This trailer valet has a major design… This trailer valet has a major design flaw, it does not stay in the upright position under stress. The wheel will start moving out from under the ball coupling pretty soon after 1 or 2 feet of movement the trailer valet will be at 45 degree angle. I do not recommend this product. To anyone. I gave followed the directions and watched multiple videos thing I may do doing something wrong.

Hi Trailer Valet Hi Trailer Valet This is a email that I received in September 10 2020 Hope all is well! We just wanted to send you an update that your backordered Trailer Valet 5X is scheduled to ship to you on September 14, 2020. This will account for us receiving the product, full processing and our usual quality checks. Thank you so much for your patience and continued support! I called customer service on October 16 because I did not receive my order & they informed me that my order did not make it & I will need to wait till mid December what a joke not cool so I canceled my order

Short Version Short Version: Like many things about towing in the US, don't trust the maximum specification: the 5X is said to be good to #500 tongue weight, but it's not. The side-mount bracket is not strong enough for the torque, the back brackets that saddle the tongue bend, the lift tube flexes, the screw jack has too much friction, the tires are squashed. It's just not up to it, especially after a couple years of occasional use.

I purchased the trailer valet jx side… I purchased the trailer valet jx side mount with a wheel for my tracker boat. The bolts and nuts are flush when installed and I can't engage the jack when lowering it because the long shaft and the large wheel. Went online to buy the plate to see if it gets me a few inches extra of space. Got in contact with customer service to see if they sold longer bolts. Didn't want to help whatever and gave no solutions or advice.

Easy enough to install Easy enough to install. Works well. But be careful to lift the brake handle all the way up before moving trailer. and keep it up during use. Otherwise there is extreme counter rotation on the drill and can cause wrist injury. Otherwise, great product and would recommend.