Shameen An
GBPlease stay away ! Please stay away !! First they low-ball the price displayed on various websites, to trick you into booking. Then hours long line outside with tons of little kids around - then they trick you into signing for things you don't need or have declined ! Read the fine print - here's the worst part, when the bill comes, be ready to pay the 'DOUBLE' of what you booked it for ! Very dishonest ! R U N..
Pete Dunne
CYTheir broker carjet are so appalling… I've changed my review about Ace cars as they explained about jetcars being a broker and really are not responsible for jetcars performance. They suggested and rightly so that I call Ace cars direct which I will. Thank you for your response I have nothing negative to say about Ace cars now
LK
GBWonderful Ahmed Wonderful Ahmed! Thank you.
E haddle
GBCredit card hold My brother, Michael Knight, rented a car in Texas and returned it at the end of March. They placed a $300 hold on the card that as of today (4/19) that charge has not been removed. The credit card balance has been paid to avoid interest charges. ace Customer service is very poor and I highly suggest not using this agency.
Tom Lewis
GBScam Alert SCAM ALERT. Book ACE thru booking.com 2 months out. They wouldn’t let me prepay. Thought that was odd. So 3 days prior to my arrival. I called them direct and they said oh just pay at the counter. I’ve rented cars over a 100 times between business and pleasure and agin though that was odd. BOY WAS I RIGHT. I got to thre counter an hr late due to a flight delay and they said I wa late and my car rental went from 220 to 580. As I was at the counter the other agent to another customer was saying the same script. IT WAS THE ILD BAIT AND SWITCH ON PRICING. Agent had the audacity to say you should have prepaid. When I told him I tried twice he shut up and didn’t have an answer. When booking.con sent me a survey on my experience. I told them what happened and crickets after. Don’t believe any positive experience’s they are fake as this so called company is. Stick to the name brands. ACE IS A SCAM!’