Repeat customer… look no further than TeslaRents! Consistently the best customer service and cars. I've used TeslaRents a few times now and there's simply no turning back – as long as I'm in a city where TeslaRents is in, I'm renting a Model 3 from the fine folks at TeslaRents. I've used their service for a few trips to upstate NY from their New Jersey pickup spot and once in Chicago. Every time, their customer service has been top-notch; they're always looking to make my life easier, not more difficult (which it seems like all the other car rentals try really hard to do) and their cars are great.

THIS IS A SCAMMING COMPANY THIS IS A SCAMMING COMPANY. I don’t know where all these glowing reviews come from, highly likely a scam. They confirmed my booking, made me pay for it, and then also charged me for a $500 deposit, only for them to tell me AT THE DAY OF picking up the car (and literally just 1 minute of the start of my reservation) that apparently the car is unavailable and was assigned to someone else all this time. Not to mention, their “verification process” involves sending a selfie with your credit card. Very sketchy. I will report them to Amex, and I will for sure sue.

I was a first time Tesla driver and… I was a first time Tesla driver and called TR from my ride to see if someone could walk me through the basics. The gentleman at the lot (I’m embarrassed I can’t remember his name) said he was just about to leave but would stay and help me out. Outstanding customer service, fantastic car - I rented a Model 3 Performance, all in all a terrific experience.

Super smooth experience Super smooth experience. I rented a Model Y for about a week that was in great shape. Check-in + drop-off process was simple. I even asked to move up the start time very last minute and they accommodated me with no issues. I'll definitely be using them for any rentals in the future

Never again Never again. Many hidden fees. First, they charge you for every EZ toll (regular toll + additional fees for each and every toll, even if the toll price is $0.50!!). Then, they are not transparent at all regarding car charging fees. They're supposed to have you pay what they pay to Tesla, but they charged me suspiciously high car charging stations fees, and when I asked for the details, they stopped answering me! Same for the mileage; they advertise 300 miles per day, but they calculated it as 600 for 3 days instead and charged for additional undue mileage. Scam company!! From start to finish, renting from TeslaRents was a complete disaster.