I have purchased 3 electric scooter… I have purchased 3 electric scooter models from Varla and I have always been impressed with how they handle on the road, and always how safe they are to ride, compared to other models. The scooters are also really easy to fix when things go wrong, and they are always on top of their customer service. They have really easy to follow, instructional, how-to-videos and it has only taken 3 days when they have shipped me a replacement part when I needed one. They have a super friendly customer service and get back to you within minutes once you email them about an issue. It really is worth it to buy from Varla if you haven't chosen your eletric scooter ride yet!

Don’t buy their scooters ! Don’t buy their scooters. They do NOT deliver what they promise. They are difficult to stear and they only go 1/3 of the distance of what they write. They sent me the wrong model and it took over 2 months to get the right one. But now already after 2 full trips of fully charged scooter I only could drive 35 km. I contacted them and they only give you poor excuses. DONT buy their scooters !

exceeds my expectations exceeds my expectations. Thank you.

Battery problem Helloo there, I bought a Varla Pegasus from Eu Varla website and the battery came faulty, it can only charge up to 52 V that lead to only half the autonomy it said it has. I tried to contact varla customer service and they answered me the first time very quickly, and asked for more information like serial number and order number because they didnt have it recorded with my email for some reason because i paid with paypal and that has the email. I andwered the email right away and now its been 1 week and 0 response from them apart from the first email. I would like a new battery atleast to replace.