Worst rental experience ever. Worst rental experience ever. The car you rent is someone's personal car. It is not checked it is fit to drive by anyone. Mine didn't have a charging cable, no winter tires (illegal to drive in Canada) and no heating or cooling working system. And then, you have no infrastructure or people to help you with, there is no replacement, no agency, just a phone number with an answering machine: welcome to hell.

Amazing experience! Had an amazing experience with Tesla rents! Got a Tesla X for my fiancé for his birthday and loved driving it upstate for some hiking and general scenery exploration. Tesla rents is an A++++++ company! The support staff I worked with was super responsive, the car was easy to pick up and return, and the quality of everything was top notch. So excited to recommend them to everyone who is a Tesla lover and would be thrilled to rent from them again!

Excellent rental Had a great first experience with TeslaRents, with a two-week rental of a Model Y for our vacation. The specialist was easily accessible via text when needed, and the whole process was smooth (though a Manhattan pickup location would be great). Would definitely rent here again.

Mixed feelings The Bad: 1) Pickup location was changed an hour prior. 2) Annoying, worrysome squeak from left front suspension that never went away. 3) Snow tires, still on the car, were noisy 4) 80 miles of usable range when picked up 5) Exterior was dirty The good: 1) easy to schedule 2) Drove well 3) Bryan was super nice and helpful

Great experience renting from TeslaRents I rented a Model S P100D from TeslaRents for a long autonomous trip down the eastern seaboard and back. The car itself, which I had chosen for its quiet ride, longer range, and higher autonomy, was great; you can read more about it elsewhere. The level of service I received was excellent to the point of reframing my view of what service can be: I got quick and helpful responses to all of my pre-, mid-, and post-rental questions, concerns, and requests. I would definitely rent from them again.