Avoid this company at all costs Avoid this company at all costs. They have cancelled my booking without notice, with no refund. It seems like they have the right to cancel bookings if you are late for a pickup. This is absolutely ridiculous. It is pointless to use companies that have no offices and whose business is based on someone coming to the collection point and dropping them off. If your flight is delayed, they can cancel your booking, and you won't get your money back IT'S A TOTAL SCAM!

Great Rental Service The entire experience was excellent. The staff was fantastic. Akhir took great care of us and explained the whole process and all the fees. We got an upgrade, which was a highlight of our trip. The car ran great, and it was clean. The rental process was simple and hassle-free. The drop-off was hassle-free as well. The shuttle service was convenient and picked us up from the airport and took us to the rental location. The shuttle drivers were very friendly and helpful as well.

Wonderful Ahmed Wonderful Ahmed! Thank you.

Credit card hold My brother, Michael Knight, rented a car in Texas and returned it at the end of March. They placed a $300 hold on the card that as of today (4/19) that charge has not been removed. The credit card balance has been paid to avoid interest charges. ace Customer service is very poor and I highly suggest not using this agency.

Their broker carjet are so appalling… I've changed my review about Ace cars as they explained about jetcars being a broker and really are not responsible for jetcars performance. They suggested and rightly so that I call Ace cars direct which I will. Thank you for your response I have nothing negative to say about Ace cars now