements. My father and I were very happy after working with him. He walked us through the differences between the couple trailers I was interested in. In addition he went above and beyond to assist us with our purchase and to get us on our way home ASAP. When I'm ready to make another purchase and whenever anyone asked me where to go, I'll be sending them to the Idaho Falls location.
Wendy Wilson
GBThanks to Trailers Plus for supporting youth programs We are so excited that Trailers Plus is a community sponsor for the Idaho Out-of-School Network. We recently received four 7x14ft Loadrunners for our rural STEM education mobile makerspace project that will be used by Boys and Girls clubs, 4-H programs and YMCAs. The staff has been great to work with and the trailers are strong and well-crafted.