I purchased an Eagle one scooter from… varlascooter.com ****update***** I just noticed that someone left a 5 star rating that is not a personal experience but clearly an attempt from varla to increase their pitiful score. I would expect more of these fake reviews because none of their reviews are good! Original review: I purchased an Eagle one scooter from them and received it within 2 weeks. It worked out of the box but then the front motor broke. I contacted varla via email and received a link on how to take apart the scooter and switch a couple of wires to do a self diagnosis. I did what I was asked and told them the motor was still broke. They would send me a new motor if I paid for shipping from china. WHAT???? This began a back and forth email chain resulting in my decision to return the scooter. With each request they would not comply but offer me free items to prevent the return. I ended up filing a claim with my credit card company. After a month of telling varla I wanted a return and refund they finally complied. This must have been after 20+ emails. I found out they are not a manufacturer but buy their scooters off site similar to wish and then make a modification and put their name on the scooter. The USA address is not valid and neither is their customer service phone number. Stay away from Varla! The Facebook varla group is rife with horror stories

My Varla Eagle One V2 Goes With Me Everywhere! I take my Varla Eagle One V2 Every Where. I’ve had my Eagle One V2 for about a month and it already has 100 miles on it. I take my V2 every where. I've made a custom carrier for my truck and my Tesla. Both on road and off road riding has been awesome! I easily obtain speeds of 39 to 42 MPH. I'm 5’11” and weigh approximately 190 lbs. EOV2 has exceeded my expectations! I'm a previous HiBoy Titan and Titan Pro owner and didn’t think a scooter could get any better, but it did with EOV2. My off road riding consist of slight to very hilly, dirt and gravel, fire trials and hiking trails with max grades of 25%-30%. Varla’s Customer Service has been outstanding. Their response has been prompt and they always address my needs in a timely manner. I am extremely happy with my Varla Eagle One V2 scooter and expect to be a Varla customer for a long time. Regards Dan M.

Sent $1099 scooter FedEx without… Sent $1099 scooter FedEx without signature required. Product never delivered, and Varla has not been helpful locating or replacing the product, yet is still taking payment. Had to open a dispute via PayPal, but don't do business with this company.

My scooter got broken and I was waiting… My scooter got broken and I was waiting to get my new parts for 3 months ,horrible experience, regret that I bought this scooter!It's even hard to find a website or smth to leave a review for this crap