Victor Aponte
GBThis place deserves 0 stars This place deserves 0 stars! I reserved and paid with booking.com for $73.00, once at the location, they force you to pay for insurance which came out to $218.67! This place is a rip off, stay away!
Matthew
GBRented a car in Miami Rented a car in Miami. Had to pay $250 more than listed. Such a group of sharks. Charge extra for a meter to read the motorway tolls. Refused to accept my Worldwide car hire excess despite it explicitly saying it covered the U.S. System was too out of date to recognise my zip code in NY (1 year old building). Terrible service will try to screw you. Go for Sixt or Avis instead
Doug Morton
GBThe Ace Rent a Car, 1241 Airline Drive, Kenner, LA The Ace Rent a Car location in Kenner LA conned me out of $250 because I returned my car after business hours. I returned it with a Full tank of gas and cleaner than when I picked it up, to the exact spot I got it from. But because I had to leave it when the office was closed they charged me a $250 "Abandonment fee" This fee was not mentioned in the copy of the rental agreement they gave me, but was stated in a secondary pieces paper they rushed past me for signature. Although, Technically, they had the legal right based on the wording concerning return of vehicle after hours, morally this was reprehensible. The vehicle was anything but abandoned. This is just an unscrupulous money grab from a very shady company.
Amalia Mihalcea
RODisappointing A totally unpleasant experience. when you get there they ask you to pay with a credit card, which is not correct, the reservation can be made with a debit card. Payment by card is only possible if you pay a fee of €75. Disappointing, do not recommend.
LK
GBWonderful Ahmed Wonderful Ahmed! Thank you.