0 stars. 0 stars. They took our money and sent us to pick up the car at a Thrifty office that was CLOSED. After an hour in the phone maze and on hold, the best they can do is offer an email address to file a complaint. STAY AWAY!

Easy, efficient and well organized I rented a car via carrentals.com in August 2021. The online booking process was easy, their prices were less than anywhere else, the shuttle was fast and efficient, staff were friendly and the whole experience was simple and well organized.

You paying + 50% of actual price Saw that they charged close to 50% of the actual price. I pay 65 to them , and rental company only 40 , and the terms and conditions don't align with the terms and conditions of the actual rental company. Hence why I saw this info. Should have come here before .

I feel hosed RE: CarRentals Itinerary 72682599790835 - I've rented cars from carrentals.com before and always had good luck. This time was not as lucky. What started out as a $168.00 rental turned into a rental over $500.00 after NU Car Rentals/Action Rentals got through with me. I posted a review on NU but feel CarRentals.com was the originator of where I started. My rental was for 7 days and I traveled a grand total of 98 miles. I only went through four tolls and and paid 13.99 a day for tolls. I used less than a quarter of a tank of gas but was charge for their gas, that was supposedly cheaper and was going to save me money. Just be very vigiiant what you're buying and what you're getting. Read all the fine print on when you get to the rental place. It appears, CarRentals.com, NU and Action are all tied together. There was no reason I should have paid for collision when I brought my dec sheet to the counter. I was told by NU that only CarRentals.com could reimburse me and I had to deal directly with them. Live and learn. I'll go through the rental company directly next time rather than deal with NU where an employee was vaping right at the key pick up counter outside. My car rental per day cost me almost as much as my room. I'm so disappointed and feel so hosed.

We have found Carrentals.com to be an…Good experience We have found Carrentals.com to be an efficient way to book a rental car at a reasonable price and most important, we have not had a problem finding a car to rent through them. When I went on to rental company individual website, many times, they had no available cars.