Rhonda
GBI wish I could rate zero stars I wish I could rate zero stars. I purchased an Eagle one scooter. They advertised that 2 chargers were included. When the scooter arrived there was only 1 charger. When I emailed Varla they said they would send a second charger. It took over a month to receive. I enjoyed the scooter for just over 100 miles. Then one of the controllers went out. I purchased a new controller and now the scooter won't power on. Varla will not warranty the $1800 scooter.
Lol Feo
DODespite all the bad reviews Varla is a. . . Varla Scooter stands out as a beacon of excellence in the electric scooter industry. Over the years, the company has consistently demonstrated its dedication to producing high-quality, durable, and reliable scooters that cater to the diverse needs of its users. Innovative Design: Varla's range of products showcases cutting-edge design which not only prioritizes aesthetics but also user comfort and safety. Their ergonomic designs ensure that riders have a pleasant experience every time they take a ride. Sustainability Commitment: As a forward-thinking company, Varla Scooter is committed to eco-friendly solutions. By providing electric scooters, the company promotes sustainable transportation methods that are both efficient and reduce the carbon footprint. Customer-Centric Approach: Varla Scooter understands that the customer is at the heart of its operations. Their responsive customer service team, user-friendly website, and transparent policies underscore their commitment to customer satisfaction. Safety First: Varla Scooter places a paramount emphasis on safety. Their products undergo rigorous safety tests, ensuring that they meet and often exceed
C.P.
GBI received my Eagle One V2.0 about a… I received my Eagle One V2.0 about a month ago. After about 10 miles the front hydraulic brake sprang a leak rendering the scooter un-rideable. I was unable to correct the problem and contacted support. They were very helpful and sent the replacement part needed via Fed-X air. I replaced the brake lever assembly in about 15 minutes and was back in business. I couldn't give a 5 star purchase experience because of the breakdown, but the after sales support was 5 star. I own several e-bikes and this scooter is my go to mode now for fun and local (3-5 miles) transportation. I am 73 years old and this thing is a HOOT.
George
GBNot what is promised on the website They promised I would get 2 chargers, I didn't. With one charger it takes 9 hrs to charge. The website states that the scooter goes 40 mph, it doesn't. I emailed and called the support, they said that the scooter doesn't really go 40 mph only 35, so they lied on the website. When I asked about a refund, I received no reply. Don't waste your money on this. It's not as promised and for $1700.00 I should get exactly what they promised.