Scammers I booked a rental car for 28 days through their website and canceled because I mistakenly booked a car for San Jose, California instead of San Jose, Costa Rica. I called rental car agency Payless and canceled the car. In the agreement with Carrental.com, they include a statement that says if you don’t get any of your money back if you don’t cancel in time. Lost $1300 even though Payless cancelled the car and rentalcars.com did nothing but include a statement which is pretty much a scam.🤯

Booking was super easy Booking was super easy. The email for confirmation with instructions and what was required for the rental was very detailed. Unfortunately we had to cancel our booking. It said 7 days for refund and the $ was back in my account within 15 mins!

This Website has become a bad actor… This Website has become a bad actor since the pandemic. It repeatedly reminds users to purchase LDW, which is often covered by insurance/credit card and consumer advocates dislike. Then, if you Cancel the coverage, sneaky CR.con CANCELS the ENTIRE RESERVATION without option. BAD! also, does not specify if an SUV actually has AWD or FWD. HELLO? SNOW? Pull the wool over our eyes. I have been using CR.com a long time and Do Not Like!!

Didn't advise of their partners requirement prior to booking Didn't advise of their partners requirement - a physical plastic credit card - so when we went to pick up car from SixT they wouldn't accept a credit card on a phone and refused to provide car. We were then left to cancel the booking with RentalCar.com (which had been made 90 minutes earlier) and they refused to provide a refund.

Hidden fees exposed This is just a note for future clients so they're not surprised when faced with fees hidden in fine prints. First, U-Save will not accept the liability insurance you have. You must buy it from them or no car for you. A copy-paste for you from my invoice (Orlando, Florida) for a 6-day booking (Dodge Charger, not the Nissan car they've advertised when booking): 6 Day(s) @6.90 Charged 6 Day(s) RATE CHARGE 41.40 SLI - SUPPLEMENTAL LIABILITY INSURANCE 132.00 FL SALES TAX 18.79 FL SURCHARGE 12.30 PRIVILEGE FEE REC 28.91 FACILITY CHARGE 29.94 ENERGY RECOVERY FEE 14.94 TOURISM FEE 12.00 VEHICLE LICENSE FEE 29.94 Total Charges 320.22 This should help you decide if it's worth haggling for a few dollars or pick up a car directly at the Orlando airport.