I was a first time Tesla driver and… I was a first time Tesla driver and called TR from my ride to see if someone could walk me through the basics. The gentleman at the lot (I’m embarrassed I can’t remember his name) said he was just about to leave but would stay and help me out. Outstanding customer service, fantastic car - I rented a Model 3 Performance, all in all a terrific experience.

Super happy with the rental!! Briefly, this rental went perfectly. The car was spotless and performed perfectly. Pick up and drop off was all very easy. One minor note for this particular pick up location at 1200 Pacific Coast Highway, El Segundo CA: I would suggest making sure to specify to the renter to use the entrance on Pacific Coast Highway only. I ended up using the parking entrance on the side street which later was closed after hours and closed on Sunday, so it made it a little bit more difficult to find my original car location. But again, this is a minor point and overall the rental was a perfect, frictionless experience! Thank you!

P100D rental was well worth it We had a wonderful time renting the P100D for a few days on the Cape. The car is remarkably quick but easy to drive at a relaxing pace. The tech is intuitive and very convenient. Pick up was easy and having a space to park your personal car was a huge Bonus in the city. Rei was extremely pleasant to work with and communication was excellent. The car was in great condition especially considering it is rented frequently. What a great way to try out the lifestyle before buying. The supercharging network on the cape made for a worry free trip.

THIS IS A SCAMMING COMPANY THIS IS A SCAMMING COMPANY. I don’t know where all these glowing reviews come from, highly likely a scam. They confirmed my booking, made me pay for it, and then also charged me for a $500 deposit, only for them to tell me AT THE DAY OF picking up the car (and literally just 1 minute of the start of my reservation) that apparently the car is unavailable and was assigned to someone else all this time. Not to mention, their “verification process” involves sending a selfie with your credit card. Very sketchy. I will report them to Amex, and I will for sure sue.

Worst rental experience ever. Worst rental experience ever. The car you rent is someone's personal car. It is not checked it is fit to drive by anyone. Mine didn't have a charging cable, no winter tires (illegal to drive in Canada) and no heating or cooling working system. And then, you have no infrastructure or people to help you with, there is no replacement, no agency, just a phone number with an answering machine: welcome to hell.