ACE Rent A Car

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1.95
Based on 20 Reviews

5

20.00%

4

5.00%

3

0.00%

2

0.00%

1

75.00%
About ACE Rent A Car

ACE Rent A Car is an affordable, independent car rental brand that services customers in more than 50 countries around the globe.

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Shameen An
GB

Please stay away ! Please stay away !! First they low-ball the price displayed on various websites, to trick you into booking. Then hours long line outside with tons of little kids around - then they trick you into signing for things you don't need or have declined ! Read the fine print - here's the worst part, when the bill comes, be ready to pay the 'DOUBLE' of what you booked it for ! Very dishonest ! R U N..

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Amalia Mihalcea
RO

Disappointing A totally unpleasant experience. when you get there they ask you to pay with a credit card, which is not correct, the reservation can be made with a debit card. Payment by card is only possible if you pay a fee of €75. Disappointing, do not recommend.

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Tomasz Kowal
GB

Avoid this company at all costs Avoid this company at all costs. They have cancelled my booking without notice, with no refund. It seems like they have the right to cancel bookings if you are late for a pickup. This is absolutely ridiculous. It is pointless to use companies that have no offices and whose business is based on someone coming to the collection point and dropping them off. If your flight is delayed, they can cancel your booking, and you won't get your money back IT'S A TOTAL SCAM!

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Vinny
GB

You call this customer service? I called 7 hours prior to arrival at ramp to advise that my scheduled flight which was to arrive at 7 was pushed back to 10. The agent did not inform me that they close at 10. I showed at 11:15 and no was there. All other counters were open. Took an Uber to the hotel. Call the desk at 7 am and they say my reservation was cancelled and that I should have looked at the website for closing times?!?! I was then told my reservation was cancelled and I could only rebook through the web. I rebooked at an expense of over 2 times the original price with another carrier. also had to Uber back to the airport. I write an email explaining the situation and did NOT ask for any compensation. Their reply? You should have checked the website and reservations are cancelled when the office closes. Never again

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Jose Galdamez
GB

Great Rental Service The entire experience was excellent. The staff was fantastic. Akhir took great care of us and explained the whole process and all the fees. We got an upgrade, which was a highlight of our trip. The car ran great, and it was clean. The rental process was simple and hassle-free. The drop-off was hassle-free as well. The shuttle service was convenient and picked us up from the airport and took us to the rental location. The shuttle drivers were very friendly and helpful as well.

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