Absolutely horrible Absolutely horrible. Do not give these people your money. They are all smiles and great customer service while they are taking your money and then horrific afterwards. I have tried to cancel my move every way I can imagine. They refuse and have stopped responding. DEPOSITS FOR MOVES ARE NOT NORMAL. Of course, I know that now. I have attempted to get their arbitration paperwork from them and they refuse. Turns out they aren't registered with the AAA® (American Arbitration Association®) or the ICDR either. Additionally they aren't registered with any of the moving insurance brokers either. Absolute mess. I feel like they completely stole my money.

Thank You Very Much Independence Van Lines is by far the most reliable moving company I've ever worked with. Everything actually went as planned no delays and no additional charges. The movers worked very hard and stayed on track the whole time. I rarely write reviews but these guys were way above average and moving out of state is a complex thing. So I felt it was important to leave a feedback. We are really thankful to Independence Van Lines and the whole crew.

Independence van lines did what other… Independence van lines did what other movers could not do for us, they were truly caring about our belongings and made sure they arrive on time for both pick up and delivery. I'm very satisfied with their services, they are filled with professionalism.

Please look up reviews on BBB.com and… Please look up reviews on BBB.com and Yelp, please don’t give these scammy broke salespeople a free vacation. They are a brokerage with no trucks, no movers just salespeople and subcontractors. They also don’t “guarantee” the DELIVERY or PICKUP of any items meaning once you give them your deposit they can keep it and use this clause against you. Even if you didn’t cancel, even if a mover was never dispatched in the first place, etc. Even during the end of a terrible pandemic they are still taking advantage of people who want to move from one place to another. This company was once “Independent Van Lines” look up their reviews on BBB.com and don’t get scammed like I did. Every response on BBB.com is then telling customers they aren’t obligated to carry out services, and how they are going to keep thier deposit with no refund.

Complete scam Complete scam, I was quoted $2500 and was told that the total would be $4000 after a visual inspection. The guys who moved my things showed up with no masks, looked like they had just woken up and came straight to me and charged $45 to wrap a piece of cardboard around glass plates that I personally bubble wrapped. It was a sketchy experience, the things that they would tell me did not line up. I was asked to Zelle them a big amount and I didn't even receive a receipt. 10/10 would not recommend.