Scam Alert SCAM ALERT. Book ACE thru booking.com 2 months out. They wouldn’t let me prepay. Thought that was odd. So 3 days prior to my arrival. I called them direct and they said oh just pay at the counter. I’ve rented cars over a 100 times between business and pleasure and agin though that was odd. BOY WAS I RIGHT. I got to thre counter an hr late due to a flight delay and they said I wa late and my car rental went from 220 to 580. As I was at the counter the other agent to another customer was saying the same script. IT WAS THE ILD BAIT AND SWITCH ON PRICING. Agent had the audacity to say you should have prepaid. When I told him I tried twice he shut up and didn’t have an answer. When booking.con sent me a survey on my experience. I told them what happened and crickets after. Don’t believe any positive experience’s they are fake as this so called company is. Stick to the name brands. ACE IS A SCAM!’

This place deserves 0 stars This place deserves 0 stars! I reserved and paid with booking.com for $73.00, once at the location, they force you to pay for insurance which came out to $218.67! This place is a rip off, stay away!

Totally bait and switch tactics to make… Totally bait and switch tactics to make you upgrade. I paid for a medium SUV then they showed me a hundai (mosquito size) vehicle which nobody would drive. I ended up paying $250 extra for 6 days then they still didn't give me an SUV they gave me a dirty dodge challenger. It was late at night near 10 pm.I couldn't argue with the man. I wont go into details about returning the vehicle. Ace car rental: you got me once but never again!

I warn you DO NOT RENT A CAR FROM… I warn you DO NOT RENT A CAR FROM ACE…They do charge much more than agreed and they say these are additional costs.. this should be a way of crookness. ---------------------------------------------------------- Edit after ACE's review: Everyone made a comment here is complaining about your attitudes, your crookness and your lying. You do not tell the truth your customers, you lie, unfortunately you have to sink because you deserve this! you do not understand what customer satisfaction is! you will have to be customer centric!

It has been a great experience renting… It has been a great experience renting with these guys, Akbar has been helping me with my rentals. He has made the experience a wonderful one everytime.