Jose Galdamez
GBGreat Rental Service The entire experience was excellent. The staff was fantastic. Akhir took great care of us and explained the whole process and all the fees. We got an upgrade, which was a highlight of our trip. The car ran great, and it was clean. The rental process was simple and hassle-free. The drop-off was hassle-free as well. The shuttle service was convenient and picked us up from the airport and took us to the rental location. The shuttle drivers were very friendly and helpful as well.
KEMAL
TRI warn you DO NOT RENT A CAR FROM… I warn you DO NOT RENT A CAR FROM ACE…They do charge much more than agreed and they say these are additional costs.. this should be a way of crookness. ---------------------------------------------------------- Edit after ACE's review: Everyone made a comment here is complaining about your attitudes, your crookness and your lying. You do not tell the truth your customers, you lie, unfortunately you have to sink because you deserve this! you do not understand what customer satisfaction is! you will have to be customer centric!
Pete Dunne
CYTheir broker carjet are so appalling… I've changed my review about Ace cars as they explained about jetcars being a broker and really are not responsible for jetcars performance. They suggested and rightly so that I call Ace cars direct which I will. Thank you for your response I have nothing negative to say about Ace cars now
Vinny
GBYou call this customer service? I called 7 hours prior to arrival at ramp to advise that my scheduled flight which was to arrive at 7 was pushed back to 10. The agent did not inform me that they close at 10. I showed at 11:15 and no was there. All other counters were open. Took an Uber to the hotel. Call the desk at 7 am and they say my reservation was cancelled and that I should have looked at the website for closing times?!?! I was then told my reservation was cancelled and I could only rebook through the web. I rebooked at an expense of over 2 times the original price with another carrier. also had to Uber back to the airport. I write an email explaining the situation and did NOT ask for any compensation. Their reply? You should have checked the website and reservations are cancelled when the office closes. Never again
mayank
CAIt has been a great experience renting… It has been a great experience renting with these guys, Akbar has been helping me with my rentals. He has made the experience a wonderful one everytime.