Suzi L
GBtruly a delight Renting a car is usually neutral to headache inducing. Renting through Teslarents - especially if using the option to deliver the car to where I need it rather than having to take an airport shuttle - makes it a delight. In addition the team is very responsive and responsible. When I had questions/concerns, they immediately addressed them. I only wish they were in all the cities where I travel. And, of course, it’s amazing to be able to rent a Tesla and know exactly what I’m getting - and not have a carbon footprint when I’m driving.
Sajitha Sutton
GBOverall the experience was a positive… Overall the experience was a positive one. As a first time Tesla driver, we appreciated the quick tutorial (virtual and in person). The rental process was easy and the agents were just a phone call away to answer any questions. And of course, the Tesla was an out of this world experience. It was hard to go back to my regular car.
Scott Gregorian
GBAn excellent experience with a bad aftertaste An excellent experience. Easy pickup and return, very clean low mileage cars, and very reasonable. I will definitely be renting with them again. Update: Please note that there is a charge for "excess mileage" which is quite expensive. Although noted in the agreement, it was not obvious.
Peter Pokorski
GBMixed feelings The Bad: 1) Pickup location was changed an hour prior. 2) Annoying, worrysome squeak from left front suspension that never went away. 3) Snow tires, still on the car, were noisy 4) 80 miles of usable range when picked up 5) Exterior was dirty The good: 1) easy to schedule 2) Drove well 3) Bryan was super nice and helpful
SwissDriver
CHWorst rental experience ever. Worst rental experience ever. The car you rent is someone's personal car. It is not checked it is fit to drive by anyone. Mine didn't have a charging cable, no winter tires (illegal to drive in Canada) and no heating or cooling working system. And then, you have no infrastructure or people to help you with, there is no replacement, no agency, just a phone number with an answering machine: welcome to hell.