I was a first time Tesla driver and… I was a first time Tesla driver and called TR from my ride to see if someone could walk me through the basics. The gentleman at the lot (I’m embarrassed I can’t remember his name) said he was just about to leave but would stay and help me out. Outstanding customer service, fantastic car - I rented a Model 3 Performance, all in all a terrific experience.

Super happy with the rental!! Briefly, this rental went perfectly. The car was spotless and performed perfectly. Pick up and drop off was all very easy. One minor note for this particular pick up location at 1200 Pacific Coast Highway, El Segundo CA: I would suggest making sure to specify to the renter to use the entrance on Pacific Coast Highway only. I ended up using the parking entrance on the side street which later was closed after hours and closed on Sunday, so it made it a little bit more difficult to find my original car location. But again, this is a minor point and overall the rental was a perfect, frictionless experience! Thank you!

P100D rental was well worth it We had a wonderful time renting the P100D for a few days on the Cape. The car is remarkably quick but easy to drive at a relaxing pace. The tech is intuitive and very convenient. Pick up was easy and having a space to park your personal car was a huge Bonus in the city. Rei was extremely pleasant to work with and communication was excellent. The car was in great condition especially considering it is rented frequently. What a great way to try out the lifestyle before buying. The supercharging network on the cape made for a worry free trip.

Worst rental experience ever. Worst rental experience ever. The car you rent is someone's personal car. It is not checked it is fit to drive by anyone. Mine didn't have a charging cable, no winter tires (illegal to drive in Canada) and no heating or cooling working system. And then, you have no infrastructure or people to help you with, there is no replacement, no agency, just a phone number with an answering machine: welcome to hell.

TeslaRents has turned into a perennial… TeslaRents has turned into a perennial favorite for renting cars! The hosts and the company have always been quick to answer my (many!) questions and the process to reserve a car is simple and efficient. About the only bad thing I can say is that they've ruined conventional cars and car rentals for me at this point.