Lisa
GBTrailers Plus came to my rescue when I… Trailers Plus came to my rescue when I unexpectedly had a trailer parts failure driving from Arizona to San Francisco! Without them I would have been stuck for the night in Redlands, but they were my knight in shining armor. Totally professional, easy location to get to, and they fixed my problem for me and mm back in the road in no time, and after hours too. I was not expecting to find someone willing to go out of their way for me, what an amazing experience, Thank you thank you Tony the store manager - you saved me and I don’t know what I would have done without you. Blessing to you, as you have blessed me
Fayma Mommaratsey Callahan
GBExcellent purchase experience We purchased a 5X10 Dump Bed trailer after looking at many others over the last 2 months. The quality of this trailer is good, and the staff support especially from Casey Nanez was superb. I feel confident that we made the right choice for our needs and that Casey and his staff will be there to support us in future needs. Thanks Casey!
Jman
GBBest deal and service My wife and i have been looking all over Las cruces,nm and el paso for a good deal on an enclosed trailer, we got bate and switched by a competitor and my wife called trailers plus, made an appointment, and was treated right by the salesman and the gentleman who prepped the trailer. Got a great deal and excellent customer service. Definitely recommend !!
Josh Magsam
GBTop-Notch Service The service was excellent - everyone was friendly, knowledgeable, and made the purchase process a breeze. I even had to cancel one appointment due to conflict and reschedule - not a problem on their end, they very cheerfully rescheduled and were ready to help when I arrived. I was in/out in just under 30 minutes - excellent experience. For those worried about COVID, I felt all processes were very safe. I was the only person on the lot for my appointment, masks and shields were in place, and the contract was all e-signed via my email account.
Doyal Lacy
GBYour policy of appointments only is horrible!!! Your policy of appointments only is horrible. I was in front of the store and I became very upset and was about to leave. I was even willing to spend more money somewhere else when the man on the phone told me I had to come back tomorrow because there were no available appointments on the current day. Thank goodness the gentleman who worked at the Idaho Falls location had to go to his car at the same time and we talked outside. He provided Excellent customer service even with the inconvenience of the covid requirements. My father and I were very happy after working with him. He walked us through the differences between the couple trailers I was interested in. In addition he went above and beyond to assist us with our purchase and to get us on our way home ASAP. When I'm ready to make another purchase and whenever anyone asked me where to go, I'll be sending them to the Idaho Falls location.