Great experience renting from TeslaRents I rented a Model S P100D from TeslaRents for a long autonomous trip down the eastern seaboard and back. The car itself, which I had chosen for its quiet ride, longer range, and higher autonomy, was great; you can read more about it elsewhere. The level of service I received was excellent to the point of reframing my view of what service can be: I got quick and helpful responses to all of my pre-, mid-, and post-rental questions, concerns, and requests. I would definitely rent from them again.

Never again Never again. Many hidden fees. First, they charge you for every EZ toll (regular toll + additional fees for each and every toll, even if the toll price is $0.50!!). Then, they are not transparent at all regarding car charging fees. They're supposed to have you pay what they pay to Tesla, but they charged me suspiciously high car charging stations fees, and when I asked for the details, they stopped answering me! Same for the mileage; they advertise 300 miles per day, but they calculated it as 600 for 3 days instead and charged for additional undue mileage. Scam company!! From start to finish, renting from TeslaRents was a complete disaster.

Worst rental experience ever. Worst rental experience ever. The car you rent is someone's personal car. It is not checked it is fit to drive by anyone. Mine didn't have a charging cable, no winter tires (illegal to drive in Canada) and no heating or cooling working system. And then, you have no infrastructure or people to help you with, there is no replacement, no agency, just a phone number with an answering machine: welcome to hell.

TeslaRents has turned into a perennial… TeslaRents has turned into a perennial favorite for renting cars! The hosts and the company have always been quick to answer my (many!) questions and the process to reserve a car is simple and efficient. About the only bad thing I can say is that they've ruined conventional cars and car rentals for me at this point.

Mixed feelings The Bad: 1) Pickup location was changed an hour prior. 2) Annoying, worrysome squeak from left front suspension that never went away. 3) Snow tires, still on the car, were noisy 4) 80 miles of usable range when picked up 5) Exterior was dirty The good: 1) easy to schedule 2) Drove well 3) Bryan was super nice and helpful