There was a period where Getaround’s… There was a period where Getaround’s agents were a mixed bag but lately they’ve been consistently good. It goes a long way when calling them is usually a stressful situation.

the experience is very good the experience is very good, we had a quite good 10 days' vacation, the car is easy to drive, especially the renter is very thoughtful, he gave us a patient introduction about how to use the car, and even prepared a new phone holder for navigation. He dived the car to my home and picked up the car too! thank you!

Rent Fast and Simple An excellent app to rent cars without burocracy, simple and practice. I think the best option to rent.

Buying the premium or plus insurance… Buying the premium or plus insurance doesn't lower your security deposit as stated in Getaround's "Guide for Premium & Plus Insurance". My security deposit ended up being 1500$ with the Plus insurance. They also hold the security deposit for 7 days which is weird to me because the owner can rent the vehicle to other people a few days after you returned the car. I didn't damage the rental and the owner did not report any damages either but Getaround still has my security deposit. It has been a week since I rented from this app. Seems shady, besides there are better apps that are more reasonable and budget friendly. If you are in need of a car, I would rather use Turo or Zipcar instead because it would of been easier on my wallet. Putting $1500 aside for 1 week is not ideal.

The owner cancelled the ride after I… The owner cancelled the ride after I accepted it and went all the way home citing that there was a engine light on (and there wasn't) and he didn't feel safe with us driving the car.... I paid for a Uber there and home... And it left me without a transportation... This is a survive you are offering to everybody... If he want to be exclusive with his car then pass it around his family and take it off this program.... Then the customer service said for my inconvenience he will reimburse my Uber fees if I rent again.... No resolution at all