Disappointed Customer
GBSTAY AWAY- DO NOT BUY STAY AWAY- DO NOT BUY The RVR12 does not have the same tread as the smaller machines and struggles to gain traction on finished concrete and wet unfinished concrete (driveways.) As you will read in other reviews, they are very quick to accept a return for their poor quality machine. However, they charge you shipping return shipping as well as initial shipping. Additionally, I was delivered a faulty remote and they told me it would be $900 for a new one. It all seems a little scammy. I filed fraud on my CC and have returned the machine. I paid for return shipping but amex refunded the entire purchase price. BEWARE!!
Mitchell Hicks
GBI dont think its worth the money. I was moving a 3000lb Enclosed 20x8 Trailer with the Valet, hoping it would help me park the trailer behind my house (9ft gap). The valet has alot of compliance and does not enstill confidence, I guess it requires ALOT of practice and strength and probably should only be used on flat solid surfaces.. It works, but not as well as I imagined. Honestly...I wish I could return it but since the unit was refurbished I cannot.
Dennis
GBMy experience with this product is once… My experience with this product is once connected to the hitch receiver, the ball on the trailer valet moves in the socket created by this connection. No matter how tight I make the collar on the Trailer Valet, it still wanders in the socket causing the collar to loosen. This has led to the trailer receiver being bent where I have had to hammer it out. If I keep using it, I will eventually have to have a new receiver installed.
Happycamper
AUNeeded a replacement tube in Australia Needed a replacement tube in Australia, you have to buy the tyre and tube together, $180 plus freight. This is not ethical as there is no alternative to the special Trailer Valet tube
Vladyslav Svyrydenko
GBGreat concept but not-so-great… Great concept but not-so-great execution. There are several design flaws: 1. TIre inflator port is too long and is cathing the frame. Had to replace the tube once already. 2. Brakes engage prematurely after the slightest release of the handle. 3. Plastic ring from beneath the post got chewed up after 3 weeks of using. 4. No place to secure the handle when not in use.