The smartest way to travel! Visited a few cities in Italy over the summer, and did not have to use taxi / bus / rental car a single time. Instead I was able to quickly grab scooters and simply leave when at the destination without the hassle of dealing with parking or high costs.

SCAM SCAM. As with others in Washington DC, the company sent me a snooty condescending email stating it was my fault their scooters do not end properly. I had to fight tooth and nail to get a justified refund three times. I have been unable to delete my account. My colleague at the New York Times is currently undertaking an investigation into whether Helbiz is breaking US law.

Scooter didn't work - information sold Scooter didn't work. Requires you to add $ to account and prepay instead of pay as you. Worst part is your information will be sold to third parties. Within hours of signing up for this ap, I started receiving solicitation phone calls. Just don't do it.

0 starts 0 starts. The scooters don't work, you have to preload money Into their app 1st, before use. The other companies that offer the same service don't do this. Requested a refund and now the want me to send them ID's and all kinds of stuff. I paid for 2 broken scooters

Absolutely the WORST experience ever Absolutely the WORST experience ever! No indication of price but I figured I was going 1 mile it wouldn’t be that expensive.. I goggle it and Google said .35/minute. It took me 5 minutes to just get the thing the work!!! And then when we rode it took another 5 minutes to find a place to park it in the “zone”. I was charged .85/minute!!! Which needed you being $17 plus, and since it was me and another person it was times 2!!! When I tried to contact them I got a statement saying it “clearly says .85/min” that is not true… and on to of that the receipt said 41 miles!!! In 20 mins? Impossible!!! This is totally wrong and they overcharge without a way of contacting them you’re basically screwed…