Sent $1099 scooter FedEx without… Sent $1099 scooter FedEx without signature required. Product never delivered, and Varla has not been helpful locating or replacing the product, yet is still taking payment. Had to open a dispute via PayPal, but don't do business with this company.

Not what is promised on the website They promised I would get 2 chargers, I didn't. With one charger it takes 9 hrs to charge. The website states that the scooter goes 40 mph, it doesn't. I emailed and called the support, they said that the scooter doesn't really go 40 mph only 35, so they lied on the website. When I asked about a refund, I received no reply. Don't waste your money on this. It's not as promised and for $1700.00 I should get exactly what they promised.

I wish I could rate zero stars I wish I could rate zero stars. I purchased an Eagle one scooter. They advertised that 2 chargers were included. When the scooter arrived there was only 1 charger. When I emailed Varla they said they would send a second charger. It took over a month to receive. I enjoyed the scooter for just over 100 miles. Then one of the controllers went out. I purchased a new controller and now the scooter won't power on. Varla will not warranty the $1800 scooter.

One of my best decisions, buying my eagle one . I bought my eagle one almost a year ago . And it’s been a really good experience to me because it’s powerful and strong. I’ve had no issues with it and my inquiries that I’ve had has been responded asap by the excellent customer service department they have . I use my eagle one to go to work and it’s been a really good decision I did . I’m very happy with my scooter .