TREATED US WELL 4X4 car was just what we wanted and it served us well on the atrocious roads of CR ;)

NOPE. Don't rent with these folk. Horribly rude female at the counter to check us in. She took forever, longer than renting a car I've ever experienced. Reservation was in my name with my husband listed as the only driver. She insisted on charging for me as well since the reservation was in my name. Coincidentally, she never got my license or information. Then... after being told 2 months prior to trip that we could use our own Sunpass for tolls, she was going to fine us $250 to do so. Obviously, we didn't use ours and we told her we didn't want theirs either. We would drive to avoid tolls (Thanks Google Maps!) She wouldn't print us a receipt so we had no contract and she wouldn't even email it to us. We only got a copy upon returning the car, which, by the way, she was trying to downsize initially. Guess what? Yep, she charged us for the Sunpass usage after being told multiple times that we didn't want. We had purchased a package deal. We would not ever, ever, recommend using this lot for a car rental. I'm still waiting to get a response about complaining and to get a refund for charges that we should not have had to begin with. When you have a reservation, you should be able to go in and be on the road in minutes. It took us about 30 to the tune of additionally being charged nearly $150. Nope. Don't do it.

Best car rental in Miami! Go Flexways! I rented a car in Flexways Miami through discovercars.com, the best experience in car rental I've ever had! I travel to Miami once or twice a year since 2002, so I've rented with pretty much every single company. Mostly crappy experiences to be honest. Not with Flexways, they picked me up at the airport around 10 minutes after I reached the shuttle area, their office is quite close and I felt super comfortable with them. Also, great value for my money. The entire process at counter took around 15 minutes, I got exactly the car I rented without any complications. Trust me, rent with them.

They were unable to deal with a… They were unable to deal with a complaint, I was given a car that was falling apart. I raised my concerns and nothing has been done. The complaint for this booking has been going on for over a month. FlexWays Confirmation: #139646412849724

Still waiting for deposit refund… Have been waiting 2 weeks for the refund of my deposit of 450 dollars despite being told it would be 2 to 3 days. Customer service have gone quiet. They were late collecting us from the airport and the entire rental process was stressful and uncomfortable. We were told we could be arrested if we didn't buy further insurance despite having already bought full coverage through Discover cars. I can't recommend this company at all.