Can't find my booking I tried to login today so I could get my holiday documents together for August this year. Checked all of my emails (because I have 5) to look for the confirmation email as I am the one who made and paid for the booking, so you would assume that I'd receive the email considering I'd give them my address and billing info. I have contacted customer service regarding getting a confirmation email or my reference number and they CANNOT find my booking. Now, 5 emails in, I have discovered that they won't speak to me about it as I'm not the driver. Just go directly to a rental company and do not bother using this website.

You paying + 50% of actual price Saw that they charged close to 50% of the actual price. I pay 65 to them , and rental company only 40 , and the terms and conditions don't align with the terms and conditions of the actual rental company. Hence why I saw this info. Should have come here before .

Hidden fees exposed This is just a note for future clients so they're not surprised when faced with fees hidden in fine prints. First, U-Save will not accept the liability insurance you have. You must buy it from them or no car for you. A copy-paste for you from my invoice (Orlando, Florida) for a 6-day booking (Dodge Charger, not the Nissan car they've advertised when booking): 6 Day(s) @6.90 Charged 6 Day(s) RATE CHARGE 41.40 SLI - SUPPLEMENTAL LIABILITY INSURANCE 132.00 FL SALES TAX 18.79 FL SURCHARGE 12.30 PRIVILEGE FEE REC 28.91 FACILITY CHARGE 29.94 ENERGY RECOVERY FEE 14.94 TOURISM FEE 12.00 VEHICLE LICENSE FEE 29.94 Total Charges 320.22 This should help you decide if it's worth haggling for a few dollars or pick up a car directly at the Orlando airport.

Didn't advise of their partners requirement prior to booking Didn't advise of their partners requirement - a physical plastic credit card - so when we went to pick up car from SixT they wouldn't accept a credit card on a phone and refused to provide car. We were then left to cancel the booking with RentalCar.com (which had been made 90 minutes earlier) and they refused to provide a refund.

GAVE ALL IMPORTANT DETAILS UPFRONT GAVE ALL IMPORTANT DETAILS UPFRONT, PRICE WAS CHEAPER WHEN SIGNED IN AS A MEMBER! FREE CANCELLATION & NO UPFRONT PAYMENT DUE! PROCESS WAS QUICK & EASY!