Horrible Respect your time don’t waste your time and money even pay more stick with airport rentals. Horrible no shuttle to pick you up, no phone number someone answers and you go front desk feel like people all came from jungle and talk to you like you owe them. Very disrespectful people in front desk ended up not even picking up cars

I have a rental for when I landed on…April 21st I have a rental for when I landed on Sunday and Flexway was already closed ! I was forced to get another rental for the one night and then had to return that rental to try to get my rental through Flexway the next day . I asked them to refund me the partial amount for the night they were closed and refused . They also wanted to charge me an extra 189 for unnecessary charges . They said I couldn’t use my insurance if were to pay with my bank card . So they then decided to cancel my reservation on me and left me and my daughter stranded without a car because I called them out for being sketchy . SO PLEASE DONT EVER RENT FROM THIS COMPANY ! THEY ARE SCAM ARTIST AND TAKE ADVANTAGE OF CUSTOMERS . So unprofessional and rude ! The manager told me to go F myself right in front of my 7 year old daughter .

Rip off toll charges, poor admin The only reason they get one star is that the car was fairly new. On arrival at Miami airport no one at the shuttlebus to take us to the car collection centre. I had to call an international number which Incurred additional cost to my mobile contract. They said they had no record of my booking. 3 phone calls later they found it. The toll policy is scandalous and completely out of proportion to the toll costs and their probable admin fees. I feel like they are taking advantage… $20 bucks a day for 10 days (or $25 per toll admin fee) - we only went through tolls on 2 of the days we had the car. Total toll cost was probably $15-20 and we had to pay $200 in admin fees 3 days after arrival I started receiving messages saying they were expecting me to collect my car despite me already having it. At the end of the trip their customer services told me to email them to resolve the high toll charges. I was then ignored despite emailing them a couple of times Won’t be using again

Quick & easy Everything went smooth, the driver wait outside Punta Cana airport, so we did all the paperwork on parking lot :-) The car was brand new as I expected. No problem with deposit return, except currency change rate from USD to DOP.

Best car rental in Miami! Go Flexways! I rented a car in Flexways Miami through discovercars.com, the best experience in car rental I've ever had! I travel to Miami once or twice a year since 2002, so I've rented with pretty much every single company. Mostly crappy experiences to be honest. Not with Flexways, they picked me up at the airport around 10 minutes after I reached the shuttle area, their office is quite close and I felt super comfortable with them. Also, great value for my money. The entire process at counter took around 15 minutes, I got exactly the car I rented without any complications. Trust me, rent with them.