Great scooter! The bottom line is this an above average quality scooter so it’s worth the above average price. It has great range and speed. Very solidly built. Great braking system. I had to use customer service for a small issue and they were receptive. I would purchase again,

Thanks Varla! I purchased my Eagle one about a month ago. It was on my porch within 5 days. I had it put together with everything adjusted to my liking within 20 minutes and was cruising down the road. I've had no problems with the scooter. It hauls my plus size body everywhere I've taken it. Customer service has sent me several after purchase accessories, all of which arrived promptly. I'm so thrilled with my new scooter.

WHAT A JOKE! RIPOFF I found them on a Facebook advertisement and I thought this would be a great starter scooter. The front motor lasted a week before it just died. I tried to contact their US phone number and all it does is ring. Even their local address they have in California is a generic location. It's not a real location or storefront. This got me VERY worried. After a long wait I finally got a response from their Ai based email system. I'm not getting any help other than how to trouble shoot via videos they put on YouTube. Im stuck with a dud and now I am going to file a claim with my credit card. I bet I start hearing from them once that process starts. I DO NOT recommend them. After reading reviews here on trust pilot, Im skeptical of the positive reviews. I wouldn't be surprised if they are company generated because after all the negative reviews, SUDDENLY there are positive reviews from people with just ONE review and consecutively day after day, vs the staggered negative comments. I WOULD AVOID VARLA at ALL COST!

I have purchased 3 electric scooter… I have purchased 3 electric scooter models from Varla and I have always been impressed with how they handle on the road, and always how safe they are to ride, compared to other models. The scooters are also really easy to fix when things go wrong, and they are always on top of their customer service. They have really easy to follow, instructional, how-to-videos and it has only taken 3 days when they have shipped me a replacement part when I needed one. They have a super friendly customer service and get back to you within minutes once you email them about an issue. It really is worth it to buy from Varla if you haven't chosen your eletric scooter ride yet!

Battery problem Helloo there, I bought a Varla Pegasus from Eu Varla website and the battery came faulty, it can only charge up to 52 V that lead to only half the autonomy it said it has. I tried to contact varla customer service and they answered me the first time very quickly, and asked for more information like serial number and order number because they didnt have it recorded with my email for some reason because i paid with paypal and that has the email. I andwered the email right away and now its been 1 week and 0 response from them apart from the first email. I would like a new battery atleast to replace.