Thanks Varla! I purchased my Eagle one about a month ago. It was on my porch within 5 days. I had it put together with everything adjusted to my liking within 20 minutes and was cruising down the road. I've had no problems with the scooter. It hauls my plus size body everywhere I've taken it. Customer service has sent me several after purchase accessories, all of which arrived promptly. I'm so thrilled with my new scooter.

My Varla Eagle One V2 Goes With Me Everywhere! I take my Varla Eagle One V2 Every Where. I’ve had my Eagle One V2 for about a month and it already has 100 miles on it. I take my V2 every where. I've made a custom carrier for my truck and my Tesla. Both on road and off road riding has been awesome! I easily obtain speeds of 39 to 42 MPH. I'm 5’11” and weigh approximately 190 lbs. EOV2 has exceeded my expectations! I'm a previous HiBoy Titan and Titan Pro owner and didn’t think a scooter could get any better, but it did with EOV2. My off road riding consist of slight to very hilly, dirt and gravel, fire trials and hiking trails with max grades of 25%-30%. Varla’s Customer Service has been outstanding. Their response has been prompt and they always address my needs in a timely manner. I am extremely happy with my Varla Eagle One V2 scooter and expect to be a Varla customer for a long time. Regards Dan M.

Incompetent and Dishonest Company I ordered a Varla Scooter and accessories on 4/12 and paid $1900. It is now 4/28 and I have not received the package due to gross incompetence from the company. The promised delivery date was 4/22. I would like a full refund as I am not interested in doing any further business with this company. I was informed on the UPS website on 4/22 that the delivery was not possible due to incorrect information from the sender. I have repeatedly contacted Varla on 4/22, 4/23 and 4/24 and they have been inconsistent and insincere in their responses on the reasoning for the issues. They even told me inaccurate information on how to resolve which contradicted what UPS told me. This is unacceptable customer service for an expensive product and clearly a bad sign of things to come in terms of reliability if I were to deal with this company regarding product issues or maintenance. I am not interested in any concessions, just a full refund.

Sent $1099 scooter FedEx without… Sent $1099 scooter FedEx without signature required. Product never delivered, and Varla has not been helpful locating or replacing the product, yet is still taking payment. Had to open a dispute via PayPal, but don't do business with this company.