Terrible customer service This is a complaint about customer service not a driver. Joined uber 2 years ago, never used them so deleted the app. Reopened as now wanting to use them, spoke to young girl from Thailand, Philippines ? and explained that I needed to change my address on app. She clearly didn’t know what she was doing and kept putting me on hold in the end I hung up, absolute joke as I wanted to use uber in Spain 😡

Disaster!! Disappointed. Ordered taxi in advance, when came to taxi driver he just cancelled trip by himself without any reason. I was charged for that cancellation and nobody answered to me from support🤦 Worse trip ever!!!

They OVER Billed me and I CANNOT Contact them to correct it! Rides were fine but I am pissed that you cannot email or speak to customer service. I know that's the idea but when there is a need, UBER needs to step up and fix a problem. They disconnected their only phone line and don't give choices in the app or online to address actual problems. I get it. That's how they save money but I am confused at the billing to my credit card. They added charges that weren't in my original booking. There's no way to contact them with an issue. SUCKS!!

Great Got uber today there and back .very quick and drivers very polite and extremely helpful.after a hiccup at 1st one taxi cancelling .on return taxi came but he was at one entrance of hospital me at other.no communication with him.cancelled after a while .as he didnt appear.Got charged but have refunded.next driver did go to diferant entrance but had the common sense to ring and came and found me.very happy in the end..both very good drivers and lovely helpful attitude.a credit to uber.

Very bad experience with Uber company Very bad experience with Uber company. Miserable experience, drivers aren’t coming to the destination they are arguing. Uber company is worst for rides.