Flight Delayed 12 hours Javits Center to LaGuardia in mid-afternoon went smoothly. Upon arrival at LGA, I was informed that my flight was delayed 12 hrs, 10 min, meaning it was rescheduled to leave early the next morning. Matrix driver brought me to Yonkers for overnight & arranged to pick me up at 4:30 a.m. to try LGA again. Fantastic service accommodating to my needs in this less-than-ideal situation.

Matrix was excellent when it came to… Matrix was excellent when it came to communication. We received both a text and email to confirm our departure and arrival pickups. Prior to pick up we received a text with our drivers name and license plate of the vehicle. When our departure plane was late, the driver texted us where to meet him. When we arrived, it took us only a few minutes to locate him especially in the typical LGA traffic.

Great, safe driving. We miscalculated how long our trip to the airport would take & as a result risked missing our flight. Our driver recognized the problem immediately and drove aggressively, but very safely, to get us there on time. He recognized slowed traffic and took detours that only an experienced driver would understand. We never felt concern for our safety. Great job. I'd ride with this gentleman anytime!

Driver arrived early Driver arrived early and brought us to our destination on time. Highly recommend this service. Only issue was received a text and email an hour after drop-off that a driver was waiting to pick us up. Called Matrix and was told it was just a technical issue.

Reliable, professional, polite, clean… I've used Matrix for airport runs for years. They are extremely reliable, plus lately they've installed even more technology to make the experience even smoother. Their drivers are always professional and polite and the cars always clean.