Online scammers. Do not go near them!! I purchased a firmware update for my VW Golf infotainment unit. The update failed. It BRICKED my infotainment unit. I sought tech support. NO REPLIES TO NUMEROUS EMAILS. The contact PHONE NUMBER is a scam. It's an answering machine meant to stop you talking to anyone. DO NOT GO NEAR THIS MOB. THEY ARE OPPORTUNISTS WITH NO TECHNICAL EXPERTISE OR CUSTOMER CARE ETHOS!!

Scam site Scam site! Bought an infotainment firmware update. Contacted by chat and was promised a newer version. When i recieved the download link the firmware predated the car. When contacting them by chat they seemed helpful at first, telling me that they would contact the dealer when The firmware couldnt be installed. When I notoced that the firmware was at least 4 years old i tried to make a return. They did no longer respond in a timely manner. I initiated a paypal dispute and immediately recieved threats that they would report me to the dealer and revoking the cars warranty on whatsapp. Paypal was not helpful. Beware, they will take your money and run.

USE THIS COMPANY AT YOUR OWN PERIL !! USE THIS COMPANY AT YOUR OWN PERIL !!, PURCHASED AN ONLINE SERVICE AND THEY FRIED MY DASH BOARD IMMOBILIZING THE CAR LEAVING ME WITH A £1300 REPAIR BILL, AS SOON AS THE DASH BOARD WENT DEAD THEY WENT OFF-LINE AND DIDNT CARE OR COMMUNICATE EVER AGAIN !!, BUNCH OF CARELESS COWBOYS SO AVOID AT ALL COSTS !!!.

Reboot issue fixed I was having reboot issues with my VW MIB. I contacted vagupdate team for a solution and they provided me firmware update and I installed it on my own without visiting dealer or workshop. It was super easy and now my problem is fixed. Thank you guys.

Please report them to FTC Please report them to FTC. They are scam site. They order parts from AliExpress, claiming it is coming from their wharehouse. You can buy most of the stuff they sell from AliExpress for cheaper.