Beware of the “day pass” Beware of the “day pass”! Apparently it is only for four separate 30 minute rides. We rode for 61 minutes so only the first 30 minutes was covered under the $9.99 day pass fee and we were charged for the other 31 minutes. When we contacted support they told us there was nothing they could do and we should have ended our ride at 30 minutes and started a new one. How does that make sense???

Very unhelpful Very unhelpful, I was overcharged and there was nothing they can do about it other than give me a coupon. Do not use this scooter company, I’d kick them all down if it wasn’t illegal.

Best project of 2018. Helbiz project is the best project of 2018 according to my view. The project idea is incredible, the team is also professional and reputable. Helbiz car lock demo image is already released and beta testing within this June. The first Helbiz car will be brought in public even where people can even test it with Helbiz P2P application. HelbizPay may also in action soon. P2P application launching is in this July in LA, US. I would like to recommend this project to anyone without a second thought. Love Helbiz!

I would never again rent scooters from… I would never again rent scooters from this company. Their “day pass” was a joke for the price. Lime is so much better and I’m going to spread the word to everyone I know. Their customer service rep was rude and I could not understand her. Poorly run company.

BEWARE OF FRAUD BEWARE OF FRAUD! I have never used this company but learned they got my credit card number when it was stolen and have been charging me $108 per month. Even changed their name and location so it wasn't flagged by my credit card company. Do not trust!