Thanks Varla! I purchased my Eagle one about a month ago. It was on my porch within 5 days. I had it put together with everything adjusted to my liking within 20 minutes and was cruising down the road. I've had no problems with the scooter. It hauls my plus size body everywhere I've taken it. Customer service has sent me several after purchase accessories, all of which arrived promptly. I'm so thrilled with my new scooter.

Incompetent and Dishonest Company I ordered a Varla Scooter and accessories on 4/12 and paid $1900. It is now 4/28 and I have not received the package due to gross incompetence from the company. The promised delivery date was 4/22. I would like a full refund as I am not interested in doing any further business with this company. I was informed on the UPS website on 4/22 that the delivery was not possible due to incorrect information from the sender. I have repeatedly contacted Varla on 4/22, 4/23 and 4/24 and they have been inconsistent and insincere in their responses on the reasoning for the issues. They even told me inaccurate information on how to resolve which contradicted what UPS told me. This is unacceptable customer service for an expensive product and clearly a bad sign of things to come in terms of reliability if I were to deal with this company regarding product issues or maintenance. I am not interested in any concessions, just a full refund.

Not what is promised on the website They promised I would get 2 chargers, I didn't. With one charger it takes 9 hrs to charge. The website states that the scooter goes 40 mph, it doesn't. I emailed and called the support, they said that the scooter doesn't really go 40 mph only 35, so they lied on the website. When I asked about a refund, I received no reply. Don't waste your money on this. It's not as promised and for $1700.00 I should get exactly what they promised.

Despite all the bad reviews Varla is a. . . Varla Scooter stands out as a beacon of excellence in the electric scooter industry. Over the years, the company has consistently demonstrated its dedication to producing high-quality, durable, and reliable scooters that cater to the diverse needs of its users. Innovative Design: Varla's range of products showcases cutting-edge design which not only prioritizes aesthetics but also user comfort and safety. Their ergonomic designs ensure that riders have a pleasant experience every time they take a ride. Sustainability Commitment: As a forward-thinking company, Varla Scooter is committed to eco-friendly solutions. By providing electric scooters, the company promotes sustainable transportation methods that are both efficient and reduce the carbon footprint. Customer-Centric Approach: Varla Scooter understands that the customer is at the heart of its operations. Their responsive customer service team, user-friendly website, and transparent policies underscore their commitment to customer satisfaction. Safety First: Varla Scooter places a paramount emphasis on safety. Their products undergo rigorous safety tests, ensuring that they meet and often exceed