Henry Matthews
GBAn Excellent job, professional Experience Independence Van Lines moved me and it was AMAZING. I really appreciated 3 movers coming, seems like it is more difficult with only 2 but having 3 movers really streamlined the process. They were respectful, polite, and easy-going which I loved. They made sure I was comfortable and made sure to do their best to stick to their quoted time. They all exceeded my expectations and made moving super easy, stress-free, and best of all, they were friendly. I will recommend them to my friends, family, and think of them for any future moves. Thanks.
Kris
GBAbsolutely horrible Absolutely horrible. Do not give these people your money. They are all smiles and great customer service while they are taking your money and then horrific afterwards. I have tried to cancel my move every way I can imagine. They refuse and have stopped responding. DEPOSITS FOR MOVES ARE NOT NORMAL. Of course, I know that now. I have attempted to get their arbitration paperwork from them and they refuse. Turns out they aren't registered with the AAA® (American Arbitration Association®) or the ICDR either. Additionally they aren't registered with any of the moving insurance brokers either. Absolute mess. I feel like they completely stole my money.
Richard Ward
GBI had a positive experience with… I had a positive experience with Independence Van Lines from start to finish. My quote arrived quickly and was extremely competitive. Confirming the move date and services needed was easy and the four men who showed up on the day of the move were courteous, fast, and extremely professional. I would absolutely hire them again for my next move. Thank you for taking such good care of my items!
Dianne Nguyen
GBComplete scam Complete scam, I was quoted $2500 and was told that the total would be $4000 after a visual inspection. The guys who moved my things showed up with no masks, looked like they had just woken up and came straight to me and charged $45 to wrap a piece of cardboard around glass plates that I personally bubble wrapped. It was a sketchy experience, the things that they would tell me did not line up. I was asked to Zelle them a big amount and I didn't even receive a receipt. 10/10 would not recommend.
Rebecca Craddolph
GBI caution you- do not use this company I caution you- do not use this company. Total scam! After a thorough inventory list I was quoted $2200 for my door to door service. And ended up paying over $6500. They hold your items hostage until you pay or threaten to sell at auction. Worst moving experience ever!!!!