Worst platform ever Worst platform ever! stay away from this rental cars.com website which is btw a partner of booking.com. Completely disorganised & unethical. Book with the car hire companies directly instead of being ripped off by rental cars.com aka booking.com rent a car. Horrible really horrible deals!

Can't find my booking I tried to login today so I could get my holiday documents together for August this year. Checked all of my emails (because I have 5) to look for the confirmation email as I am the one who made and paid for the booking, so you would assume that I'd receive the email considering I'd give them my address and billing info. I have contacted customer service regarding getting a confirmation email or my reference number and they CANNOT find my booking. Now, 5 emails in, I have discovered that they won't speak to me about it as I'm not the driver. Just go directly to a rental company and do not bother using this website.

This Website has become a bad actor… This Website has become a bad actor since the pandemic. It repeatedly reminds users to purchase LDW, which is often covered by insurance/credit card and consumer advocates dislike. Then, if you Cancel the coverage, sneaky CR.con CANCELS the ENTIRE RESERVATION without option. BAD! also, does not specify if an SUV actually has AWD or FWD. HELLO? SNOW? Pull the wool over our eyes. I have been using CR.com a long time and Do Not Like!!

STAY AWAY STAY AWAY! SCAM ALERT! I made a reservation for a car that was TWO WEEKS AWAY. Things changed so I attempted to modify the reservation. There was no option for me to modify so I canceled and rebooked with the SAME company, carrentals.com. I realized they charged me $50, which was confusing because I did not see a cancellation fee mentioned upon booking. I called to get the $50 waived because I REBOOKED which the correct dates. They kept saying that they couldn't and that "its in the policy" even though the original reservation was TWO weeks away and I made another reservation with them. So now, I chose not use them AT ALL. With any emergency or changes, you cannot modify the reservation. PLEASE CHOOSE ANOTHER COMPANY. They have bad policies. Very predatory SCAMMERS.

After searching in several sites for… After searching in several sites for several days, this is the site with the most affordable prices for car rental. Thank you for keeping the cost low for us traveling on a budget. Booking a car was easy.