Brian H
GBI always have a positive experience… I always have a positive experience with Flexways. I have a chaotic government job, so the last thing I need is to get bogged down when it comes to rental vehicles. I usually need something with a large cargo capacity when moving our product up through Colombia into Miami, and my guys never have an issue. Flexways gets us into the vehicles we need.
pedram hakimi
GBHorrible Respect your time don’t waste your time and money even pay more stick with airport rentals. Horrible no shuttle to pick you up, no phone number someone answers and you go front desk feel like people all came from jungle and talk to you like you owe them. Very disrespectful people in front desk ended up not even picking up cars
Smith
GBSTAY AWAY FROM THESE CROOKS! I rented the car to be picked up in Santo Domingo through Discover Cars, and the contract was serviced by Flexways, who then sent us to a shoddy, back alley garage several miles from the airport which provided an old, beat-up car. The contract stated we would pay by American Express, but the garage insisted on cash, or that we must pay an extra $169. We went ahead and paid, then requested a refund from Flexways because this was a blatant overcharge. Worst customer service ever! It is now 7 months and about 20 emails later and I just received a partial refund. STAY AWAY FROM THESE CROOKS!
Antho
DO--------------SCAM ALERT------------ --------------SCAM ALERT------------ --------DO NOT USE FLEXWAYS----- Made the biggest mistake of my life by choosing FlexWays trough the Kayak App and Priceline. (Both of the companies won't help you at all) The company address doesn't exist, I had to wait the whole day before having the car. Plus the car is the own personal car of the owner. A lot of problems with the car plus an insurance that doesn't worth the price. For the amount paid for this car, I could have a rental of the year. _________________ -Overcharges. -Fake security deposit. -No insurance on the car, we have been pulled over by the police and they searched the whole car cause the insurance was invalid. -Bad communication with the owner. -They'll make you call a lot of numbers for no reason cause nobody seems to know what they are doing. ___________________ I do not recommend it at all. I can personally give you a good contact in Dominican Republic for the best car prices. They'll come pick you up at the airport and brought you back to you rental location.
Heather Lambert
GBNOPE. Don't rent with these folk. Horribly rude female at the counter to check us in. She took forever, longer than renting a car I've ever experienced. Reservation was in my name with my husband listed as the only driver. She insisted on charging for me as well since the reservation was in my name. Coincidentally, she never got my license or information. Then... after being told 2 months prior to trip that we could use our own Sunpass for tolls, she was going to fine us $250 to do so. Obviously, we didn't use ours and we told her we didn't want theirs either. We would drive to avoid tolls (Thanks Google Maps!) She wouldn't print us a receipt so we had no contract and she wouldn't even email it to us. We only got a copy upon returning the car, which, by the way, she was trying to downsize initially. Guess what? Yep, she charged us for the Sunpass usage after being told multiple times that we didn't want. We had purchased a package deal. We would not ever, ever, recommend using this lot for a car rental. I'm still waiting to get a response about complaining and to get a refund for charges that we should not have had to begin with. When you have a reservation, you should be able to go in and be on the road in minutes. It took us about 30 to the tune of additionally being charged nearly $150. Nope. Don't do it.