Suzi L
GBtruly a delight Renting a car is usually neutral to headache inducing. Renting through Teslarents - especially if using the option to deliver the car to where I need it rather than having to take an airport shuttle - makes it a delight. In addition the team is very responsive and responsible. When I had questions/concerns, they immediately addressed them. I only wish they were in all the cities where I travel. And, of course, it’s amazing to be able to rent a Tesla and know exactly what I’m getting - and not have a carbon footprint when I’m driving.
Arya Irani
GBGreat experience renting from TeslaRents I rented a Model S P100D from TeslaRents for a long autonomous trip down the eastern seaboard and back. The car itself, which I had chosen for its quiet ride, longer range, and higher autonomy, was great; you can read more about it elsewhere. The level of service I received was excellent to the point of reframing my view of what service can be: I got quick and helpful responses to all of my pre-, mid-, and post-rental questions, concerns, and requests. I would definitely rent from them again.
Austin Valleskey
GBRepeat customer… look no further than TeslaRents! Consistently the best customer service and cars. I've used TeslaRents a few times now and there's simply no turning back – as long as I'm in a city where TeslaRents is in, I'm renting a Model 3 from the fine folks at TeslaRents. I've used their service for a few trips to upstate NY from their New Jersey pickup spot and once in Chicago. Every time, their customer service has been top-notch; they're always looking to make my life easier, not more difficult (which it seems like all the other car rentals try really hard to do) and their cars are great.
SwissDriver
CHWorst rental experience ever. Worst rental experience ever. The car you rent is someone's personal car. It is not checked it is fit to drive by anyone. Mine didn't have a charging cable, no winter tires (illegal to drive in Canada) and no heating or cooling working system. And then, you have no infrastructure or people to help you with, there is no replacement, no agency, just a phone number with an answering machine: welcome to hell.
FD
FRNever again Never again. Many hidden fees. First, they charge you for every EZ toll (regular toll + additional fees for each and every toll, even if the toll price is $0.50!!). Then, they are not transparent at all regarding car charging fees. They're supposed to have you pay what they pay to Tesla, but they charged me suspiciously high car charging stations fees, and when I asked for the details, they stopped answering me! Same for the mileage; they advertise 300 miles per day, but they calculated it as 600 for 3 days instead and charged for additional undue mileage. Scam company!! From start to finish, renting from TeslaRents was a complete disaster.