Diana was super helpful Diana was super helpful, kind and upgraded us! So wonderful

this is A SCAM SUCH A SCAM - PLEASE AVOID!!!!!! I booked a car for my family for 10 days and pre-paid half of the price of the rental + insurance online through Kayak. They first advertised it for $270 total. However, when my family was there to pick up the car, they charged us $700. They forced us to pay and did not even explain why the insurance costs $50/day. I tried calling them and they just hung up on me while I was talking. Really rude and worst experience ever. I am going to report this to the consumer protection office.

Credit card hold My brother, Michael Knight, rented a car in Texas and returned it at the end of March. They placed a $300 hold on the card that as of today (4/19) that charge has not been removed. The credit card balance has been paid to avoid interest charges. ace Customer service is very poor and I highly suggest not using this agency.

Wonderful Ahmed Wonderful Ahmed! Thank you.

SCAMMERS 🚫🚫🚫Run!!! Dangerous people!!! SCAMMERS, 🚫🚫🚫they will make sure to scam you either by making you pay for their ridiculously high insurance so that they can charge you way more than you can imagine OR if you don’t escape the insurance trap, they will come up with new surprises during returning the car. I was charged ridiculously high and it was a surprise. I saw a lady crying after returning her car since these guys where cheating her left and right and she was helpless. THEY WILL MAKE SURE THEY RIP YOU APART… GANGSTERS RUN FRANCHISE,FRAUDULENT PRACTICES and THREATENING. They will CHEAT you out like nobody does. BEWARE⛔️