What a clown company What a clown company, update your details due to new app version!! Someone should be fired, once done you get your history back but not able to order, clearly not for us who visits more then one country a year, clown show

Uber (Crewe) Driver Alexandra(Crewe) made sure my order was delivered to the right address after the Uber app on her end was showing my location wrong! Thank you!! Great service!

They OVER Billed me and I CANNOT Contact them to correct it! Rides were fine but I am pissed that you cannot email or speak to customer service. I know that's the idea but when there is a need, UBER needs to step up and fix a problem. They disconnected their only phone line and don't give choices in the app or online to address actual problems. I get it. That's how they save money but I am confused at the billing to my credit card. They added charges that weren't in my original booking. There's no way to contact them with an issue. SUCKS!!

I frequently use Uber and have enjoyed… I frequently use Uber and have enjoyed professional service from countless drivers. My issues with Uber are specific to the fees they charge and how little of the fare I pay is paid to drivers. I am reviewing my latest receipt from my trip earlier today. I see a fee for time, another for distance, a base fare fee and a booking fee. When I speak to drivers, I share what I am being charged and they share what Uber is paying them. Most often Uber is taking 60%+ .. how do the drivers make $$?

Get Amy help ! Spoke with Amy on passenger support extremely unhelpful doesn’t have a clue not sure why she’s on a helpline and actually avoided telling me how to go about complaining. Was told I’d have an email to follow explained I’m not confident can this be done whilst I’m on the phone. No email. Will not be using Uber again after this experience.