Buyer Be Ware I discovered that Flexways, like other rental car companies in Costa Rica, have lots of expensive hidden insurance fees and other potential expenses when you book online before you arrive in country. The price I paid in advance had many more add-on costs when I arrived and I ended up paying much more for the vehicle. But they have you under a barrel. And to rub salt in that wound I ended up having to pay for a full tank of gas when I returned the car even though I had just filled up and had the receipt to prove it! They claimed it was not completely full. That was a complete scam. Because of heavy traffic, I decided to pay rather than get back on the road to go back to the service station I had left 5 minutes before turning in the car. I was in livid! The bottom line is make sure you understand all the fees they will charge you before you reserve and commit. You will likely be better off renting from one of the big names than a local Costa Rican company.

Excelent Service! Excelent Service!! All ok!

Still waiting for deposit refund… Have been waiting 2 weeks for the refund of my deposit of 450 dollars despite being told it would be 2 to 3 days. Customer service have gone quiet. They were late collecting us from the airport and the entire rental process was stressful and uncomfortable. We were told we could be arrested if we didn't buy further insurance despite having already bought full coverage through Discover cars. I can't recommend this company at all.

Best car rental in Miami! Go Flexways! I rented a car in Flexways Miami through discovercars.com, the best experience in car rental I've ever had! I travel to Miami once or twice a year since 2002, so I've rented with pretty much every single company. Mostly crappy experiences to be honest. Not with Flexways, they picked me up at the airport around 10 minutes after I reached the shuttle area, their office is quite close and I felt super comfortable with them. Also, great value for my money. The entire process at counter took around 15 minutes, I got exactly the car I rented without any complications. Trust me, rent with them.

Forced to buy insurance Company states they provide full coverage insurance for the car rental. When I went to pick up car, the agent stated that the provided insurance was worthless and that I was required to purchase their insurance. This added over $200 to the rental. They stated that I was not allowed to take the car unless I purchased their insurance. Took someone 3 months to respond to my issue and then stated that the agency was correct. Why would anyone buy more insurance if full coverage was already provided???? No one can answer that question, avoid them at all cost.