Easy, efficient and well organized I rented a car via carrentals.com in August 2021. The online booking process was easy, their prices were less than anywhere else, the shuttle was fast and efficient, staff were friendly and the whole experience was simple and well organized.

Booking was super easy Booking was super easy. The email for confirmation with instructions and what was required for the rental was very detailed. Unfortunately we had to cancel our booking. It said 7 days for refund and the $ was back in my account within 15 mins!

We have found Carrentals.com to be an…Good experience We have found Carrentals.com to be an efficient way to book a rental car at a reasonable price and most important, we have not had a problem finding a car to rent through them. When I went on to rental company individual website, many times, they had no available cars.

Worst platform ever Worst platform ever! stay away from this rental cars.com website which is btw a partner of booking.com. Completely disorganised & unethical. Book with the car hire companies directly instead of being ripped off by rental cars.com aka booking.com rent a car. Horrible really horrible deals!

Didn't advise of their partners requirement prior to booking Didn't advise of their partners requirement - a physical plastic credit card - so when we went to pick up car from SixT they wouldn't accept a credit card on a phone and refused to provide car. We were then left to cancel the booking with RentalCar.com (which had been made 90 minutes earlier) and they refused to provide a refund.