customer
GBUnreliable & Unresponsive First Charter was my transportation vendor on my wedding day. I have worked in event logisitcs for my day job for several years. This is the WORST experience I have ever had with a vendor, & on my most important day -- my wedding day. Leading up to the day, I called First Charter on several occasions to get clarity on the trip details, as their explanation of trip rotations was unclear. Additionally, I requested the day of driver several months, weeks, & 3 days in advance of the event and the driver contact was never provided. On my wedding day, the shuttle missed a stop entirely & left my guests stranded for 45 minutes. We called the emergency number on our contract (because the driver details was never provided) & it went to voicemail. After several calls to First Charter trying to locate the bus & transport the remaining guests, First Charter never returned our call. I would NOT recommend First Charter due to their unresponsiveness & unreliability.
Nancy Spencer
GBDad in nursing home wheelchair bound Dad in nursing home wheelchair bound. Needed transportation to large family birthday party for him (86). Appreciate the service and the bus driver was extraordinarily wonderful. Please let her know.
customer
GBJosé - Drive for a Wedding José, my driver was very accommodating once I introduced myself as the event planner. We went over the schedule before the guests boarded and he knew not to leave a premises without seeing my face first to make sure all guests were boarded! Wonderful job!
Virginia
GBAmazing all around! The bus arrived on time, the driver was very good at communicating: when they would arrive, where they would be located at, and did arrive in time to pick up my class from our location. Overall, the entire experience went very smoothly! I'm very happy with my experience.
customer
GBBrian was so friendly Brian was so friendly, professional and safe. Thanks for a great experience.