customer
GBSadly would no longer recommend -- I… Sadly would no longer recommend -- I used them once for an easy airport pick up and it was great but had an issue with my second one and they don't reply to emails. They also were wildly untransparent re: pricing; I received an additional bill with no reckoning of the numbers due to additional wait time while clearing immigration. Very disappointed.
Event Planner
GBEVP needed a ride EVP needed a ride I am an event planner who received a call from the Executive Assitant of an EVP attending my event. He was arriving late and she wanted to know who was collecting him from the airport. As his arrival was late and our venue was over an hour away I suggested scheduling an Uber which was not well received. I contacted another local company and received a four digit quote (3 hour minimum garage to garage). Then I found booking lane. Fast, efficient, beautiful car, respectful driver, great communication. Thank you for making us look good and for caring for our event VIP.
Mark
GBNo one should use this service No one should use this service. When the driver arrived at set down he demanded $200 as a “waiting fee”. This was not disclosed in advance. The company has at first lied and said this never happened and then waived this through referring to this made up charge as a “rate”. There’s no point paying up front if the driver can demand extra payment. The response below is categorically false. The driver demanded extra payment and required $200 in cash on top of the pre-processed payment fee. Obviously if this company cannot ensure the honesty of the drivers it is all the more important that no one use this service.
Chuck Rich
GBVery professional all of the way Very professional all of the way. Ontime, spotless vehicle, exactly what I look for in a car service. Used them twice, same excellent result both times.
AK
GBSteve was our driver Steve was our driver, he was excellent! He took the stress out of getting to the airport on time and getting picked up with delays! Excellent communication from Bookinglane and Steve, will definitely use again!