Phillip Khan
GBGot a great new job and suddenly… Got a great new job and suddenly realized that I had no idea how I was going to get my stuff across the country quickly. (Boston to Los Angeles) A friend of mine had just used Independence Van Lines to do the same move and said it worked out great so I figured I would give them a shot. I was more than a little worried as I had never made a move this big before and in addition to all the usual stuff I had several computers I use for work that I needed to arrive safe. Couldn’t have been happier! Everything arrived safe and sound, guys were total pros, totally recommended.
Chris Burk
GBExcellent job!! We wish we could give more than 5 stars! The communication from the office staff is excellent! The movers showed up on time, actually early. We received a text with an approximate ETA and a text when they arrived. The movers themselves were very professional, understanding, and did more than a superior job. Moving is stressful enough but Independence Van Lines helped to relieve ALOT of that stress!
Rebecca Craddolph
GBI caution you- do not use this company I caution you- do not use this company. Total scam! After a thorough inventory list I was quoted $2200 for my door to door service. And ended up paying over $6500. They hold your items hostage until you pay or threaten to sell at auction. Worst moving experience ever!!!!
Kris
GBAbsolutely horrible Absolutely horrible. Do not give these people your money. They are all smiles and great customer service while they are taking your money and then horrific afterwards. I have tried to cancel my move every way I can imagine. They refuse and have stopped responding. DEPOSITS FOR MOVES ARE NOT NORMAL. Of course, I know that now. I have attempted to get their arbitration paperwork from them and they refuse. Turns out they aren't registered with the AAA® (American Arbitration Association®) or the ICDR either. Additionally they aren't registered with any of the moving insurance brokers either. Absolute mess. I feel like they completely stole my money.
Mary Poore
GBThe boxes that they brought into the… The boxes that they brought into the apartment were placed in the appropriate rooms with space for me to move around the apartment. Even with having to wait for the leasing manager to bring the correct key for the apartment and putting together a bed they were finished at the scheduled time of 5:30 p.m. That also included carrying the items into my second floor walk up apartment. The move was expertly handled and the team was mindful of traffic and arrived at each location before me.