I ordered my manual 24 hours ago... I ordered my manual 24 hours ago. Instead of a file that contained my manual I was sent a file that upon opening just asked me to email them and ask for my manual. I have emailed them repeatedly and there has been no response. They sent me a recite for the money they took but no manual. Their customer service line is busy every time I attempt to call. I will be reporting this as a fraudulent transaction and finding a new company.

Great customer service Great customer service. My computer crashed and I lost all my files including one of the manuals that I purchased in 2019. I wrote them an email around 12:12 PM and by 3:pm same day I had a replacement copy, so, definitely pretty incredible customer service almost three years later after my initial purchase.

Confusing For beginners or DIY people this manual is a bit confusing and hard to locate what you are looking for and no backup help provided if you send enquires and questions. Good luck

Review updated Was sent a totally different manual than advertised. No response to emails and phone contact was for a foreign voicemail message that simply disconnects. Edit: was contacted by seller after leaving bad review. Was finally sent the manual. Adjusting review to reflect resolution, but still unhappy it took this much of a run around to get a reply.

2024 Acura MDX Platinum Elite Service &… 2024 Acura MDX Platinum Elite Service & Repair Manual. This is the second Service & Repair Manual I am securing. The cost is very reasonable. The service was very prompt. Your folks are very kind to deal with. Thank you very much. Peter