I reserved and paid in full for a mid… I reserved and paid in full for a mid size suv for my arrival date of March 18th. My flight got in at about 7:30 pm. After waiting an hour, no ace shuttle. I called my daughter in Georgia to call them to find out what is going on. They told her I was waiting at the wrong place and directed me where I should go. When I got to the place I was told ACE doesn’t have any transportation coming and their office close at 9:30pm. It is now 10 minutes after 9. I manage to get a lift to their office at about 9:25 only to be told my reservation was cancelled at noon and they only have ONE vehicle left and it would cost me an extra $40 per day without insurance even though the original reservation included $13 per day for insurance I suppose you don’t have to have any conscience to stay in business as long as you make money.

This place deserves 0 stars This place deserves 0 stars! I reserved and paid with booking.com for $73.00, once at the location, they force you to pay for insurance which came out to $218.67! This place is a rip off, stay away!

Totally bait and switch tactics to make… Totally bait and switch tactics to make you upgrade. I paid for a medium SUV then they showed me a hundai (mosquito size) vehicle which nobody would drive. I ended up paying $250 extra for 6 days then they still didn't give me an SUV they gave me a dirty dodge challenger. It was late at night near 10 pm.I couldn't argue with the man. I wont go into details about returning the vehicle. Ace car rental: you got me once but never again!

Wonderful Ahmed Wonderful Ahmed! Thank you.

Diana was super helpful Diana was super helpful, kind and upgraded us! So wonderful