Great! We have been using First Charter for our annual school trip for years now and it has always been great. They always show up to the correct pick up location on time and the drivers are always very sweet and awesome!

Amazing all around! The bus arrived on time, the driver was very good at communicating: when they would arrive, where they would be located at, and did arrive in time to pick up my class from our location. Overall, the entire experience went very smoothly! I'm very happy with my experience.

Field Trip to Challenger Thank you! The bus driver was kind, efficient, prompt and safe. We had a very good experience with the driver. The bus was clean and in good condition. The entire process with First Charter Bus Rental was positive and kind. Thank you for making our field trip possible and exciting.

Unreliable & Unresponsive First Charter was my transportation vendor on my wedding day. I have worked in event logisitcs for my day job for several years. This is the WORST experience I have ever had with a vendor, & on my most important day -- my wedding day. Leading up to the day, I called First Charter on several occasions to get clarity on the trip details, as their explanation of trip rotations was unclear. Additionally, I requested the day of driver several months, weeks, & 3 days in advance of the event and the driver contact was never provided. On my wedding day, the shuttle missed a stop entirely & left my guests stranded for 45 minutes. We called the emergency number on our contract (because the driver details was never provided) & it went to voicemail. After several calls to First Charter trying to locate the bus & transport the remaining guests, First Charter never returned our call. I would NOT recommend First Charter due to their unresponsiveness & unreliability.

All the busses showed up 20 minutes… All the busses showed up 20 minutes late as well as two of the buses went to the wrong pickup site after confirming with the company that they would be at a different location.