Incapable and hopeless customary care. I've been dealing with "Cady" from Gasbuddy regarding invalid GB links and malicious (false) posting of increases of prices by competitors, especially those from newly formed account. Cady in my opinion doesn't have the aptitude, judgment, and cognitive reasoning to be able to address even the most basic matters. Cady writes "where did I get the invalid links from"? Seriously? Um duh. From your website. Cady appears to me very lazy and unsuitable for their current role. Trying to escalate this issue is impossible. It's not surprising I suppose given how they're not taking any action against malicious price reporters.

USERS BEWARE OF SECURITY ISSUES WITH GAS BUDDY! In Oregon it has been illegal for a customer to pump their own gas until this year, 2024. In 2023 it was not allowed, so every purchase would require handing your Gas Buddy Driver Card, along with the Driver Number to a station attendant. In doing so, my GB Card info was stolen along with the Driver Number. This resulted in several unauthorized charges to my linked bank card for fuel fill-ups done by someone who is probably a station attendant and who scanned my card to use for their own fuel purchases. I reported these unauthorized fuel purchases, at locations I have never been to, and the response I got from Gas Buddy was to blame me for showing/sharing my GB Card info, even though the ONLY way to use it in Oregon is to provide it to an attendant!!! Gas Buddy is refusing to reimburse me for these unauthorized fuel purchases. When I went online to my GB account to remove my linked bank card, there is no method to do this!?! You can only replace a bank card, not delete it! As a result, my bank card info is still associated with my GB account! Yet they refuse to assume any responsibility for the stolen information and for the unauthorized purchases. 5 total fuel purchases in November alone! I RECOMMEND THAT ALL OF YOU THINK VERY CAREFULLY ABOUT USING GAS BUDDY - THEIR SYSTEM SECURITY IS NOT AS GOOD AS THEY WANT YOU TO THINK IT IS, AND THEIR WILLINGNESS TO RESOLVE A SECURITY BREACH ALLOWING THE STOLEN GB CARD INFO IS NON-EXISTENT!

Signed up a month ago. Still no card Put in for a GasBuddy card in June. It got shipped (supposedly). It is now almost a month and still no card. Customer Support still emails me reminders to activate and take advantage of the savings, but can’t seem to mail the card so it gets delivered. Good thing I went with the free membership. Customer Support bots tend to respond more often than an actual human. Honestly at this point I’m just going to consider deleting my account. Waste of my time waiting for a savings card and dealing with incompetent customer service.

I signed up with Gas Buddy on August 9 I signed up with Gas Buddy on August 9, 2023 and today I couldn't sign on to my bank account because my user ID was incorrect. Once I proved to my bank I owned the accounts their research has shown my account user ID was changed. I did have my payment account linked to Gas Buddy and perhaps that is how this all started. So far I have not received any fraudulent charges. Only the Gas Buddy small deposits and withdrawal to verify my account. I don't know if Gas Buddy's site lacks appropriate security or has anything to do with this however I can put out a buyer beware review.

GasBuddy is wildly inacurate and suspicious at best Regular unleaded at my neighborhood Alon was reported by GasBuddy to be $3.09/gallon based on a user submission 17 hours ago. In reality it's $3.499 and the staff say it's been that price all week. GasBuddy claims to be "crowdsourced" but based on all the complaints about wildly inaccurate prices that can't be true. The "login" system seems to be no more than your username and a system generated nickname that it gives you the option to change it but the new nickname instantly reverts to the system generated one. Overall GasBuddy feels more like "clickbait" for advertising revenue than an actual gas price finder. AVOID and DO NOT TRUST.