Drivalia 👎 DREADFUL service Drivalia 👎 DREADFUL service I wish I had read the reviews before purchase. I am being pursued for £30 which I have been told is because I went over the border in N Ireland. I was not formally asked what my travel plans were however I did chat with the representative at pickup to outline my trip. Upon return of the vehicle I was told that because the desk staff did not record my plans that I would have to pay a penalty. UNBELIEVABLE !!!! I was also forced into taking unnecessary insurance and the car was a death trap - insufficient pressure in both front tyres and lots of mechanical alerts on the information display.

SELLING EXTRA INSURANCE . SELLING EXTRA INSURANCE . WAITING TIME VERY LONG AT THE COUNTER AND AIR PORT SHUTTLE. STILL WAITING FOR SECURITY DEPOST MORE THAN 50 DAYS. VERY BAD EXPERIENCES.......

Great Experience As a consumer, I appreciate being made to feel valued, heard, and welcomed upon arrival into an establishment, Kam’s demeanor & professionalism met my expectations 100%. Edwin finalized my transaction today. He did so expeditiously, and fairly. Giving me the best price possible upfront. I was in and out in less than 20 minutes. These two make a great team. They get two thumbs up from me - C.Moore

Save yourself the headache and the time and go to a legit company. Worst thing is that they kept my ID and would not pick up the phone no matter how many times I called them - almost missed my flight. Super pushy and straight up lied about almost everything. One example, about required purchase of their insurance - since I rented before I knew that's a lie but other's did not. Car was dirty and had change oil and windshield fluid light on.

I cancelled the additional driver I cancelled the additional driver , several calls until someone answered. I was not informed we would be charged for the additional driver. The person I spoke with said, we will eliminate the charge. I get my visa statement today, it was NOT eliminated. I called and spoke with. Woman who hung up on me. I called back, it was immediately hung up. Then tried another #, recording said they are not taking calls at this time. Not happy, cannot recommend this company, plus they are not at the airport, making it difficult to get there.