Carole Murphy
GBTrustworthy on time and reliable Trustworthy on time and reliable. Thank you for making my wedding day less stressful with transporting my guests.
customer
GBFirst Student has been very helpful and… First Student has been very helpful and responsive for scheduling and changes.
customer
GBUnreliable & Unresponsive First Charter was my transportation vendor on my wedding day. I have worked in event logisitcs for my day job for several years. This is the WORST experience I have ever had with a vendor, & on my most important day -- my wedding day. Leading up to the day, I called First Charter on several occasions to get clarity on the trip details, as their explanation of trip rotations was unclear. Additionally, I requested the day of driver several months, weeks, & 3 days in advance of the event and the driver contact was never provided. On my wedding day, the shuttle missed a stop entirely & left my guests stranded for 45 minutes. We called the emergency number on our contract (because the driver details was never provided) & it went to voicemail. After several calls to First Charter trying to locate the bus & transport the remaining guests, First Charter never returned our call. I would NOT recommend First Charter due to their unresponsiveness & unreliability.
Joe Walker
GBSkilled and Gracious Customer Service The young woman who helped make our reservation and respond to questions about details was wonderful. She was knowledgeable, efficient, and friendly. I really appreciated her making the experience so quick and easy.
customerThomas White
GBWhen talking to the agent to do the… When talking to the agent to do the contract, she made it very easy for me to understand and answer my questions The two bus drivers were very nice and when I had a question, they answered it very quickly and they did a great job