Vincent
GBExcellent job guys Excellent job guys! Your car service is just great from LAX to OC I just used today. My driver was Tomas and he was fabulous and a great driver!! Keep up the great work and wishing you the best going forward!! Vincent!
Christine
GBIn general In general, I'm really very satisfied with this service and will continue using it. This times we had some smaller issues as the App on the mobile phone did not work out as it should. Nevertheless it was still a positive experience as I got a call from the company and we found a solution within reasonable time. Like it!
Adrine Ohany
GBAwful experience! I have addressed, but customer service didn't do anything. The lady was dangerous driver. Came very late, we were under rain & my son got sick. She was a dangerous driver, and was about to have accidents few times. When she dropped, we were waiting for luggage to be offload, and have not leave the car since it was raining, she told me rudely, don't u want to leave? Awful experience after a long day.
Ana M Espejo
GBmy flight w/ PAL was on time on arrival… my flight w/ PAL was on time on arrival but several flights arrived at the same time and i took a good one hr just to pass immigration (minus the 30 min disembarkment and walk to immigration), and the 30 min wait at the baggage claim. so, in short my driver left w/o texting me at least. but the very kind lady dispatcher really spent time w/ me to get any available driver. of course, there was no one. so i ended up getting a $60 taxi just to get home. i did not bother call u for refund because i dont think it will not apply to the situation. can u pls allow at least 2 hrs pick up for PAL
Delinda Garcia
GBDriver was great The app wasn’t that great but manageable. Was pleased there were no issues with the pick up, the driver was on time, very pleasant and professional and actually a good driver! cheaper than Uber for early pick up. Would use again if the need arises..