--------------SCAM ALERT------------ --------------SCAM ALERT------------ --------DO NOT USE FLEXWAYS----- Made the biggest mistake of my life by choosing FlexWays trough the Kayak App and Priceline. (Both of the companies won't help you at all) The company address doesn't exist, I had to wait the whole day before having the car. Plus the car is the own personal car of the owner. A lot of problems with the car plus an insurance that doesn't worth the price. For the amount paid for this car, I could have a rental of the year. _________________ -Overcharges. -Fake security deposit. -No insurance on the car, we have been pulled over by the police and they searched the whole car cause the insurance was invalid. -Bad communication with the owner. -They'll make you call a lot of numbers for no reason cause nobody seems to know what they are doing. ___________________ I do not recommend it at all. I can personally give you a good contact in Dominican Republic for the best car prices. They'll come pick you up at the airport and brought you back to you rental location.

Rip off toll charges, poor admin The only reason they get one star is that the car was fairly new. On arrival at Miami airport no one at the shuttlebus to take us to the car collection centre. I had to call an international number which Incurred additional cost to my mobile contract. They said they had no record of my booking. 3 phone calls later they found it. The toll policy is scandalous and completely out of proportion to the toll costs and their probable admin fees. I feel like they are taking advantage… $20 bucks a day for 10 days (or $25 per toll admin fee) - we only went through tolls on 2 of the days we had the car. Total toll cost was probably $15-20 and we had to pay $200 in admin fees 3 days after arrival I started receiving messages saying they were expecting me to collect my car despite me already having it. At the end of the trip their customer services told me to email them to resolve the high toll charges. I was then ignored despite emailing them a couple of times Won’t be using again

Horrible Respect your time don’t waste your time and money even pay more stick with airport rentals. Horrible no shuttle to pick you up, no phone number someone answers and you go front desk feel like people all came from jungle and talk to you like you owe them. Very disrespectful people in front desk ended up not even picking up cars

They were unable to deal with a… They were unable to deal with a complaint, I was given a car that was falling apart. I raised my concerns and nothing has been done. The complaint for this booking has been going on for over a month. FlexWays Confirmation: #139646412849724

Best car rental in Miami! Go Flexways! I rented a car in Flexways Miami through discovercars.com, the best experience in car rental I've ever had! I travel to Miami once or twice a year since 2002, so I've rented with pretty much every single company. Mostly crappy experiences to be honest. Not with Flexways, they picked me up at the airport around 10 minutes after I reached the shuttle area, their office is quite close and I felt super comfortable with them. Also, great value for my money. The entire process at counter took around 15 minutes, I got exactly the car I rented without any complications. Trust me, rent with them.