customer
GBAll the busses showed up 20 minutes… All the busses showed up 20 minutes late as well as two of the buses went to the wrong pickup site after confirming with the company that they would be at a different location.
customer
GBFirst Student has been very helpful and… First Student has been very helpful and responsive for scheduling and changes.
Kim D.
GBThe bus picking up our students was… The bus picking up our students was delayed over 1/2 hour because they had to return students to their bus stop. I believe the driver tried to call, but when I called the number, it was not answered. I had to call dispatch multiple times to find out status and arrival times. Communication could definitely have been better.
Joe Walker
GBSkilled and Gracious Customer Service The young woman who helped make our reservation and respond to questions about details was wonderful. She was knowledgeable, efficient, and friendly. I really appreciated her making the experience so quick and easy.
customer
GBThey were amazing They were amazing! Our flight got canceled and moved to another airport the morning before. They adjusted the order to pick us up 45 minutes away, with barely any upcharge, and were SO great. I cannot appreciate how they saved this 67 student field trip more!