Kris
GBAbsolutely horrible Absolutely horrible. Do not give these people your money. They are all smiles and great customer service while they are taking your money and then horrific afterwards. I have tried to cancel my move every way I can imagine. They refuse and have stopped responding. DEPOSITS FOR MOVES ARE NOT NORMAL. Of course, I know that now. I have attempted to get their arbitration paperwork from them and they refuse. Turns out they aren't registered with the AAA® (American Arbitration Association®) or the ICDR either. Additionally they aren't registered with any of the moving insurance brokers either. Absolute mess. I feel like they completely stole my money.
Phillip Khan
GBGot a great new job and suddenly… Got a great new job and suddenly realized that I had no idea how I was going to get my stuff across the country quickly. (Boston to Los Angeles) A friend of mine had just used Independence Van Lines to do the same move and said it worked out great so I figured I would give them a shot. I was more than a little worried as I had never made a move this big before and in addition to all the usual stuff I had several computers I use for work that I needed to arrive safe. Couldn’t have been happier! Everything arrived safe and sound, guys were total pros, totally recommended.
Leslie Chamberlain
GBAfter moving 3 times within the last 4… After moving 3 times within the last 4 years, I dreaded having to make another move once again. I dreaded the fact of having to drive from place to place to gather boxes and other moving supplies, on top of having to ask friends to take time out of their busy schedule or away from another weekend, to help me out. I decided to go a different route, and found Independence Van Lines!! They are great!! They had everything I needed, from packing supplies to transporting my belongings to my “permanent” home. They had no problems answering all of my questions, their staff is professional, and best of all, their prices are perfect for a mover’s budget. No regrets.
Mary Poore
GBThe boxes that they brought into the… The boxes that they brought into the apartment were placed in the appropriate rooms with space for me to move around the apartment. Even with having to wait for the leasing manager to bring the correct key for the apartment and putting together a bed they were finished at the scheduled time of 5:30 p.m. That also included carrying the items into my second floor walk up apartment. The move was expertly handled and the team was mindful of traffic and arrived at each location before me.
Loren Stromberg
GBThey really help out during a difficult… They really help out during a difficult move. We needed to reschedule the move and they accommodated without issue. Then we needed to add packing service at the last minute and they provided additional man power and boxes for a very reasonable price. They were up front and accurate about pricing and hours the job was well within the estimate and the movers worked quickly and they were very professional.