Brian
GBForced to buy insurance Company states they provide full coverage insurance for the car rental. When I went to pick up car, the agent stated that the provided insurance was worthless and that I was required to purchase their insurance. This added over $200 to the rental. They stated that I was not allowed to take the car unless I purchased their insurance. Took someone 3 months to respond to my issue and then stated that the agency was correct. Why would anyone buy more insurance if full coverage was already provided???? No one can answer that question, avoid them at all cost.
Chris Lobina
GBThey were unable to deal with a… They were unable to deal with a complaint, I was given a car that was falling apart. I raised my concerns and nothing has been done. The complaint for this booking has been going on for over a month. FlexWays Confirmation: #139646412849724
Grzegorz A
SEQuick & easy Everything went smooth, the driver wait outside Punta Cana airport, so we did all the paperwork on parking lot :-) The car was brand new as I expected. No problem with deposit return, except currency change rate from USD to DOP.
pedram hakimi
GBHorrible Respect your time don’t waste your time and money even pay more stick with airport rentals. Horrible no shuttle to pick you up, no phone number someone answers and you go front desk feel like people all came from jungle and talk to you like you owe them. Very disrespectful people in front desk ended up not even picking up cars
Smith
GBSTAY AWAY FROM THESE CROOKS! I rented the car to be picked up in Santo Domingo through Discover Cars, and the contract was serviced by Flexways, who then sent us to a shoddy, back alley garage several miles from the airport which provided an old, beat-up car. The contract stated we would pay by American Express, but the garage insisted on cash, or that we must pay an extra $169. We went ahead and paid, then requested a refund from Flexways because this was a blatant overcharge. Worst customer service ever! It is now 7 months and about 20 emails later and I just received a partial refund. STAY AWAY FROM THESE CROOKS!