DS
GBSuper happy with the rental!! Briefly, this rental went perfectly. The car was spotless and performed perfectly. Pick up and drop off was all very easy. One minor note for this particular pick up location at 1200 Pacific Coast Highway, El Segundo CA: I would suggest making sure to specify to the renter to use the entrance on Pacific Coast Highway only. I ended up using the parking entrance on the side street which later was closed after hours and closed on Sunday, so it made it a little bit more difficult to find my original car location. But again, this is a minor point and overall the rental was a perfect, frictionless experience! Thank you!
FD
FRNever again Never again. Many hidden fees. First, they charge you for every EZ toll (regular toll + additional fees for each and every toll, even if the toll price is $0.50!!). Then, they are not transparent at all regarding car charging fees. They're supposed to have you pay what they pay to Tesla, but they charged me suspiciously high car charging stations fees, and when I asked for the details, they stopped answering me! Same for the mileage; they advertise 300 miles per day, but they calculated it as 600 for 3 days instead and charged for additional undue mileage. Scam company!! From start to finish, renting from TeslaRents was a complete disaster.
Gillroy Benet
GBTHIS IS A SCAMMING COMPANY THIS IS A SCAMMING COMPANY. I don’t know where all these glowing reviews come from, highly likely a scam. They confirmed my booking, made me pay for it, and then also charged me for a $500 deposit, only for them to tell me AT THE DAY OF picking up the car (and literally just 1 minute of the start of my reservation) that apparently the car is unavailable and was assigned to someone else all this time. Not to mention, their “verification process” involves sending a selfie with your credit card. Very sketchy. I will report them to Amex, and I will for sure sue.
Jacari Carter
GBAgain giving a another review because I… Again giving a mother review because I paid this company Tesla Rent $213 for a rental. Never received any type of confirmation. When I went to go pick up the Tesla after I “reserved” there was no one there. I tried calling the place but like I said they had to have blocked my number. It doesn’t even ring anymore. This place definitely took money and is not even making themselves available to help in regards to giving a refund.
Jay Brezzy
GBThis was the Best Car rental experience… This was the Best Car rental experience ever. Contact less Car emasculate just get in and go return process the same. By the way if you should encounter a situation customer service Byrant. They got your back no worries 👍 They treat you like family. Happy Campers Green Family Definitely renting again soon