Forced to buy insurance Company states they provide full coverage insurance for the car rental. When I went to pick up car, the agent stated that the provided insurance was worthless and that I was required to purchase their insurance. This added over $200 to the rental. They stated that I was not allowed to take the car unless I purchased their insurance. Took someone 3 months to respond to my issue and then stated that the agency was correct. Why would anyone buy more insurance if full coverage was already provided???? No one can answer that question, avoid them at all cost.

They were unable to deal with a… They were unable to deal with a complaint, I was given a car that was falling apart. I raised my concerns and nothing has been done. The complaint for this booking has been going on for over a month. FlexWays Confirmation: #139646412849724

Run run run!! Run run run!!! Biggest scam Carly rental ever. Forced to buy their insurance and pay $27 a day for Easy pass. We used 2.75 worth in tolls. Pretended they didn’t speak English when we called for pickup from airport. Total disgrace of a rental company. Additional $283 charged!!!!

I have a rental for when I landed on…April 21st I have a rental for when I landed on Sunday and Flexway was already closed ! I was forced to get another rental for the one night and then had to return that rental to try to get my rental through Flexway the next day . I asked them to refund me the partial amount for the night they were closed and refused . They also wanted to charge me an extra 189 for unnecessary charges . They said I couldn’t use my insurance if were to pay with my bank card . So they then decided to cancel my reservation on me and left me and my daughter stranded without a car because I called them out for being sketchy . SO PLEASE DONT EVER RENT FROM THIS COMPANY ! THEY ARE SCAM ARTIST AND TAKE ADVANTAGE OF CUSTOMERS . So unprofessional and rude ! The manager told me to go F myself right in front of my 7 year old daughter .

TREATED US WELL 4X4 car was just what we wanted and it served us well on the atrocious roads of CR ;)