0 stars. 0 stars. They took our money and sent us to pick up the car at a Thrifty office that was CLOSED. After an hour in the phone maze and on hold, the best they can do is offer an email address to file a complaint. STAY AWAY!

"Maybe" a little cheaper but expensive in the end. I booked a car and moments after realized the pickup location wasn't actually at the airport (ORF) even though I started the search with the airport code. Immediately I tried to contact them - but to no avail. Rental was for a Hertz car - no help from them either. You may be able to save a couple of dollars when using this outfit but if something goes wrong - don't expect any form of help. This will be a site to avoid here on out!

Easy, efficient and well organized I rented a car via carrentals.com in August 2021. The online booking process was easy, their prices were less than anywhere else, the shuttle was fast and efficient, staff were friendly and the whole experience was simple and well organized.

I always had rented cars from… I always had rented cars from enterprise with no problem. And my rental always are their on time ready for me to pick up. wonderful customer service and very friendly.

Didn't advise of their partners requirement prior to booking Didn't advise of their partners requirement - a physical plastic credit card - so when we went to pick up car from SixT they wouldn't accept a credit card on a phone and refused to provide car. We were then left to cancel the booking with RentalCar.com (which had been made 90 minutes earlier) and they refused to provide a refund.