Again giving a another review because I… Again giving a mother review because I paid this company Tesla Rent $213 for a rental. Never received any type of confirmation. When I went to go pick up the Tesla after I “reserved” there was no one there. I tried calling the place but like I said they had to have blocked my number. It doesn’t even ring anymore. This place definitely took money and is not even making themselves available to help in regards to giving a refund.

Amazing experience! Had an amazing experience with Tesla rents! Got a Tesla X for my fiancé for his birthday and loved driving it upstate for some hiking and general scenery exploration. Tesla rents is an A++++++ company! The support staff I worked with was super responsive, the car was easy to pick up and return, and the quality of everything was top notch. So excited to recommend them to everyone who is a Tesla lover and would be thrilled to rent from them again!

I was a first time Tesla driver and… I was a first time Tesla driver and called TR from my ride to see if someone could walk me through the basics. The gentleman at the lot (I’m embarrassed I can’t remember his name) said he was just about to leave but would stay and help me out. Outstanding customer service, fantastic car - I rented a Model 3 Performance, all in all a terrific experience.

Worst rental experience ever. Worst rental experience ever. The car you rent is someone's personal car. It is not checked it is fit to drive by anyone. Mine didn't have a charging cable, no winter tires (illegal to drive in Canada) and no heating or cooling working system. And then, you have no infrastructure or people to help you with, there is no replacement, no agency, just a phone number with an answering machine: welcome to hell.

An excellent experience with a bad aftertaste An excellent experience. Easy pickup and return, very clean low mileage cars, and very reasonable. I will definitely be renting with them again. Update: Please note that there is a charge for "excess mileage" which is quite expensive. Although noted in the agreement, it was not obvious.