Mark
GBThe app hasn't worked in 3 days The app hasn't worked in 3 days. Customer support is virtually non existing. I restarted my phone and reinstalled the app like they suggested but it still won't work and now they will not answer any emails. Don't install this app.
Eddie Hoy
GBFalse advertising Yeah, every time I go to the site and then go to the gas station. There are 45 cents at least 45 cents higher than any of them. What you say they are, so you're false advertising for these companies. You ought to be taken off the website. Never put back on very dissatisfied, wouldn't trust you again if my life depended on it.
Anonymous
GBIncapable and hopeless customary care. I've been dealing with "Cady" from Gasbuddy regarding invalid GB links and malicious (false) posting of increases of prices by competitors, especially those from newly formed account. Cady in my opinion doesn't have the aptitude, judgment, and cognitive reasoning to be able to address even the most basic matters. Cady writes "where did I get the invalid links from"? Seriously? Um duh. From your website. Cady appears to me very lazy and unsuitable for their current role. Trying to escalate this issue is impossible. It's not surprising I suppose given how they're not taking any action against malicious price reporters.
George Naanes
GBNo human beings work in customer… No human beings work in customer service. Only reply you will get when leaving a message is a Email Bot reply that says nothing about your issue. Same goes when emailing them. Extremely poorly run company and zero customer support. Beware!
Moonbeam Sunshine
GBGas prices are posted without having to prove you are anywhere near the gas station. Gasbuddy keeps getting worse over time. They award points to people for posting prices. In order to earn points a lot of posters just post whatever price someone else posts. A lot of the time the prices are very far from the real price. Their disclaimer that they are crowdsourced which could be a valid excuse for all the wrong prices being reported; however, this could be avoided by only allowing the prices to be reported on the app. When a person earns points on the app they have to be within a half mile in order to earn points. When they post on the web I'm not sure how far away they are. If points are only awarded when posting on the app I think you would see a huge improvement in reports of gas prices.