Quick & easy Everything went smooth, the driver wait outside Punta Cana airport, so we did all the paperwork on parking lot :-) The car was brand new as I expected. No problem with deposit return, except currency change rate from USD to DOP.

They were unable to deal with a… They were unable to deal with a complaint, I was given a car that was falling apart. I raised my concerns and nothing has been done. The complaint for this booking has been going on for over a month. FlexWays Confirmation: #139646412849724

Horrible Respect your time don’t waste your time and money even pay more stick with airport rentals. Horrible no shuttle to pick you up, no phone number someone answers and you go front desk feel like people all came from jungle and talk to you like you owe them. Very disrespectful people in front desk ended up not even picking up cars

Flexways ... No Way! We went through Priceline to get my daughter and her new husband airline tickets and the car rental bundle, for their Honeymoon in Orlando. We were not informed of any deposit needed at check in but my daughter was not surprised when they needed one. This is not her first car rental. What was shocking was the amount they demanded. First they said $700, which quickly became $1000 for the incidental deposit. When they didn't have a credit card with $1000 on it, they wouldn't let them split it on two cards. They were very disrespectful and rude to my daughter and her husband. They are not kids, they are in their 30's, have full coverage on their own vehicles and have perfect driving records. She contacted me to cancel that car with Flexways because they were able to find the same type of car for less money at another rental car company. Beware, if booking through Priceline, check the name of the rental car company. Flexways is the worst I've seen in my 40+ years of driving and renting cars!

Awful experience with Flexways Awful experience with Flexways in Cancun. We had a rental car reserved and they never showed up at the airport as promised. No car. No working phone numbers to call. And no real business as we drove to the address listed and there was nothing there!!! Total crooks who took $400+ dollars. Don’t rent from Flexways!!!