Didn't advise of their partners requirement prior to booking Didn't advise of their partners requirement - a physical plastic credit card - so when we went to pick up car from SixT they wouldn't accept a credit card on a phone and refused to provide car. We were then left to cancel the booking with RentalCar.com (which had been made 90 minutes earlier) and they refused to provide a refund.

Can't find my booking I tried to login today so I could get my holiday documents together for August this year. Checked all of my emails (because I have 5) to look for the confirmation email as I am the one who made and paid for the booking, so you would assume that I'd receive the email considering I'd give them my address and billing info. I have contacted customer service regarding getting a confirmation email or my reference number and they CANNOT find my booking. Now, 5 emails in, I have discovered that they won't speak to me about it as I'm not the driver. Just go directly to a rental company and do not bother using this website.

Easy, efficient and well organized I rented a car via carrentals.com in August 2021. The online booking process was easy, their prices were less than anywhere else, the shuttle was fast and efficient, staff were friendly and the whole experience was simple and well organized.

We have found Carrentals.com to be an…Good experience We have found Carrentals.com to be an efficient way to book a rental car at a reasonable price and most important, we have not had a problem finding a car to rent through them. When I went on to rental company individual website, many times, they had no available cars.

After searching in several sites for… After searching in several sites for several days, this is the site with the most affordable prices for car rental. Thank you for keeping the cost low for us traveling on a budget. Booking a car was easy.