Absolutely horrible Absolutely horrible. Do not give these people your money. They are all smiles and great customer service while they are taking your money and then horrific afterwards. I have tried to cancel my move every way I can imagine. They refuse and have stopped responding. DEPOSITS FOR MOVES ARE NOT NORMAL. Of course, I know that now. I have attempted to get their arbitration paperwork from them and they refuse. Turns out they aren't registered with the AAA® (American Arbitration Association®) or the ICDR either. Additionally they aren't registered with any of the moving insurance brokers either. Absolute mess. I feel like they completely stole my money.

Got a great new job and suddenly… Got a great new job and suddenly realized that I had no idea how I was going to get my stuff across the country quickly. (Boston to Los Angeles) A friend of mine had just used Independence Van Lines to do the same move and said it worked out great so I figured I would give them a shot. I was more than a little worried as I had never made a move this big before and in addition to all the usual stuff I had several computers I use for work that I needed to arrive safe. Couldn’t have been happier! Everything arrived safe and sound, guys were total pros, totally recommended.

They really help out during a difficult… They really help out during a difficult move. We needed to reschedule the move and they accommodated without issue. Then we needed to add packing service at the last minute and they provided additional man power and boxes for a very reasonable price. They were up front and accurate about pricing and hours the job was well within the estimate and the movers worked quickly and they were very professional.

I caution you- do not use this company I caution you- do not use this company. Total scam! After a thorough inventory list I was quoted $2200 for my door to door service. And ended up paying over $6500. They hold your items hostage until you pay or threaten to sell at auction. Worst moving experience ever!!!!

Thank You Very Much Independence Van Lines is by far the most reliable moving company I've ever worked with. Everything actually went as planned no delays and no additional charges. The movers worked very hard and stayed on track the whole time. I rarely write reviews but these guys were way above average and moving out of state is a complex thing. So I felt it was important to leave a feedback. We are really thankful to Independence Van Lines and the whole crew.