Compulsory Insurance scam. You will not pay what advertised. * they scammed me out of 25$ a day extra without this being notified to me in any way prior to the arrival in Mexico * the car was in bad conditions, one windshield wiper was broken so when it rained the passenger did not see anything. Also the car had 0 liquid for the wipers, so I had to make multiple stops to clean the windshield * the operator that I interacted with when I picked the car up was very rude. * they were late to pick us up at the airport

Best car rental in Miami! Go Flexways! I rented a car in Flexways Miami through discovercars.com, the best experience in car rental I've ever had! I travel to Miami once or twice a year since 2002, so I've rented with pretty much every single company. Mostly crappy experiences to be honest. Not with Flexways, they picked me up at the airport around 10 minutes after I reached the shuttle area, their office is quite close and I felt super comfortable with them. Also, great value for my money. The entire process at counter took around 15 minutes, I got exactly the car I rented without any complications. Trust me, rent with them.

Flexways ... No Way! We went through Priceline to get my daughter and her new husband airline tickets and the car rental bundle, for their Honeymoon in Orlando. We were not informed of any deposit needed at check in but my daughter was not surprised when they needed one. This is not her first car rental. What was shocking was the amount they demanded. First they said $700, which quickly became $1000 for the incidental deposit. When they didn't have a credit card with $1000 on it, they wouldn't let them split it on two cards. They were very disrespectful and rude to my daughter and her husband. They are not kids, they are in their 30's, have full coverage on their own vehicles and have perfect driving records. She contacted me to cancel that car with Flexways because they were able to find the same type of car for less money at another rental car company. Beware, if booking through Priceline, check the name of the rental car company. Flexways is the worst I've seen in my 40+ years of driving and renting cars!

Rip off toll charges, poor admin The only reason they get one star is that the car was fairly new. On arrival at Miami airport no one at the shuttlebus to take us to the car collection centre. I had to call an international number which Incurred additional cost to my mobile contract. They said they had no record of my booking. 3 phone calls later they found it. The toll policy is scandalous and completely out of proportion to the toll costs and their probable admin fees. I feel like they are taking advantage… $20 bucks a day for 10 days (or $25 per toll admin fee) - we only went through tolls on 2 of the days we had the car. Total toll cost was probably $15-20 and we had to pay $200 in admin fees 3 days after arrival I started receiving messages saying they were expecting me to collect my car despite me already having it. At the end of the trip their customer services told me to email them to resolve the high toll charges. I was then ignored despite emailing them a couple of times Won’t be using again

They were unable to deal with a… They were unable to deal with a complaint, I was given a car that was falling apart. I raised my concerns and nothing has been done. The complaint for this booking has been going on for over a month. FlexWays Confirmation: #139646412849724