I purchased the trailer valet jx side… I purchased the trailer valet jx side mount with a wheel for my tracker boat. The bolts and nuts are flush when installed and I can't engage the jack when lowering it because the long shaft and the large wheel. Went online to buy the plate to see if it gets me a few inches extra of space. Got in contact with customer service to see if they sold longer bolts. Didn't want to help whatever and gave no solutions or advice.

The trailer valet performed as… The trailer valet performed as advertised, but it had trouble moving my small (21ft) travel trailer on my slightly sloping driveway. Also the handle/brake lever needs a solid detent/locking feature when fully extended. On more than one occasion, while I was using a power drill to move/crank the trailer valet (move the trailer), the brake engaged and the drill spun and I thought I might have broken my wrist. Fairly painful. Other than that it was fine....

"Stucco Mesh Really Helped" Works as expected after some trial and error using stucco mesh to improve traction. ( google: 27-in-x-96-in-galvanized-steel-flooring-lath) Our challenge was to move our 3500 lb trailer by pulling it across a grassy area, up and over an incline onto loose gravel which was the goal to have the trailer behind a fence, plugged in with the door able to open. This required pulling the trailer through a narrow opening with 3" to spare on each side. Pulling was required to allow the door to the trailer to open. The largest challenge was maintaining traction for the tires, across a combination of slippery grass, dirt and loose gravel. Our solution was a 24" wide stucco mesh 5' long. Once we had the stucco mesh positioned under the dual wheels they did not spinout. This allowed other difficulties such as maintaining an up right position and use of a battery powered drill to move the trailer safely exactly and carefully to where we wanted it.

This trailer valet has a major design… This trailer valet has a major design flaw, it does not stay in the upright position under stress. The wheel will start moving out from under the ball coupling pretty soon after 1 or 2 feet of movement the trailer valet will be at 45 degree angle. I do not recommend this product. To anyone. I gave followed the directions and watched multiple videos thing I may do doing something wrong.

Trailer Valet don't like bass boats especially with tandem wheel trailers The company is accommodating however the "ease" of use for the device is extremely overstated. Advise to those with bass boats and looking to purchase, The device is NOT the answer to your dreams., It is simply an answer. It is difficult to crank from a bent over posture. The drill method is not as easy as the website shows so you end up hand crank and that ain't easy folks. Especially bent over, cranking while holding the break handle in the up-extended position. My new boat has tandem wheels on the trailer and the Trailer Valet don't like that one bit. So to wrap this up-it works but not even close to the ease of use the company professes, at least it doesn't for me and two different bass boats and trailer styles (2 wheel and tandem)