Absolutely horrible Absolutely horrible. Do not give these people your money. They are all smiles and great customer service while they are taking your money and then horrific afterwards. I have tried to cancel my move every way I can imagine. They refuse and have stopped responding. DEPOSITS FOR MOVES ARE NOT NORMAL. Of course, I know that now. I have attempted to get their arbitration paperwork from them and they refuse. Turns out they aren't registered with the AAA® (American Arbitration Association®) or the ICDR either. Additionally they aren't registered with any of the moving insurance brokers either. Absolute mess. I feel like they completely stole my money.

Please look up reviews on BBB.com and… Please look up reviews on BBB.com and Yelp, please don’t give these scammy broke salespeople a free vacation. They are a brokerage with no trucks, no movers just salespeople and subcontractors. They also don’t “guarantee” the DELIVERY or PICKUP of any items meaning once you give them your deposit they can keep it and use this clause against you. Even if you didn’t cancel, even if a mover was never dispatched in the first place, etc. Even during the end of a terrible pandemic they are still taking advantage of people who want to move from one place to another. This company was once “Independent Van Lines” look up their reviews on BBB.com and don’t get scammed like I did. Every response on BBB.com is then telling customers they aren’t obligated to carry out services, and how they are going to keep thier deposit with no refund.

I had a positive experience with… I had a positive experience with Independence Van Lines from start to finish. My quote arrived quickly and was extremely competitive. Confirming the move date and services needed was easy and the four men who showed up on the day of the move were courteous, fast, and extremely professional. I would absolutely hire them again for my next move. Thank you for taking such good care of my items!

Got a great new job and suddenly… Got a great new job and suddenly realized that I had no idea how I was going to get my stuff across the country quickly. (Boston to Los Angeles) A friend of mine had just used Independence Van Lines to do the same move and said it worked out great so I figured I would give them a shot. I was more than a little worried as I had never made a move this big before and in addition to all the usual stuff I had several computers I use for work that I needed to arrive safe. Couldn’t have been happier! Everything arrived safe and sound, guys were total pros, totally recommended.

The Movers did what was done on the… The Movers did what was done on the contract and nothing more -- nothing less -- which is fine by us because it's exactly what we wanted. I now that there are plenty of bad movers out there so we must have just gotten lucky or something, but i all turned out really nice.