Kris
GBAbsolutely horrible Absolutely horrible. Do not give these people your money. They are all smiles and great customer service while they are taking your money and then horrific afterwards. I have tried to cancel my move every way I can imagine. They refuse and have stopped responding. DEPOSITS FOR MOVES ARE NOT NORMAL. Of course, I know that now. I have attempted to get their arbitration paperwork from them and they refuse. Turns out they aren't registered with the AAA® (American Arbitration Association®) or the ICDR either. Additionally they aren't registered with any of the moving insurance brokers either. Absolute mess. I feel like they completely stole my money.
Richard Ward
GBI had a positive experience with… I had a positive experience with Independence Van Lines from start to finish. My quote arrived quickly and was extremely competitive. Confirming the move date and services needed was easy and the four men who showed up on the day of the move were courteous, fast, and extremely professional. I would absolutely hire them again for my next move. Thank you for taking such good care of my items!
Cindy Reeves
GBThey had an unbeatable quote and a… They had an unbeatable quote and a friendly customer service. The movers were very efficient and cost effective. It was all great but I wasn't budging until all my valuables were safely delivered. The van pulled up right on schedule at my new house. I took an inventory and nothing was missing. I checked every piece and nothing was damaged. Their reliability factor is simply off the charts. I am very thankful to this company.
Phillip Khan
GBGot a great new job and suddenly… Got a great new job and suddenly realized that I had no idea how I was going to get my stuff across the country quickly. (Boston to Los Angeles) A friend of mine had just used Independence Van Lines to do the same move and said it worked out great so I figured I would give them a shot. I was more than a little worried as I had never made a move this big before and in addition to all the usual stuff I had several computers I use for work that I needed to arrive safe. Couldn’t have been happier! Everything arrived safe and sound, guys were total pros, totally recommended.
Loren Stromberg
GBThey really help out during a difficult… They really help out during a difficult move. We needed to reschedule the move and they accommodated without issue. Then we needed to add packing service at the last minute and they provided additional man power and boxes for a very reasonable price. They were up front and accurate about pricing and hours the job was well within the estimate and the movers worked quickly and they were very professional.