Lawrence Weber
GBDriver did not show up on time Driver did not show up on time. Made repeated txts and calls to his phone number as I could see on the app that he was not moving. Finally, I apparently woke him. If not for me calling him, he probably would never have showed up. Last time I will use Prime Time.
Terrie Lee
GBCustomer Service I arrived earlier than the scheduled time so I contacted customer service. The agent was very helpful and found me a new driver. All went very smoothly and I didn’t have to wait two hours ! The new driver contacted me soon after and I spotted him waiting in 20A LAX
Mark Sur
GBUndependable Service - Prime Time Shuttle I had scheduled a pick-up at LAX weeks earlier. We were a large party traveling with a lot of luggage (four adults, three children, eleven pieces of luggage, and seven backpacks) who would be returning to Los Angeles after international travel. During our flight home, Prime Time Shuttle sent an email canceling the pick-up. When our flight landed in Los Angeles, I discovered the email and contacted Prime Time Shuttle only to learn they canceled the service because they couldn’t locate a driver. Canceling service, and with no notice, certainly left us in a bind.
Richard Wheeler
NZMy experience with Tony was really good… My experience with Tony was really good he was on time called me about how far he was happy to recommend.
Denise Mather
GBGreat value service Great value service . Very few taxis at the station so we were very glad we organised this shuttle . Great correspondence and updates via the app . Recommended