The trailer valet performed as… The trailer valet performed as advertised, but it had trouble moving my small (21ft) travel trailer on my slightly sloping driveway. Also the handle/brake lever needs a solid detent/locking feature when fully extended. On more than one occasion, while I was using a power drill to move/crank the trailer valet (move the trailer), the brake engaged and the drill spun and I thought I might have broken my wrist. Fairly painful. Other than that it was fine....

This company literally has the worst… This company literally has the worst customer service of any company I have dealt with. They are AWOL. They use an answering service and Customer Service keeps sending you form answers. I need to order replacement parts. Can I get someone to call me or take my order? NO. Actually I love my Trailer Valet XL, but what good is it to have a $700 item if I can't get replacement parts. They apparently are all about making the sale, and then "SCREW YOU." when it comes to helping their loyal customers keep the product in working order. They should be ashamed. Dr. Greg Lousignont

Awful experience Awful experience! Bought the new trailer wheel dolly for my double axel trailer, and the first attempt at using them the wheels would bow just enough that the steel undercarriage would contact the concrete and prevent movement. But that's not the reason for the 1-star review....They told me to send them back, (I paid $90 to ship them back) and they never sent me a refund. In the end I paid $400 for the wheel Dollys, $90 to ship them back, and I ended up with no wheel dolly and $500 dollars less in my bank account. My prediction: this company becomes insolvent by the end of the next fiscal year with these practices.

This trailer valet has a major design… This trailer valet has a major design flaw, it does not stay in the upright position under stress. The wheel will start moving out from under the ball coupling pretty soon after 1 or 2 feet of movement the trailer valet will be at 45 degree angle. I do not recommend this product. To anyone. I gave followed the directions and watched multiple videos thing I may do doing something wrong.

Trailer Valet—lives up to its name! Excellent product—At over 60 yrs age, I am able to move my camper-solo- and finesse the move with 90 degree turn on driveway, into garage with less than 5 inches total space to spare-effortlessly. Without this tool, my camper could not be parked in garage without 2 people, lots of angst and effort- and many prayers:). Company is very responsive and communicates well with customers.Very quick delivery—This was purchased over one year ago and still holding up perfectly ........and still impressing me with what it can do:)