Loren Stromberg
GBThey really help out during a difficult… They really help out during a difficult move. We needed to reschedule the move and they accommodated without issue. Then we needed to add packing service at the last minute and they provided additional man power and boxes for a very reasonable price. They were up front and accurate about pricing and hours the job was well within the estimate and the movers worked quickly and they were very professional.
Richard Ward
GBI had a positive experience with… I had a positive experience with Independence Van Lines from start to finish. My quote arrived quickly and was extremely competitive. Confirming the move date and services needed was easy and the four men who showed up on the day of the move were courteous, fast, and extremely professional. I would absolutely hire them again for my next move. Thank you for taking such good care of my items!
Mary Poore
GBThe boxes that they brought into the… The boxes that they brought into the apartment were placed in the appropriate rooms with space for me to move around the apartment. Even with having to wait for the leasing manager to bring the correct key for the apartment and putting together a bed they were finished at the scheduled time of 5:30 p.m. That also included carrying the items into my second floor walk up apartment. The move was expertly handled and the team was mindful of traffic and arrived at each location before me.
Kris
GBAbsolutely horrible Absolutely horrible. Do not give these people your money. They are all smiles and great customer service while they are taking your money and then horrific afterwards. I have tried to cancel my move every way I can imagine. They refuse and have stopped responding. DEPOSITS FOR MOVES ARE NOT NORMAL. Of course, I know that now. I have attempted to get their arbitration paperwork from them and they refuse. Turns out they aren't registered with the AAA® (American Arbitration Association®) or the ICDR either. Additionally they aren't registered with any of the moving insurance brokers either. Absolute mess. I feel like they completely stole my money.
Chris Burk
GBExcellent job!! We wish we could give more than 5 stars! The communication from the office staff is excellent! The movers showed up on time, actually early. We received a text with an approximate ETA and a text when they arrived. The movers themselves were very professional, understanding, and did more than a superior job. Moving is stressful enough but Independence Van Lines helped to relieve ALOT of that stress!