Drive Roadside

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4.55
Based on 20 Reviews

5

85.00%

4

0.00%

3

5.00%

2

5.00%

1

5.00%
About Drive Roadside

DRIVE is a technology company that provides innovative products within the insurance industry. We utilize the latest technology to offer more efficient solutions for our partners & members. Our mission is to provide the highest level of service by integrating cutting edge technology with the purpose of automating & enhancing our member's experience. Our signature roadside assistance membership has been strategically designed & carefully crafted to provide our members with superior roadside assistance while increasing our partner's retention & profitability.

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William ThompsonThank you for
GB

Thank you for turning a negative into a positive with great customer service Overall was a very good experience with a quicker response or ETA than was scheduled. The driver called me because he was having slight difficulty in finding the housing unit or apartment unit. He stayed on the phone with me until we made contact. Once on site he was quick, professional and made the whole ordeal A lot less stressful.

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customer
GB

Top notch service The service I got from Roadside Assistance was top notch. From the customer service on the phone to the actual person arriving to help me change my tire. Fast friendly service and very well knowledgeable made my experience an easy and stress free. I'm for sure using this service again. I am a customer who is 100% satisfied 😁 keep doing what you folks are doing.

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Jesse Horton
GB

Straightforward Update: Got refunded after second request and writing reviews. Straightforward, already left a review on the App Store. Car broke down on the highway, I requested a jump. Now, within a few minutes of me ordering from Drive, a cop pulled over and I cancelled the service. I cancelled in the app AND the tow company called me so I cancelled DIRECTLY with the driver. No one was dispatched to me. They still charged me 199$. If per their cancellation clause they charged me the 45$, I could accept that, but 199$ for nothing is straight up criminal. Just give me my refund.

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Donna Floyd
GB

Great Experience Mitch was right on time, got my tire changed very quickly and was extremely courteous!

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Roberta riccio
GB

Earl came quickly and was friendly Earl came quickly and was friendly. He change the tire out for me and explained all details.

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