Tale of a 57Chevy with a bad generator. Our 57 Chevy had a bad generator. Apparently that part is scarce as hen's teeth! John got online and searched diligently for a replacement - no luck. He didn't give up and called an alternator shop in Tucson. Small miracles still happen! They had one on their shelves and John got it that day and the car was up and running before day's end. We couldn't believe our luck. We were prepared to wait for weeks to find one or have ours rebuilt. OOROO did an amazing job and John really made our day. They certainly will have our business in the future.

Poor service. Zero integrity I confirmed my appt with John 45 mins beforehand. Another 45 mins after getting there, I find out he forgot to order the needed part for my truck that we both agreed he'd order as the truck had already been diagnosed twice. If he had owned up to that from the moment he realized it rather than jerking me around saying I needed another appt, as if I misunderstood the purpose of the current appt, the encounter wouldn't have ended with me telling him to go F himself and him jumping up and down in the street in front of Ooroo's, flailing his arms, screaming for me to come back and fight him until I literally turned the corner a 3rd of a mile away. Quite entertaining actually. Good times. Otherwise a waste of my time. Including dealing with the owner. Another thing of note to customers, this business runs lots of commercials and I think it's a safe bet that cost is worked into the cost of service. Date of my service is approximate.

Wonderful experience all around! Incredibly nice staff, great work, and a wonderful experience for something that is normally painful. They even have a shuttle and very nice shuttle driver. Couldn’t say enough great things here. They even prevented me from replacing an alternator erroneously, identified the issue, and offered to look at it again if we have that issue pop back up.

As with all previous visits I fell that… As with all previous visits I fell that I have been treated fairly and competently. All my issues were dealt with and the car is as new.

Thanks Ooroo! Thanks to Zach and Janelle for quick scheduling, great customer service, and troubleshooting/warranty work. As usual, working with Ooroo is so convenient and trustworthy!