Product worked great for about 10… Product worked great for about 10 minutes - then one inner tube let go. The root cause seems the value stem is really long for the application and manually bent. Bottom line the stem caught the roller housing and tore away. Went back to the company and was told inner tube on back order or I could buy one from a distributor. I really feel the company put 100% of the design and or manufacturing problem back on me to procure, dissemble the product, replace the tube. Defintely not the $500 user experience I was looking for !!

Easy enough to install Easy enough to install. Works well. But be careful to lift the brake handle all the way up before moving trailer. and keep it up during use. Otherwise there is extreme counter rotation on the drill and can cause wrist injury. Otherwise, great product and would recommend.

Awful experience Awful experience! Bought the new trailer wheel dolly for my double axel trailer, and the first attempt at using them the wheels would bow just enough that the steel undercarriage would contact the concrete and prevent movement. But that's not the reason for the 1-star review....They told me to send them back, (I paid $90 to ship them back) and they never sent me a refund. In the end I paid $400 for the wheel Dollys, $90 to ship them back, and I ended up with no wheel dolly and $500 dollars less in my bank account. My prediction: this company becomes insolvent by the end of the next fiscal year with these practices.

Ordered the RVR3 and was missing the… Ordered the RVR3 and was missing the spanner wrench. Contacted Trailer Valet. After a trial use, it did not fit my needs and I requested an RMA on their contact page. Never got a response and ended calling them. After several calls and emails I sent back the unit. Did not get a response about receiving it or a that a refund was being credited. 20 days later after they received my return, I got a credit on my cc minus the shipping charge and of course no email. Their products are ok but their customer service is severely lacking. Thanks for the lack of effort Aaron (less then helpful Trailer Valet customer rep).

I purchased the trailer valet jx side… I purchased the trailer valet jx side mount with a wheel for my tracker boat. The bolts and nuts are flush when installed and I can't engage the jack when lowering it because the long shaft and the large wheel. Went online to buy the plate to see if it gets me a few inches extra of space. Got in contact with customer service to see if they sold longer bolts. Didn't want to help whatever and gave no solutions or advice.