customer
GBBrian was so friendly Brian was so friendly, professional and safe. Thanks for a great experience.
customer
GBThey were amazing They were amazing! Our flight got canceled and moved to another airport the morning before. They adjusted the order to pick us up 45 minutes away, with barely any upcharge, and were SO great. I cannot appreciate how they saved this 67 student field trip more!
Joe Walker
GBSkilled and Gracious Customer Service The young woman who helped make our reservation and respond to questions about details was wonderful. She was knowledgeable, efficient, and friendly. I really appreciated her making the experience so quick and easy.
customer
GBField Trip to Challenger Thank you! The bus driver was kind, efficient, prompt and safe. We had a very good experience with the driver. The bus was clean and in good condition. The entire process with First Charter Bus Rental was positive and kind. Thank you for making our field trip possible and exciting.
Kim D.
GBThe bus picking up our students was… The bus picking up our students was delayed over 1/2 hour because they had to return students to their bus stop. I believe the driver tried to call, but when I called the number, it was not answered. I had to call dispatch multiple times to find out status and arrival times. Communication could definitely have been better.