Worst rental experience ever. Worst rental experience ever. The car you rent is someone's personal car. It is not checked it is fit to drive by anyone. Mine didn't have a charging cable, no winter tires (illegal to drive in Canada) and no heating or cooling working system. And then, you have no infrastructure or people to help you with, there is no replacement, no agency, just a phone number with an answering machine: welcome to hell.

Never again Never again. Many hidden fees. First, they charge you for every EZ toll (regular toll + additional fees for each and every toll, even if the toll price is $0.50!!). Then, they are not transparent at all regarding car charging fees. They're supposed to have you pay what they pay to Tesla, but they charged me suspiciously high car charging stations fees, and when I asked for the details, they stopped answering me! Same for the mileage; they advertise 300 miles per day, but they calculated it as 600 for 3 days instead and charged for additional undue mileage. Scam company!! From start to finish, renting from TeslaRents was a complete disaster.

Repeat customer… look no further than TeslaRents! Consistently the best customer service and cars. I've used TeslaRents a few times now and there's simply no turning back – as long as I'm in a city where TeslaRents is in, I'm renting a Model 3 from the fine folks at TeslaRents. I've used their service for a few trips to upstate NY from their New Jersey pickup spot and once in Chicago. Every time, their customer service has been top-notch; they're always looking to make my life easier, not more difficult (which it seems like all the other car rentals try really hard to do) and their cars are great.

This was the Best Car rental experience… This was the Best Car rental experience ever. Contact less Car emasculate just get in and go return process the same. By the way if you should encounter a situation customer service Byrant. They got your back no worries 👍 They treat you like family. Happy Campers Green Family Definitely renting again soon

Super smooth experience Super smooth experience. I rented a Model Y for about a week that was in great shape. Check-in + drop-off process was simple. I even asked to move up the start time very last minute and they accommodated me with no issues. I'll definitely be using them for any rentals in the future