ACE Rent A Car

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1.95
Based on 20 Reviews

5

20.00%

4

5.00%

3

0.00%

2

0.00%

1

75.00%
About ACE Rent A Car

ACE Rent A Car is an affordable, independent car rental brand that services customers in more than 50 countries around the globe.

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Shameen An
GB

Please stay away ! Please stay away !! First they low-ball the price displayed on various websites, to trick you into booking. Then hours long line outside with tons of little kids around - then they trick you into signing for things you don't need or have declined ! Read the fine print - here's the worst part, when the bill comes, be ready to pay the 'DOUBLE' of what you booked it for ! Very dishonest ! R U N..

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Tom Lewis
GB

Scam Alert SCAM ALERT. Book ACE thru booking.com 2 months out. They wouldn’t let me prepay. Thought that was odd. So 3 days prior to my arrival. I called them direct and they said oh just pay at the counter. I’ve rented cars over a 100 times between business and pleasure and agin though that was odd. BOY WAS I RIGHT. I got to thre counter an hr late due to a flight delay and they said I wa late and my car rental went from 220 to 580. As I was at the counter the other agent to another customer was saying the same script. IT WAS THE ILD BAIT AND SWITCH ON PRICING. Agent had the audacity to say you should have prepaid. When I told him I tried twice he shut up and didn’t have an answer. When booking.con sent me a survey on my experience. I told them what happened and crickets after. Don’t believe any positive experience’s they are fake as this so called company is. Stick to the name brands. ACE IS A SCAM!’

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Valerie King
GB

I reserved and paid in full for a mid… I reserved and paid in full for a mid size suv for my arrival date of March 18th. My flight got in at about 7:30 pm. After waiting an hour, no ace shuttle. I called my daughter in Georgia to call them to find out what is going on. They told her I was waiting at the wrong place and directed me where I should go. When I got to the place I was told ACE doesn’t have any transportation coming and their office close at 9:30pm. It is now 10 minutes after 9. I manage to get a lift to their office at about 9:25 only to be told my reservation was cancelled at noon and they only have ONE vehicle left and it would cost me an extra $40 per day without insurance even though the original reservation included $13 per day for insurance I suppose you don’t have to have any conscience to stay in business as long as you make money.

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Tomasz Kowal
GB

Avoid this company at all costs Avoid this company at all costs. They have cancelled my booking without notice, with no refund. It seems like they have the right to cancel bookings if you are late for a pickup. This is absolutely ridiculous. It is pointless to use companies that have no offices and whose business is based on someone coming to the collection point and dropping them off. If your flight is delayed, they can cancel your booking, and you won't get your money back IT'S A TOTAL SCAM!

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Philip Steve
GB

SCAMMERS 🚫🚫🚫Run!!! Dangerous people!!! SCAMMERS, 🚫🚫🚫they will make sure to scam you either by making you pay for their ridiculously high insurance so that they can charge you way more than you can imagine OR if you don’t escape the insurance trap, they will come up with new surprises during returning the car. I was charged ridiculously high and it was a surprise. I saw a lady crying after returning her car since these guys where cheating her left and right and she was helpless. THEY WILL MAKE SURE THEY RIP YOU APART… GANGSTERS RUN FRANCHISE,FRAUDULENT PRACTICES and THREATENING. They will CHEAT you out like nobody does. BEWARE⛔️

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