Rentalcars.com if you know it you Avoid it! Rentalcars.com is a booking.com unit based in UK with global BPO partners. I would like to bring to the attention of the users of this platform the company's total lack of ethics towards both customers & employees. Rentalcars.com in particular is a platform that, believe me, you would never ever use, had you worked for them. You as a customer may find apparent good deals but you'll pay them dearly in case of any trivial detail goes wrong just because you missed to read that small clause in that almost hidden paragraph on the online platform. My suggestion would be to book directly with the car rental company.

Booking was super easy Booking was super easy. The email for confirmation with instructions and what was required for the rental was very detailed. Unfortunately we had to cancel our booking. It said 7 days for refund and the $ was back in my account within 15 mins!

GAVE ALL IMPORTANT DETAILS UPFRONT GAVE ALL IMPORTANT DETAILS UPFRONT, PRICE WAS CHEAPER WHEN SIGNED IN AS A MEMBER! FREE CANCELLATION & NO UPFRONT PAYMENT DUE! PROCESS WAS QUICK & EASY!

This Website has become a bad actor… This Website has become a bad actor since the pandemic. It repeatedly reminds users to purchase LDW, which is often covered by insurance/credit card and consumer advocates dislike. Then, if you Cancel the coverage, sneaky CR.con CANCELS the ENTIRE RESERVATION without option. BAD! also, does not specify if an SUV actually has AWD or FWD. HELLO? SNOW? Pull the wool over our eyes. I have been using CR.com a long time and Do Not Like!!

Can't find my booking I tried to login today so I could get my holiday documents together for August this year. Checked all of my emails (because I have 5) to look for the confirmation email as I am the one who made and paid for the booking, so you would assume that I'd receive the email considering I'd give them my address and billing info. I have contacted customer service regarding getting a confirmation email or my reference number and they CANNOT find my booking. Now, 5 emails in, I have discovered that they won't speak to me about it as I'm not the driver. Just go directly to a rental company and do not bother using this website.