Orlando Castillo
GBAll of my concerns were addressed via… All of my concerns were addressed via email, however It would have been taken care of sooner if there was a contact number I could have called. Customer Service was very professional and as prompt as possible via email. The whole experience took at least 4 days to resolve but I am very happy it was
RS
GBFun to ride and maintenance free Fun to ride and maintenance free! I've had my Unagi e-scooter for over a year. It's easy to ride and a lot of fun. The scooter is well made and high quality but light enough I can fold and easily carry. Customer Service has been quick and responsive to questions.
Christopher Moss
GBI love Unagi scooters.. I love Unagi scooters... great for morning commute to work. Reliable scooters and reliable company!!! Would recommend.
customer
GBRead the reviews. Extremely shoddy company. I’ve emailed these guys 6-12 times regarding “payment” issues whereas they say payment has failed but realistically they keep charging me. I bought my scooter outright after they offered it to me within my account as I was sick of them just taking money. I paid the 180$ buyout fee. Then they charged me 180 again plus another months rental fee! They will not respond to emails. Stay away from this company at all costs.
Anubis Rodriguez
GBShoddy company Shoddy company. I returned two disfunctional scooters now they claim they never received them and sent me to debt collections. I’m fighting a debt collection company over products I never even got to use. UNAGI, YOU KNOW WHO I AM AND I WILL NEVER PAY YOU A DIME. ITS A FRAUDULENT DEBT COLLECTION.