USERS BEWARE OF SECURITY ISSUES WITH GAS BUDDY! In Oregon it has been illegal for a customer to pump their own gas until this year, 2024. In 2023 it was not allowed, so every purchase would require handing your Gas Buddy Driver Card, along with the Driver Number to a station attendant. In doing so, my GB Card info was stolen along with the Driver Number. This resulted in several unauthorized charges to my linked bank card for fuel fill-ups done by someone who is probably a station attendant and who scanned my card to use for their own fuel purchases. I reported these unauthorized fuel purchases, at locations I have never been to, and the response I got from Gas Buddy was to blame me for showing/sharing my GB Card info, even though the ONLY way to use it in Oregon is to provide it to an attendant!!! Gas Buddy is refusing to reimburse me for these unauthorized fuel purchases. When I went online to my GB account to remove my linked bank card, there is no method to do this!?! You can only replace a bank card, not delete it! As a result, my bank card info is still associated with my GB account! Yet they refuse to assume any responsibility for the stolen information and for the unauthorized purchases. 5 total fuel purchases in November alone! I RECOMMEND THAT ALL OF YOU THINK VERY CAREFULLY ABOUT USING GAS BUDDY - THEIR SYSTEM SECURITY IS NOT AS GOOD AS THEY WANT YOU TO THINK IT IS, AND THEIR WILLINGNESS TO RESOLVE A SECURITY BREACH ALLOWING THE STOLEN GB CARD INFO IS NON-EXISTENT!

Signed up a month ago. Still no card Put in for a GasBuddy card in June. It got shipped (supposedly). It is now almost a month and still no card. Customer Support still emails me reminders to activate and take advantage of the savings, but can’t seem to mail the card so it gets delivered. Good thing I went with the free membership. Customer Support bots tend to respond more often than an actual human. Honestly at this point I’m just going to consider deleting my account. Waste of my time waiting for a savings card and dealing with incompetent customer service.

The worst Seems like my account is not working now. I have done everything you asked. Now if you could fix this it would be greatly appreciated. I am a Regional manager for a pharmaceutical company. My company has thousands of GasBuddy accounts. If mine can't get be fixed I am going to have the company discontinue all GasBuddy accounts losing your company hundreds of thousands of dollars. Silly that you would want this instead of fixing an account which had been with you for years. Simply because one of your employees bullied my nephew who is autistic. I will make sure many people hear about this. They employ immature people like Cady and Nychole who like bullying people. Absolutely the worst company. Simply find another company is my advice.

I signed up with Gas Buddy on August 9 I signed up with Gas Buddy on August 9, 2023 and today I couldn't sign on to my bank account because my user ID was incorrect. Once I proved to my bank I owned the accounts their research has shown my account user ID was changed. I did have my payment account linked to Gas Buddy and perhaps that is how this all started. So far I have not received any fraudulent charges. Only the Gas Buddy small deposits and withdrawal to verify my account. I don't know if Gas Buddy's site lacks appropriate security or has anything to do with this however I can put out a buyer beware review.

No replies to bug reports I submitted a bug report 2 weeks ago and still NO REPLIES. The app does NOT allow me to enter gas price at our local gas stop (3.1 miles away). I tried a dozen times over several days (yes, I clicked CONFIRM each time). So, what is the purpose of GasBuddy?