Used Uber to go to Blackburn from… Used Uber to go to Blackburn from Langho, ended up leaving my car key in the taxi. When I called Uber to ask if they had found my key, they said they had and the Uber driver call Faisal actually delivered the key to me. What a great guy! I know some other taxi firms wouldn’t have even looked for it! Thank you Faisal!

Terrible customer service This is a complaint about customer service not a driver. Joined uber 2 years ago, never used them so deleted the app. Reopened as now wanting to use them, spoke to young girl from Thailand, Philippines ? and explained that I needed to change my address on app. She clearly didn’t know what she was doing and kept putting me on hold in the end I hung up, absolute joke as I wanted to use uber in Spain 😡

I frequently use Uber and have enjoyed… I frequently use Uber and have enjoyed professional service from countless drivers. My issues with Uber are specific to the fees they charge and how little of the fare I pay is paid to drivers. I am reviewing my latest receipt from my trip earlier today. I see a fee for time, another for distance, a base fare fee and a booking fee. When I speak to drivers, I share what I am being charged and they share what Uber is paying them. Most often Uber is taking 60%+ .. how do the drivers make $$?

My driver was Jason from Poughkeepsie My driver was Jason from Poughkeepsie. I’ve never enjoyed a conversation more in my life. I almost didn’t want to get out of the uber. Very skilled and social person I hope I get him again in the future.

Very bad experience with Uber company Very bad experience with Uber company. Miserable experience, drivers aren’t coming to the destination they are arguing. Uber company is worst for rides.