I purchased the trailer valet jx side… I purchased the trailer valet jx side mount with a wheel for my tracker boat. The bolts and nuts are flush when installed and I can't engage the jack when lowering it because the long shaft and the large wheel. Went online to buy the plate to see if it gets me a few inches extra of space. Got in contact with customer service to see if they sold longer bolts. Didn't want to help whatever and gave no solutions or advice.

Trailer Valet don't like bass boats especially with tandem wheel trailers The company is accommodating however the "ease" of use for the device is extremely overstated. Advise to those with bass boats and looking to purchase, The device is NOT the answer to your dreams., It is simply an answer. It is difficult to crank from a bent over posture. The drill method is not as easy as the website shows so you end up hand crank and that ain't easy folks. Especially bent over, cranking while holding the break handle in the up-extended position. My new boat has tandem wheels on the trailer and the Trailer Valet don't like that one bit. So to wrap this up-it works but not even close to the ease of use the company professes, at least it doesn't for me and two different bass boats and trailer styles (2 wheel and tandem)

Don't Go In The Water I used Trailer Valet on a 16 ft. boat. I guess the manufacturer did not anticipate that customers would use their product with boats, because the "Valet" rusted up pretty fast. Then I had a problem and needed to purchase replacement tubes for the tires on the "Valet". For the price charged I expected to receive solid gold tubes, but was astonished to learn that rubber tubes could demand such a price.

STAY AWAY- DO NOT BUY STAY AWAY- DO NOT BUY The RVR12 does not have the same tread as the smaller machines and struggles to gain traction on finished concrete and wet unfinished concrete (driveways.) As you will read in other reviews, they are very quick to accept a return for their poor quality machine. However, they charge you shipping return shipping as well as initial shipping. Additionally, I was delivered a faulty remote and they told me it would be $900 for a new one. It all seems a little scammy. I filed fraud on my CC and have returned the machine. I paid for return shipping but amex refunded the entire purchase price. BEWARE!!

I dont think its worth the money. I was moving a 3000lb Enclosed 20x8 Trailer with the Valet, hoping it would help me park the trailer behind my house (9ft gap). The valet has alot of compliance and does not enstill confidence, I guess it requires ALOT of practice and strength and probably should only be used on flat solid surfaces.. It works, but not as well as I imagined. Honestly...I wish I could return it but since the unit was refurbished I cannot.