Absolutely horrible Absolutely horrible. Do not give these people your money. They are all smiles and great customer service while they are taking your money and then horrific afterwards. I have tried to cancel my move every way I can imagine. They refuse and have stopped responding. DEPOSITS FOR MOVES ARE NOT NORMAL. Of course, I know that now. I have attempted to get their arbitration paperwork from them and they refuse. Turns out they aren't registered with the AAA® (American Arbitration Association®) or the ICDR either. Additionally they aren't registered with any of the moving insurance brokers either. Absolute mess. I feel like they completely stole my money.

An Excellent job, professional Experience Independence Van Lines moved me and it was AMAZING. I really appreciated 3 movers coming, seems like it is more difficult with only 2 but having 3 movers really streamlined the process. They were respectful, polite, and easy-going which I loved. They made sure I was comfortable and made sure to do their best to stick to their quoted time. They all exceeded my expectations and made moving super easy, stress-free, and best of all, they were friendly. I will recommend them to my friends, family, and think of them for any future moves. Thanks.

Complete scam Complete scam, I was quoted $2500 and was told that the total would be $4000 after a visual inspection. The guys who moved my things showed up with no masks, looked like they had just woken up and came straight to me and charged $45 to wrap a piece of cardboard around glass plates that I personally bubble wrapped. It was a sketchy experience, the things that they would tell me did not line up. I was asked to Zelle them a big amount and I didn't even receive a receipt. 10/10 would not recommend.

Excellent job!! We wish we could give more than 5 stars! The communication from the office staff is excellent! The movers showed up on time, actually early. We received a text with an approximate ETA and a text when they arrived. The movers themselves were very professional, understanding, and did more than a superior job. Moving is stressful enough but Independence Van Lines helped to relieve ALOT of that stress!

After moving 3 times within the last 4… After moving 3 times within the last 4 years, I dreaded having to make another move once again. I dreaded the fact of having to drive from place to place to gather boxes and other moving supplies, on top of having to ask friends to take time out of their busy schedule or away from another weekend, to help me out. I decided to go a different route, and found Independence Van Lines!! They are great!! They had everything I needed, from packing supplies to transporting my belongings to my “permanent” home. They had no problems answering all of my questions, their staff is professional, and best of all, their prices are perfect for a mover’s budget. No regrets.