Overall the experience was a positive… Overall the experience was a positive one. As a first time Tesla driver, we appreciated the quick tutorial (virtual and in person). The rental process was easy and the agents were just a phone call away to answer any questions. And of course, the Tesla was an out of this world experience. It was hard to go back to my regular car.

An excellent experience with a bad aftertaste An excellent experience. Easy pickup and return, very clean low mileage cars, and very reasonable. I will definitely be renting with them again. Update: Please note that there is a charge for "excess mileage" which is quite expensive. Although noted in the agreement, it was not obvious.

Super happy with the rental!! Briefly, this rental went perfectly. The car was spotless and performed perfectly. Pick up and drop off was all very easy. One minor note for this particular pick up location at 1200 Pacific Coast Highway, El Segundo CA: I would suggest making sure to specify to the renter to use the entrance on Pacific Coast Highway only. I ended up using the parking entrance on the side street which later was closed after hours and closed on Sunday, so it made it a little bit more difficult to find my original car location. But again, this is a minor point and overall the rental was a perfect, frictionless experience! Thank you!

Mixed feelings The Bad: 1) Pickup location was changed an hour prior. 2) Annoying, worrysome squeak from left front suspension that never went away. 3) Snow tires, still on the car, were noisy 4) 80 miles of usable range when picked up 5) Exterior was dirty The good: 1) easy to schedule 2) Drove well 3) Bryan was super nice and helpful

Amazing experience! Had an amazing experience with Tesla rents! Got a Tesla X for my fiancé for his birthday and loved driving it upstate for some hiking and general scenery exploration. Tesla rents is an A++++++ company! The support staff I worked with was super responsive, the car was easy to pick up and return, and the quality of everything was top notch. So excited to recommend them to everyone who is a Tesla lover and would be thrilled to rent from them again!