Ken
CAI needed to modify my booking the next… I needed to modify my booking the next day and the phone rep took the time to complete the reservation, and no charge involved. Every detail was carefully explained,in a pleasant manner
Michael
GBWas referred to CarRental8 from Kayak.com Was referred to CarRental8 from Kayak.com after a car rental search. I booked through them for a car from Fox. I had compared to other sites like Priceline and Fox directly and even with discounts CarRental8 was over $200 less (nearly 15%). Thanks so much.
CAROL SPENCER
GBThe mistake I made online was easily… The mistake I made online was easily fixed by calling the phone number on the confirmation. Thank you!
Joerg
GBTimely and personal customer service The call I received from CarRental8 in response to a question was a positive surprise.
Grant
CATo clarify the below response from… To clarify the below response from CarRental 8. I have provided them all the information and made them aware it was not an exchange rate but a conversion charge which is non refundable and would have not been necessary if not for their mistake. They also state here they would credit the difference if the bank would not but in reality they have offered a 5% discound on my next rental which is of no use to me. I started this process March 22nd to try and resolve this issue and have to follow up multiple times to recieve a vague answer that they have clearly not read the infomation I've provieded. It is now April 30th and I'm no closer to recieving my credit.