Booking was super easy Booking was super easy. The email for confirmation with instructions and what was required for the rental was very detailed. Unfortunately we had to cancel our booking. It said 7 days for refund and the $ was back in my account within 15 mins!

0 stars. 0 stars. They took our money and sent us to pick up the car at a Thrifty office that was CLOSED. After an hour in the phone maze and on hold, the best they can do is offer an email address to file a complaint. STAY AWAY!

Didn't advise of their partners requirement prior to booking Didn't advise of their partners requirement - a physical plastic credit card - so when we went to pick up car from SixT they wouldn't accept a credit card on a phone and refused to provide car. We were then left to cancel the booking with RentalCar.com (which had been made 90 minutes earlier) and they refused to provide a refund.

Scammers I booked a rental car for 28 days through their website and canceled because I mistakenly booked a car for San Jose, California instead of San Jose, Costa Rica. I called rental car agency Payless and canceled the car. In the agreement with Carrental.com, they include a statement that says if you don’t get any of your money back if you don’t cancel in time. Lost $1300 even though Payless cancelled the car and rentalcars.com did nothing but include a statement which is pretty much a scam.🤯

You paying + 50% of actual price Saw that they charged close to 50% of the actual price. I pay 65 to them , and rental company only 40 , and the terms and conditions don't align with the terms and conditions of the actual rental company. Hence why I saw this info. Should have come here before .