Extra charges all over the place! As always, you can tell how good a service is when things go wrong and how it is dealt with. Unfortunately, in the case of Seven Auto and VIP Cars, have both been terrible to deal with. Long story short - Seven Auto were dishonest and made me pay over $500 claiming that the insurance from their partner (from VIP Cars) was not sufficient, even though the documentation clearly stated it was. VIP Cars then offered a pathetic $100 refund which clearly demonstrates their disregard for customers. I shall be looking for legal advice on the matter now.

horrible company run far away they are a scam I had booked a car rental for a week with seven auto, through economy bookings.com. They had no mention of requirement of an initial $300 Insurance on top of the contract amount of $187 for the week. They tried charging me crazy insurance Price even though I have my own insurance policy. They wouldn't let me rent in the car as I refuse to accept the additional charges as there was nowhere stating that was requirement on either the Connie bookings website or seven Auto website. They are a horrible horrible scam company run far away don't be fooled like myself and so many others were. I was able to go to Avis back at the airport with my two young children and get a car there no problem and they accepted my own insurance policy. Economy bookings is just as bad, as they will not offer me a refund as they state conditions are laid out in the contrac i signed. I read through fine line that contract and nowhere does it say there would be an additional for insurance they are a scam company as well.

You should never use this car company You should never use this car company. It is a scam. They advertise a Low price and once you get to the location they will stick you with a ridiculous price and because of there location once you get off of the van from the airport you have minimal options other than taking their car even though you are paying a RIDICULOUS cost for the car. Don’t be fooled by thier advertising-go somewhere else!!

Warning about Liability Insurance. Warning about Liability Insurance. This company only accepts liability insurance from a limited number of US insurance companies. That information is not found on many booking sites or is in the fine print of others. I have full coverage through CAA Insurance and was not able to use it and it cost me an additional $30 per day. After doing some investigation I discovered that many second tier rental companies have similar policies that will cost you extra. Your credit card only covers collision not liability and can be used if your credit card has rental coverage. Many 3rd party booking sites do not tell you this and it is not stated in the terms and conditions or on the voucher you give to the rental agency. Before booking anywhere confirm with the rental company that they will accept your Liability Insurance or you will end up paying more that the Tier 1 rental companies.

Dishonest rental company Days prior to arriving, I called about the insurance policy. Person at the company said my insurance was fine. When I arrive to pick up the car, I was told my insurance wasn't fine and needed to pay an additional $200 (2x the total rental cost). Dishonest business practice. Do not recommend!