Almost new car Almost new car, clean and well presented. Quick and easy process to book and pick up and drop off the car, especially out of hours. Shame the prices are creeping up, but still good value.

The connection to map is better, BUT They improved the connection to map apps from my last rental. But you still have to measure your distance from the "home parking spot". It would be better if they brought back the feature that shows where you are in the no-fee radius of the "home" spot, especially since you are being charged now for being too far away. Its especially tacky since the old app showed that. They also don't take into consideration land features like a lake, where you can't park. In places like Chicago where parking is difficult no matter where you are, having an adjustable radius (in terms of placement or different mile measurements) would be appreciated.

Worst car rental experience I've ever… Worst car rental experience I've ever been through. The was an error with the app that ended my four day rental 24 hours after I picked it up. Then I was harassed by the owner to return the car immediately or he'd call the police on me. I will never use this service, I would highly encourage using any service but this one.

The owner cancelled the ride after I… The owner cancelled the ride after I accepted it and went all the way home citing that there was a engine light on (and there wasn't) and he didn't feel safe with us driving the car.... I paid for a Uber there and home... And it left me without a transportation... This is a survive you are offering to everybody... If he want to be exclusive with his car then pass it around his family and take it off this program.... Then the customer service said for my inconvenience he will reimburse my Uber fees if I rent again.... No resolution at all

Marin Getaway The car was easy to locate and park in the Mason Street garage. It was a bit difficult to locate where the gas cap was. I had to ask the gas station attendant for help. However, I would rent from this provider again.