Grandpad proved to be an excellent tool… Grandpad proved to be an excellent tool for my mother with simple operating procedures and excellent customer service. I also held a 25 minute clear video conversation with my sister in Melborne while driving in UK with no wifi access.

The tracker is an excellent product The tracker is an excellent product. We attached it to my elderly father's house keys and it served its purpose on several occasions when he got lost and had to be rescued. The battery seemed to last about five days in between charges and the tracker itself was very accurate and works in real time.

Always available on phone or email Always available on phone or email. Pleasant experience all round. Very useful tracking device for my wife's dementia. Very pleased

Small device big on reassurance The customer service is good, as is the video user guide. The device design is compact, it has several useful features and is easy to set-up on your phone. Needed charging once a week, despite keeping it on the lowest power setting (the battery life claims to be much greater in this mode, so contact them if you experience the same). If you plan to put it on a set of keys, get one of their keyrings, as I found it tight to fit onto any of the keyrings I had at home.

Since February 2020 until February… Since February 2020 until February 2024, I used TechSilver's Tracker GPS Watch online services for my Mum (located at 12000km away from my residence!). From day one up to cancellation date, Tranquil (Formerly TechSilver) people have been always of a great support (with the one-to-one communications, prompt, patient and friendly), help and assistance with all my enquires. Also, I found the hardware needed (e.g. Doro Secure 480 Tracker Watch, Locking Strap and Spare key etc.) at reasonable prices (in comparison with other similar products). Therefore, I do not have enough words in expressing my personal satisfaction and the appreciation. Sincerely and honestly, I feel very confident and comfortable in highly recommending TechSilver services and products to and for all in needs. THANKYOU ALL, in particular to Miles, Aaron and Lester. IGtas