Matt Lutton went above and beyond Matt Lutton went above and beyond, even to the point of building my shopping cart for me (over the weekend) when the XLR8 Performance was closed. He even double checked pricing to ensure price matching was included. I can’t thank him enough for such excellent customer service. I am going to be a repeat customer for sure. I have already been spreading the news to friends and family. EXR8 Performance is a great company, with an amazing staff.

Outstanding customer service Outstanding customer service! They answered all my questions, were extremely helpful in selecting my exhaust and very knowledgeable. Not to mention patient-I had lots of questions! They even communicated with the manufacturer, had the parts sent directly to me. The entire process was painless, and much faster than I anticipated. I would strongly recommend XLR8 Performance and I will use them again when the time comes to purchase my cold air intake parts.

Reassured hiccup Shipping was fast. I was upset at first to find out only the gauges made it with no other tracking showing the pod had been shipped separately. After contacting customer service they informed me it was on the way. Got it the next day. Other than that hiccup everything went smooth and I would definitely order from them again.

Was better shop 10 years ago. Had my suspension and sway bar installed which was noisy and clunking and still has been. Alignment was performed but steering angle still feels off, with no alignment sheet given to show what car was aligned at. Was told it would be sent over to me and never was. Car was tuned by Racingline on the dyno and returned throwing error codes and was returned twice to try to have the problem solved and had to be returned to stock, response was "well its been fine for us we don't know what to tell you". Not the type of response you want to hear when someone is doing performance work, makes you believe they are unsure of what they are doing. It was a very frustrating way to spend $2100 and not be satisfied in the end especially not to have documentationfor the alignment or dyno sheet usage. Had previously used Xlr8 in the past 10 years ago, the customer service and value for the customer was better then than it is now. During all this not once did a manager try to help in any of my return visits. Used to love coming to have work done on my MK6 10 years ago, now its worth looking elsewhere for performance work.

Xlr8 saved the day Products were shipped promptly. It was a direct ship from Integrated engineering. Integrated shipped the wrong part but xlr8 was right on it. They got it straightened out and the correct part was shipped out in a day. They saved the day because i had an appointment to get the car in the mechanics.