STAY AWAY- DO NOT BUY STAY AWAY- DO NOT BUY The RVR12 does not have the same tread as the smaller machines and struggles to gain traction on finished concrete and wet unfinished concrete (driveways.) As you will read in other reviews, they are very quick to accept a return for their poor quality machine. However, they charge you shipping return shipping as well as initial shipping. Additionally, I was delivered a faulty remote and they told me it would be $900 for a new one. It all seems a little scammy. I filed fraud on my CC and have returned the machine. I paid for return shipping but amex refunded the entire purchase price. BEWARE!!

Short Version Short Version: Like many things about towing in the US, don't trust the maximum specification: the 5X is said to be good to #500 tongue weight, but it's not. The side-mount bracket is not strong enough for the torque, the back brackets that saddle the tongue bend, the lift tube flexes, the screw jack has too much friction, the tires are squashed. It's just not up to it, especially after a couple years of occasional use.

I dont think its worth the money. I was moving a 3000lb Enclosed 20x8 Trailer with the Valet, hoping it would help me park the trailer behind my house (9ft gap). The valet has alot of compliance and does not enstill confidence, I guess it requires ALOT of practice and strength and probably should only be used on flat solid surfaces.. It works, but not as well as I imagined. Honestly...I wish I could return it but since the unit was refurbished I cannot.

Fail The TrailerValet XL doesn't work with my 9,000lb trailer. The trailer was empty and it not only could not move it, but damaged the trailer metal tow receptacle. The TrailerValet may work with light trailers, but do not use it for a heavier trailer. Now I need to find some way to sell my TrailerValey XL. I regret this purchase.

Great concept but not-so-great… Great concept but not-so-great execution. There are several design flaws: 1. TIre inflator port is too long and is cathing the frame. Had to replace the tube once already. 2. Brakes engage prematurely after the slightest release of the handle. 3. Plastic ring from beneath the post got chewed up after 3 weeks of using. 4. No place to secure the handle when not in use.