Worst rental experience ever. Worst rental experience ever. The car you rent is someone's personal car. It is not checked it is fit to drive by anyone. Mine didn't have a charging cable, no winter tires (illegal to drive in Canada) and no heating or cooling working system. And then, you have no infrastructure or people to help you with, there is no replacement, no agency, just a phone number with an answering machine: welcome to hell.

Overall the experience was a positive… Overall the experience was a positive one. As a first time Tesla driver, we appreciated the quick tutorial (virtual and in person). The rental process was easy and the agents were just a phone call away to answer any questions. And of course, the Tesla was an out of this world experience. It was hard to go back to my regular car.

Super happy with the rental!! Briefly, this rental went perfectly. The car was spotless and performed perfectly. Pick up and drop off was all very easy. One minor note for this particular pick up location at 1200 Pacific Coast Highway, El Segundo CA: I would suggest making sure to specify to the renter to use the entrance on Pacific Coast Highway only. I ended up using the parking entrance on the side street which later was closed after hours and closed on Sunday, so it made it a little bit more difficult to find my original car location. But again, this is a minor point and overall the rental was a perfect, frictionless experience! Thank you!

TeslaRents has turned into a perennial… TeslaRents has turned into a perennial favorite for renting cars! The hosts and the company have always been quick to answer my (many!) questions and the process to reserve a car is simple and efficient. About the only bad thing I can say is that they've ruined conventional cars and car rentals for me at this point.

Again giving a another review because I… Again giving a mother review because I paid this company Tesla Rent $213 for a rental. Never received any type of confirmation. When I went to go pick up the Tesla after I “reserved” there was no one there. I tried calling the place but like I said they had to have blocked my number. It doesn’t even ring anymore. This place definitely took money and is not even making themselves available to help in regards to giving a refund.