Austin Valleskey
GBRepeat customer… look no further than TeslaRents! Consistently the best customer service and cars. I've used TeslaRents a few times now and there's simply no turning back – as long as I'm in a city where TeslaRents is in, I'm renting a Model 3 from the fine folks at TeslaRents. I've used their service for a few trips to upstate NY from their New Jersey pickup spot and once in Chicago. Every time, their customer service has been top-notch; they're always looking to make my life easier, not more difficult (which it seems like all the other car rentals try really hard to do) and their cars are great.
FD
FRNever again Never again. Many hidden fees. First, they charge you for every EZ toll (regular toll + additional fees for each and every toll, even if the toll price is $0.50!!). Then, they are not transparent at all regarding car charging fees. They're supposed to have you pay what they pay to Tesla, but they charged me suspiciously high car charging stations fees, and when I asked for the details, they stopped answering me! Same for the mileage; they advertise 300 miles per day, but they calculated it as 600 for 3 days instead and charged for additional undue mileage. Scam company!! From start to finish, renting from TeslaRents was a complete disaster.
Sajitha Sutton
GBOverall the experience was a positive… Overall the experience was a positive one. As a first time Tesla driver, we appreciated the quick tutorial (virtual and in person). The rental process was easy and the agents were just a phone call away to answer any questions. And of course, the Tesla was an out of this world experience. It was hard to go back to my regular car.
Scott Gregorian
GBAn excellent experience with a bad aftertaste An excellent experience. Easy pickup and return, very clean low mileage cars, and very reasonable. I will definitely be renting with them again. Update: Please note that there is a charge for "excess mileage" which is quite expensive. Although noted in the agreement, it was not obvious.
Harry
GBI was a first time Tesla driver and… I was a first time Tesla driver and called TR from my ride to see if someone could walk me through the basics. The gentleman at the lot (I’m embarrassed I can’t remember his name) said he was just about to leave but would stay and help me out. Outstanding customer service, fantastic car - I rented a Model 3 Performance, all in all a terrific experience.