Drivalia 👎 DREADFUL service Drivalia 👎 DREADFUL service I wish I had read the reviews before purchase. I am being pursued for £30 which I have been told is because I went over the border in N Ireland. I was not formally asked what my travel plans were however I did chat with the representative at pickup to outline my trip. Upon return of the vehicle I was told that because the desk staff did not record my plans that I would have to pay a penalty. UNBELIEVABLE !!!! I was also forced into taking unnecessary insurance and the car was a death trap - insufficient pressure in both front tyres and lots of mechanical alerts on the information display.

Save yourself the headache and the time and go to a legit company. Worst thing is that they kept my ID and would not pick up the phone no matter how many times I called them - almost missed my flight. Super pushy and straight up lied about almost everything. One example, about required purchase of their insurance - since I rented before I knew that's a lie but other's did not. Car was dirty and had change oil and windshield fluid light on.

Good car…HORRIBLE customer service!!!! The car was great, new and well maintained and the price was great for the few days I needed it. It was when I needed to extend my rental and could not get a receipt for the extension that I began to have problems. The front desk on site couldn’t give me a receipt, I never received and online receipt, and have MULTIPLE times tried emailing and calling the customer service line only to be hung up on EVERY single time. If you need a receipt for reimbursement of any kind, don’t use this company…no one will ever respond!

To be avoided! This rent a car company is a scam. Having reserved a car for 2 days at a final cost of $79 and paying additional $26 for insurance. When I came to pick up the car at PBI International Airport, I was asked for additional $39 for extra insurance plus I was told that I'll have a limit of 150 miles per day. All this is contrary to the rent agreement I had already signed online with Easirent. All of this was accompanied by dismissive attitude of the office staff that consist of one man who apparently was doing everything via a vis the clients, from drawing the rent contract, handing and receiving the cars from customers. In short a very chaotic, unprofessional and rude service. Be advised!

They have horrible customer services They have horrible customer services. They charged me for things we didn't agree to. They added things to our bill. They have dirty vehicles. They don't answer the phone. Never use them. They are shaddy! They are trying to charge for the tolls when we paid for a toll pass. Horrible horrible horrible!