I do not recommend due to customer and product experience. Customer service and scooter replacement has been severely lacking. Multiple scooters were sent that did not work out of the box. Additionally, my requests for shipment options were completely ignored also multiple times.

The charger i got with my scooter… The charger i got with my scooter doesn’t work. So since receiving it i haven’t even been able to ride it once but have been so busy moving i haven’t had time to reach out. It’s got two different colored completely miss matching cords. Oh and i specifically requested a new scooter and agreed to pay whatever the price was and was sent an old dirty scratched refurbished one instead with a cord that doesn’t work. I need to go a few places today and can’t even ride my scooter. So I’ll be paying Uber or Lyft.

Just got the Unagi Model One Classic… Just got the Unagi Model One Classic and it's awesome! Super light and folds up easily, so it's perfect for commuting. Really smooth ride and the speed is just right for zipping around town. Love it!

Life’s Easier with an Unagi Scooter! I’ve been using Unagi’s scooter for a few months now, and it’s a game-changer for getting around the city. It’s super light, so carrying it onto the subway or into a cafe is a breeze. The one-click fold is genuinely effortless—perfect when you’re in a rush. I was surprised by how powerful it is too; it handles my daily commute with ease, and I still have battery to spare. Plus, the subscription is no stress—you can just cancel if it’s not your thing. But honestly, it’s so convenient, I can’t imagine giving it up. Definitely makes city living smoother and more fun

All of my concerns were addressed via… All of my concerns were addressed via email, however It would have been taken care of sooner if there was a contact number I could have called. Customer Service was very professional and as prompt as possible via email. The whole experience took at least 4 days to resolve but I am very happy it was