Shameen An
GBPlease stay away ! Please stay away !! First they low-ball the price displayed on various websites, to trick you into booking. Then hours long line outside with tons of little kids around - then they trick you into signing for things you don't need or have declined ! Read the fine print - here's the worst part, when the bill comes, be ready to pay the 'DOUBLE' of what you booked it for ! Very dishonest ! R U N..
Matthew
GBRented a car in Miami Rented a car in Miami. Had to pay $250 more than listed. Such a group of sharks. Charge extra for a meter to read the motorway tolls. Refused to accept my Worldwide car hire excess despite it explicitly saying it covered the U.S. System was too out of date to recognise my zip code in NY (1 year old building). Terrible service will try to screw you. Go for Sixt or Avis instead
Tomasz Kowal
GBAvoid this company at all costs Avoid this company at all costs. They have cancelled my booking without notice, with no refund. It seems like they have the right to cancel bookings if you are late for a pickup. This is absolutely ridiculous. It is pointless to use companies that have no offices and whose business is based on someone coming to the collection point and dropping them off. If your flight is delayed, they can cancel your booking, and you won't get your money back IT'S A TOTAL SCAM!
Victor Aponte
GBThis place deserves 0 stars This place deserves 0 stars! I reserved and paid with booking.com for $73.00, once at the location, they force you to pay for insurance which came out to $218.67! This place is a rip off, stay away!
Doug Morton
GBThe Ace Rent a Car, 1241 Airline Drive, Kenner, LA The Ace Rent a Car location in Kenner LA conned me out of $250 because I returned my car after business hours. I returned it with a Full tank of gas and cleaner than when I picked it up, to the exact spot I got it from. But because I had to leave it when the office was closed they charged me a $250 "Abandonment fee" This fee was not mentioned in the copy of the rental agreement they gave me, but was stated in a secondary pieces paper they rushed past me for signature. Although, Technically, they had the legal right based on the wording concerning return of vehicle after hours, morally this was reprehensible. The vehicle was anything but abandoned. This is just an unscrupulous money grab from a very shady company.