Easy, efficient and well organized I rented a car via carrentals.com in August 2021. The online booking process was easy, their prices were less than anywhere else, the shuttle was fast and efficient, staff were friendly and the whole experience was simple and well organized.

I always had rented cars from… I always had rented cars from enterprise with no problem. And my rental always are their on time ready for me to pick up. wonderful customer service and very friendly.

I feel hosed RE: CarRentals Itinerary 72682599790835 - I've rented cars from carrentals.com before and always had good luck. This time was not as lucky. What started out as a $168.00 rental turned into a rental over $500.00 after NU Car Rentals/Action Rentals got through with me. I posted a review on NU but feel CarRentals.com was the originator of where I started. My rental was for 7 days and I traveled a grand total of 98 miles. I only went through four tolls and and paid 13.99 a day for tolls. I used less than a quarter of a tank of gas but was charge for their gas, that was supposedly cheaper and was going to save me money. Just be very vigiiant what you're buying and what you're getting. Read all the fine print on when you get to the rental place. It appears, CarRentals.com, NU and Action are all tied together. There was no reason I should have paid for collision when I brought my dec sheet to the counter. I was told by NU that only CarRentals.com could reimburse me and I had to deal directly with them. Live and learn. I'll go through the rental company directly next time rather than deal with NU where an employee was vaping right at the key pick up counter outside. My car rental per day cost me almost as much as my room. I'm so disappointed and feel so hosed.

Worst platform ever Worst platform ever! stay away from this rental cars.com website which is btw a partner of booking.com. Completely disorganised & unethical. Book with the car hire companies directly instead of being ripped off by rental cars.com aka booking.com rent a car. Horrible really horrible deals!

We have found Carrentals.com to be an…Good experience We have found Carrentals.com to be an efficient way to book a rental car at a reasonable price and most important, we have not had a problem finding a car to rent through them. When I went on to rental company individual website, many times, they had no available cars.