customer
GBThe bus arrived early and did exactly… The bus arrived early and did exactly what they were scheduled to do with no hiccups.
customer
GBOnce the busses arrived Once the busses arrived, all went well but the busses were over 30 minutes late causing the field trip to be pushed back.
customer
GBUnreliable & Unresponsive First Charter was my transportation vendor on my wedding day. I have worked in event logisitcs for my day job for several years. This is the WORST experience I have ever had with a vendor, & on my most important day -- my wedding day. Leading up to the day, I called First Charter on several occasions to get clarity on the trip details, as their explanation of trip rotations was unclear. Additionally, I requested the day of driver several months, weeks, & 3 days in advance of the event and the driver contact was never provided. On my wedding day, the shuttle missed a stop entirely & left my guests stranded for 45 minutes. We called the emergency number on our contract (because the driver details was never provided) & it went to voicemail. After several calls to First Charter trying to locate the bus & transport the remaining guests, First Charter never returned our call. I would NOT recommend First Charter due to their unresponsiveness & unreliability.
Nancy Spencer
GBDad in nursing home wheelchair bound Dad in nursing home wheelchair bound. Needed transportation to large family birthday party for him (86). Appreciate the service and the bus driver was extraordinarily wonderful. Please let her know.
customerThomas White
GBWhen talking to the agent to do the… When talking to the agent to do the contract, she made it very easy for me to understand and answer my questions The two bus drivers were very nice and when I had a question, they answered it very quickly and they did a great job