Virginia
GBAmazing all around! The bus arrived on time, the driver was very good at communicating: when they would arrive, where they would be located at, and did arrive in time to pick up my class from our location. Overall, the entire experience went very smoothly! I'm very happy with my experience.
customer
GBThey were amazing They were amazing! Our flight got canceled and moved to another airport the morning before. They adjusted the order to pick us up 45 minutes away, with barely any upcharge, and were SO great. I cannot appreciate how they saved this 67 student field trip more!
customer
GBField Trip to Challenger Thank you! The bus driver was kind, efficient, prompt and safe. We had a very good experience with the driver. The bus was clean and in good condition. The entire process with First Charter Bus Rental was positive and kind. Thank you for making our field trip possible and exciting.
Kim D.
GBThe bus picking up our students was… The bus picking up our students was delayed over 1/2 hour because they had to return students to their bus stop. I believe the driver tried to call, but when I called the number, it was not answered. I had to call dispatch multiple times to find out status and arrival times. Communication could definitely have been better.
DEANNA
GBGreat! We have been using First Charter for our annual school trip for years now and it has always been great. They always show up to the correct pick up location on time and the drivers are always very sweet and awesome!