Moonbeam Sunshine
GBGas prices are posted without having to prove you are anywhere near the gas station. Gasbuddy keeps getting worse over time. They award points to people for posting prices. In order to earn points a lot of posters just post whatever price someone else posts. A lot of the time the prices are very far from the real price. Their disclaimer that they are crowdsourced which could be a valid excuse for all the wrong prices being reported; however, this could be avoided by only allowing the prices to be reported on the app. When a person earns points on the app they have to be within a half mile in order to earn points. When they post on the web I'm not sure how far away they are. If points are only awarded when posting on the app I think you would see a huge improvement in reports of gas prices.
Patrick Kearns
GBThe worst Seems like my account is not working now. I have done everything you asked. Now if you could fix this it would be greatly appreciated. I am a Regional manager for a pharmaceutical company. My company has thousands of GasBuddy accounts. If mine can't get be fixed I am going to have the company discontinue all GasBuddy accounts losing your company hundreds of thousands of dollars. Silly that you would want this instead of fixing an account which had been with you for years. Simply because one of your employees bullied my nephew who is autistic. I will make sure many people hear about this. They employ immature people like Cady and Nychole who like bullying people. Absolutely the worst company. Simply find another company is my advice.
Mark
GBThe app hasn't worked in 3 days The app hasn't worked in 3 days. Customer support is virtually non existing. I restarted my phone and reinstalled the app like they suggested but it still won't work and now they will not answer any emails. Don't install this app.
Anonymous
GBIncapable and hopeless customary care. I've been dealing with "Cady" from Gasbuddy regarding invalid GB links and malicious (false) posting of increases of prices by competitors, especially those from newly formed account. Cady in my opinion doesn't have the aptitude, judgment, and cognitive reasoning to be able to address even the most basic matters. Cady writes "where did I get the invalid links from"? Seriously? Um duh. From your website. Cady appears to me very lazy and unsuitable for their current role. Trying to escalate this issue is impossible. It's not surprising I suppose given how they're not taking any action against malicious price reporters.
George Naanes
GBNo human beings work in customer… No human beings work in customer service. Only reply you will get when leaving a message is a Email Bot reply that says nothing about your issue. Same goes when emailing them. Extremely poorly run company and zero customer support. Beware!