Kim D.
GBThe bus picking up our students was… The bus picking up our students was delayed over 1/2 hour because they had to return students to their bus stop. I believe the driver tried to call, but when I called the number, it was not answered. I had to call dispatch multiple times to find out status and arrival times. Communication could definitely have been better.
customer
GBJosé - Drive for a Wedding José, my driver was very accommodating once I introduced myself as the event planner. We went over the schedule before the guests boarded and he knew not to leave a premises without seeing my face first to make sure all guests were boarded! Wonderful job!
Joe Walker
GBSkilled and Gracious Customer Service The young woman who helped make our reservation and respond to questions about details was wonderful. She was knowledgeable, efficient, and friendly. I really appreciated her making the experience so quick and easy.
customer
GBThey were amazing They were amazing! Our flight got canceled and moved to another airport the morning before. They adjusted the order to pick us up 45 minutes away, with barely any upcharge, and were SO great. I cannot appreciate how they saved this 67 student field trip more!
DEANNA
GBGreat! We have been using First Charter for our annual school trip for years now and it has always been great. They always show up to the correct pick up location on time and the drivers are always very sweet and awesome!