Nancy Spencer
GBDad in nursing home wheelchair bound Dad in nursing home wheelchair bound. Needed transportation to large family birthday party for him (86). Appreciate the service and the bus driver was extraordinarily wonderful. Please let her know.
customer
GBThey were amazing They were amazing! Our flight got canceled and moved to another airport the morning before. They adjusted the order to pick us up 45 minutes away, with barely any upcharge, and were SO great. I cannot appreciate how they saved this 67 student field trip more!
customer
GBUnreliable & Unresponsive First Charter was my transportation vendor on my wedding day. I have worked in event logisitcs for my day job for several years. This is the WORST experience I have ever had with a vendor, & on my most important day -- my wedding day. Leading up to the day, I called First Charter on several occasions to get clarity on the trip details, as their explanation of trip rotations was unclear. Additionally, I requested the day of driver several months, weeks, & 3 days in advance of the event and the driver contact was never provided. On my wedding day, the shuttle missed a stop entirely & left my guests stranded for 45 minutes. We called the emergency number on our contract (because the driver details was never provided) & it went to voicemail. After several calls to First Charter trying to locate the bus & transport the remaining guests, First Charter never returned our call. I would NOT recommend First Charter due to their unresponsiveness & unreliability.
Virginia
GBAmazing all around! The bus arrived on time, the driver was very good at communicating: when they would arrive, where they would be located at, and did arrive in time to pick up my class from our location. Overall, the entire experience went very smoothly! I'm very happy with my experience.
customer
GBBrian was so friendly Brian was so friendly, professional and safe. Thanks for a great experience.