Overall the experience was a positive… Overall the experience was a positive one. As a first time Tesla driver, we appreciated the quick tutorial (virtual and in person). The rental process was easy and the agents were just a phone call away to answer any questions. And of course, the Tesla was an out of this world experience. It was hard to go back to my regular car.

Never again Never again. Many hidden fees. First, they charge you for every EZ toll (regular toll + additional fees for each and every toll, even if the toll price is $0.50!!). Then, they are not transparent at all regarding car charging fees. They're supposed to have you pay what they pay to Tesla, but they charged me suspiciously high car charging stations fees, and when I asked for the details, they stopped answering me! Same for the mileage; they advertise 300 miles per day, but they calculated it as 600 for 3 days instead and charged for additional undue mileage. Scam company!! From start to finish, renting from TeslaRents was a complete disaster.

Amazing experience! Had an amazing experience with Tesla rents! Got a Tesla X for my fiancé for his birthday and loved driving it upstate for some hiking and general scenery exploration. Tesla rents is an A++++++ company! The support staff I worked with was super responsive, the car was easy to pick up and return, and the quality of everything was top notch. So excited to recommend them to everyone who is a Tesla lover and would be thrilled to rent from them again!

I was a first time Tesla driver and… I was a first time Tesla driver and called TR from my ride to see if someone could walk me through the basics. The gentleman at the lot (I’m embarrassed I can’t remember his name) said he was just about to leave but would stay and help me out. Outstanding customer service, fantastic car - I rented a Model 3 Performance, all in all a terrific experience.

Super smooth experience Super smooth experience. I rented a Model Y for about a week that was in great shape. Check-in + drop-off process was simple. I even asked to move up the start time very last minute and they accommodated me with no issues. I'll definitely be using them for any rentals in the future