Kris
GBAbsolutely horrible Absolutely horrible. Do not give these people your money. They are all smiles and great customer service while they are taking your money and then horrific afterwards. I have tried to cancel my move every way I can imagine. They refuse and have stopped responding. DEPOSITS FOR MOVES ARE NOT NORMAL. Of course, I know that now. I have attempted to get their arbitration paperwork from them and they refuse. Turns out they aren't registered with the AAA® (American Arbitration Association®) or the ICDR either. Additionally they aren't registered with any of the moving insurance brokers either. Absolute mess. I feel like they completely stole my money.
Cindy Reeves
GBThey had an unbeatable quote and a… They had an unbeatable quote and a friendly customer service. The movers were very efficient and cost effective. It was all great but I wasn't budging until all my valuables were safely delivered. The van pulled up right on schedule at my new house. I took an inventory and nothing was missing. I checked every piece and nothing was damaged. Their reliability factor is simply off the charts. I am very thankful to this company.
Phillip Khan
GBGot a great new job and suddenly… Got a great new job and suddenly realized that I had no idea how I was going to get my stuff across the country quickly. (Boston to Los Angeles) A friend of mine had just used Independence Van Lines to do the same move and said it worked out great so I figured I would give them a shot. I was more than a little worried as I had never made a move this big before and in addition to all the usual stuff I had several computers I use for work that I needed to arrive safe. Couldn’t have been happier! Everything arrived safe and sound, guys were total pros, totally recommended.
Jennifer Smith
GBBest Movers! We have probably moved five times in ten years. Sometimes we had better experiences than others. But the best by Independence Van Lines. They moved us from Miami to Washington and what can be an stressful filled event was actually pleasurable. They are extremely professional, very careful and thoughtful, and they are also lovely kind people. Nothing was broken or damaged. Cannot recommend them highly enough.
Dianne Nguyen
GBComplete scam Complete scam, I was quoted $2500 and was told that the total would be $4000 after a visual inspection. The guys who moved my things showed up with no masks, looked like they had just woken up and came straight to me and charged $45 to wrap a piece of cardboard around glass plates that I personally bubble wrapped. It was a sketchy experience, the things that they would tell me did not line up. I was asked to Zelle them a big amount and I didn't even receive a receipt. 10/10 would not recommend.