Absolutely horrible Absolutely horrible. Do not give these people your money. They are all smiles and great customer service while they are taking your money and then horrific afterwards. I have tried to cancel my move every way I can imagine. They refuse and have stopped responding. DEPOSITS FOR MOVES ARE NOT NORMAL. Of course, I know that now. I have attempted to get their arbitration paperwork from them and they refuse. Turns out they aren't registered with the AAA® (American Arbitration Association®) or the ICDR either. Additionally they aren't registered with any of the moving insurance brokers either. Absolute mess. I feel like they completely stole my money.

Efficient and professional These guys were fantastic. If there were more stars than 5 stars, I'd give them the max. Terrific, on time, polite, efficient, and talented. Independence Van Lines managed to get everything into an 5x10 storage space when I probably should have rented a larger space. They were geniuses and made it happen. So impressed I had to write a review, which I hardly ever do. Can't go wrong here with these guys.

The boxes that they brought into the… The boxes that they brought into the apartment were placed in the appropriate rooms with space for me to move around the apartment. Even with having to wait for the leasing manager to bring the correct key for the apartment and putting together a bed they were finished at the scheduled time of 5:30 p.m. That also included carrying the items into my second floor walk up apartment. The move was expertly handled and the team was mindful of traffic and arrived at each location before me.

Thank You Very Much Independence Van Lines is by far the most reliable moving company I've ever worked with. Everything actually went as planned no delays and no additional charges. The movers worked very hard and stayed on track the whole time. I rarely write reviews but these guys were way above average and moving out of state is a complex thing. So I felt it was important to leave a feedback. We are really thankful to Independence Van Lines and the whole crew.

They really help out during a difficult… They really help out during a difficult move. We needed to reschedule the move and they accommodated without issue. Then we needed to add packing service at the last minute and they provided additional man power and boxes for a very reasonable price. They were up front and accurate about pricing and hours the job was well within the estimate and the movers worked quickly and they were very professional.