Easy enough to install Easy enough to install. Works well. But be careful to lift the brake handle all the way up before moving trailer. and keep it up during use. Otherwise there is extreme counter rotation on the drill and can cause wrist injury. Otherwise, great product and would recommend.

The trailer valet performed as… The trailer valet performed as advertised, but it had trouble moving my small (21ft) travel trailer on my slightly sloping driveway. Also the handle/brake lever needs a solid detent/locking feature when fully extended. On more than one occasion, while I was using a power drill to move/crank the trailer valet (move the trailer), the brake engaged and the drill spun and I thought I might have broken my wrist. Fairly painful. Other than that it was fine....

"Stucco Mesh Really Helped" Works as expected after some trial and error using stucco mesh to improve traction. ( google: 27-in-x-96-in-galvanized-steel-flooring-lath) Our challenge was to move our 3500 lb trailer by pulling it across a grassy area, up and over an incline onto loose gravel which was the goal to have the trailer behind a fence, plugged in with the door able to open. This required pulling the trailer through a narrow opening with 3" to spare on each side. Pulling was required to allow the door to the trailer to open. The largest challenge was maintaining traction for the tires, across a combination of slippery grass, dirt and loose gravel. Our solution was a 24" wide stucco mesh 5' long. Once we had the stucco mesh positioned under the dual wheels they did not spinout. This allowed other difficulties such as maintaining an up right position and use of a battery powered drill to move the trailer safely exactly and carefully to where we wanted it.

Ordered the RVR3 and was missing the… Ordered the RVR3 and was missing the spanner wrench. Contacted Trailer Valet. After a trial use, it did not fit my needs and I requested an RMA on their contact page. Never got a response and ended calling them. After several calls and emails I sent back the unit. Did not get a response about receiving it or a that a refund was being credited. 20 days later after they received my return, I got a credit on my cc minus the shipping charge and of course no email. Their products are ok but their customer service is severely lacking. Thanks for the lack of effort Aaron (less then helpful Trailer Valet customer rep).

This company literally has the worst… This company literally has the worst customer service of any company I have dealt with. They are AWOL. They use an answering service and Customer Service keeps sending you form answers. I need to order replacement parts. Can I get someone to call me or take my order? NO. Actually I love my Trailer Valet XL, but what good is it to have a $700 item if I can't get replacement parts. They apparently are all about making the sale, and then "SCREW YOU." when it comes to helping their loyal customers keep the product in working order. They should be ashamed. Dr. Greg Lousignont