STAY AWAY- DO NOT BUY STAY AWAY- DO NOT BUY The RVR12 does not have the same tread as the smaller machines and struggles to gain traction on finished concrete and wet unfinished concrete (driveways.) As you will read in other reviews, they are very quick to accept a return for their poor quality machine. However, they charge you shipping return shipping as well as initial shipping. Additionally, I was delivered a faulty remote and they told me it would be $900 for a new one. It all seems a little scammy. I filed fraud on my CC and have returned the machine. I paid for return shipping but amex refunded the entire purchase price. BEWARE!!

Product worked great for about 10… Product worked great for about 10 minutes - then one inner tube let go. The root cause seems the value stem is really long for the application and manually bent. Bottom line the stem caught the roller housing and tore away. Went back to the company and was told inner tube on back order or I could buy one from a distributor. I really feel the company put 100% of the design and or manufacturing problem back on me to procure, dissemble the product, replace the tube. Defintely not the $500 user experience I was looking for !!

Trailer Valet—lives up to its name! Excellent product—At over 60 yrs age, I am able to move my camper-solo- and finesse the move with 90 degree turn on driveway, into garage with less than 5 inches total space to spare-effortlessly. Without this tool, my camper could not be parked in garage without 2 people, lots of angst and effort- and many prayers:). Company is very responsive and communicates well with customers.Very quick delivery—This was purchased over one year ago and still holding up perfectly ........and still impressing me with what it can do:)

Don't Go In The Water I used Trailer Valet on a 16 ft. boat. I guess the manufacturer did not anticipate that customers would use their product with boats, because the "Valet" rusted up pretty fast. Then I had a problem and needed to purchase replacement tubes for the tires on the "Valet". For the price charged I expected to receive solid gold tubes, but was astonished to learn that rubber tubes could demand such a price.

Easy enough to install Easy enough to install. Works well. But be careful to lift the brake handle all the way up before moving trailer. and keep it up during use. Otherwise there is extreme counter rotation on the drill and can cause wrist injury. Otherwise, great product and would recommend.