customerThomas White
GBWhen talking to the agent to do the… When talking to the agent to do the contract, she made it very easy for me to understand and answer my questions The two bus drivers were very nice and when I had a question, they answered it very quickly and they did a great job
customer
GBThey were amazing They were amazing! Our flight got canceled and moved to another airport the morning before. They adjusted the order to pick us up 45 minutes away, with barely any upcharge, and were SO great. I cannot appreciate how they saved this 67 student field trip more!
customer
GBAll the busses showed up 20 minutes… All the busses showed up 20 minutes late as well as two of the buses went to the wrong pickup site after confirming with the company that they would be at a different location.
customer
GBDaycare Field Trip We have been using First Charter Bus for a few years now and they are great! The are always available, they get back to you quickly and they are priced very fair. I recommend them to anyone that needs a bus for a field trip.
Kim D.
GBThe bus picking up our students was… The bus picking up our students was delayed over 1/2 hour because they had to return students to their bus stop. I believe the driver tried to call, but when I called the number, it was not answered. I had to call dispatch multiple times to find out status and arrival times. Communication could definitely have been better.