I dont think its worth the money. I was moving a 3000lb Enclosed 20x8 Trailer with the Valet, hoping it would help me park the trailer behind my house (9ft gap). The valet has alot of compliance and does not enstill confidence, I guess it requires ALOT of practice and strength and probably should only be used on flat solid surfaces.. It works, but not as well as I imagined. Honestly...I wish I could return it but since the unit was refurbished I cannot.

Needed a replacement tube in Australia Needed a replacement tube in Australia, you have to buy the tyre and tube together, $180 plus freight. This is not ethical as there is no alternative to the special Trailer Valet tube

I purchased the trailer valet jx side… I purchased the trailer valet jx side mount with a wheel for my tracker boat. The bolts and nuts are flush when installed and I can't engage the jack when lowering it because the long shaft and the large wheel. Went online to buy the plate to see if it gets me a few inches extra of space. Got in contact with customer service to see if they sold longer bolts. Didn't want to help whatever and gave no solutions or advice.

Trailer Valet—lives up to its name! Excellent product—At over 60 yrs age, I am able to move my camper-solo- and finesse the move with 90 degree turn on driveway, into garage with less than 5 inches total space to spare-effortlessly. Without this tool, my camper could not be parked in garage without 2 people, lots of angst and effort- and many prayers:). Company is very responsive and communicates well with customers.Very quick delivery—This was purchased over one year ago and still holding up perfectly ........and still impressing me with what it can do:)

Ordered the RVR3 and was missing the… Ordered the RVR3 and was missing the spanner wrench. Contacted Trailer Valet. After a trial use, it did not fit my needs and I requested an RMA on their contact page. Never got a response and ended calling them. After several calls and emails I sent back the unit. Did not get a response about receiving it or a that a refund was being credited. 20 days later after they received my return, I got a credit on my cc minus the shipping charge and of course no email. Their products are ok but their customer service is severely lacking. Thanks for the lack of effort Aaron (less then helpful Trailer Valet customer rep).