Smooth sailing from JFK airport My husband and I were picked up at JFK airport today and driven home to Westchester. Our Matrix driver was on time and texted me. He was so patient driving in all the traffic as did not loose his composure at all. We will definitely use Matrix limos again and highly recommend them.

Never stranded Having used Matrix over the years I have always been treated with prompt and courteous service by all drivers but especially by Rafiq. A scheduled flight from LaGuardia was canceled after sitting on the tarmac for nearly 3 hours and trying to re-book after another 3 hours I called Matrix to take me back home expecting another long wait. That was not the case. Rafiq was was dispatched and waiting while I was still navigating the airport and took me home to fly another day. Thanks to all at Matrix.

I was very pleased with the service… I was very pleased with the prompt and accurate response and courteous service. I accidently entered an incorrect email address and when i called to confirm, the person who responded found my reservation immediately, saw the error, corrected it and I got my confirmation rapidly. The driver was on time, texted me, and the car was clean, without any odors. Very pleased with the service.

Early and excellent Our driver showed up a few minutes early which was a relief because we had an earlier flight. He waited in our drive way until we met him outside. He kindly loaded our luggage into his suv. His SUV was in clean, superior condition. No issues with the drive or drop off at JFK. Will use again!

A perfect trip A perfect trip! Exhausted late at night after a cross-country flight with a pet that was new to me and not happy I was greeted and picked up timely right outside of my baggage pick-up area by a friendly, helpful and skillful driver who assisted me inside, courteous and pleasant all the while. The vehicle was clean and comfortable. The driver did not tail-gate other drivers. I will use Matrixlimos on other occasions should I need to travel.