Awful experience with Flexways Awful experience with Flexways in Cancun. We had a rental car reserved and they never showed up at the airport as promised. No car. No working phone numbers to call. And no real business as we drove to the address listed and there was nothing there!!! Total crooks who took $400+ dollars. Don’t rent from Flexways!!!

Run run run!! Run run run!!! Biggest scam Carly rental ever. Forced to buy their insurance and pay $27 a day for Easy pass. We used 2.75 worth in tolls. Pretended they didn’t speak English when we called for pickup from airport. Total disgrace of a rental company. Additional $283 charged!!!!

Excelent Service! Excelent Service!! All ok!

They were unable to deal with a… They were unable to deal with a complaint, I was given a car that was falling apart. I raised my concerns and nothing has been done. The complaint for this booking has been going on for over a month. FlexWays Confirmation: #139646412849724

Buyer Be Ware I discovered that Flexways, like other rental car companies in Costa Rica, have lots of expensive hidden insurance fees and other potential expenses when you book online before you arrive in country. The price I paid in advance had many more add-on costs when I arrived and I ended up paying much more for the vehicle. But they have you under a barrel. And to rub salt in that wound I ended up having to pay for a full tank of gas when I returned the car even though I had just filled up and had the receipt to prove it! They claimed it was not completely full. That was a complete scam. Because of heavy traffic, I decided to pay rather than get back on the road to go back to the service station I had left 5 minutes before turning in the car. I was in livid! The bottom line is make sure you understand all the fees they will charge you before you reserve and commit. You will likely be better off renting from one of the big names than a local Costa Rican company.