Terrie Lee
GBCustomer Service I arrived earlier than the scheduled time so I contacted customer service. The agent was very helpful and found me a new driver. All went very smoothly and I didn’t have to wait two hours ! The new driver contacted me soon after and I spotted him waiting in 20A LAX
Adrine Ohany
GBAwful experience! I have addressed, but customer service didn't do anything. The lady was dangerous driver. Came very late, we were under rain & my son got sick. She was a dangerous driver, and was about to have accidents few times. When she dropped, we were waiting for luggage to be offload, and have not leave the car since it was raining, she told me rudely, don't u want to leave? Awful experience after a long day.
Vincent
GBExcellent job guys Excellent job guys! Your car service is just great from LAX to OC I just used today. My driver was Tomas and he was fabulous and a great driver!! Keep up the great work and wishing you the best going forward!! Vincent!
Lawrence Weber
GBDriver did not show up on time Driver did not show up on time. Made repeated txts and calls to his phone number as I could see on the app that he was not moving. Finally, I apparently woke him. If not for me calling him, he probably would never have showed up. Last time I will use Prime Time.
Sydney Bekkattla
CAWaited 30 minutes to be picked up from… Waited 30 minutes to be picked up from the airport despite having given our flight info. However great experience from hotel to airport.