AFTER CONTACTING THE DISTRICT ATTORNEY… AFTER CONTACTING THE DISTRICT ATTORNEY AND BETTER BUSINESS BUREAU, THEY DO NOT ANSWER PHONE CALLS ANYMORE. I AM TRYING TO GET MY CAR REPAIRS MONEY BACK. THIS PLACE IS A SCAM ARTIST..THE EMPLOYEE NAME IS FRANK AND RHIANNA

My experience is that they are scam… My experience is that they are scam artists and outright liars. I have contacted the Delaware Insurance Bureau to report their fraudulent practices. Don’t bother trying to call - I’m pretty sure they block your number after the first call if you have a claim. I agree with poster below that flurry of 5 star reviews is fake. Beware.

Terrible Well, as many others have indicated, this company just doesn't want to pay, and they will run you and your mechanic through the ringer just to tell you that they are not paying. Honestly, I don't know how the employees can sleep at night knowing that they are taking advantage of customers who pay allot of money for this protection. They work harder to find reason to deny a claim than help you receive the dollars for your repair.

BUYER BEWARE BUYER BEWARE! For those researching or shopping for the best extended service plan for their vehicle or motorcycle, ASE PROTECTION is NOT a good option. ASEPROTECTION.com's website states "Our top rated Motorcycle warranty plans protect you from surprise expenses." In reality, despite what the sales rep says, their contract is filled with legal jargon that simply protects them AND allows them to deny claims. Their Total Blue Shield contract shows covered components under section IV. However, section V shows EXCLUSIONS: PARTS AND SERVICES NOT CONVERED. This is what their claims administrator will reference when denying your claims. As others have mentioned, submitting a claim is a slow and inconvenient process, your calls/claims will be funneled by a small team that provides little to no updates, and you'll be left with an expensive warranty contract that does little to "protect you from surprise expenses." Then, cancelling the contract is just as frustrating. You'll have to provide "a notarized affidavit by mail verifying the vehicle mileage and a DATED VERIFIABLE current ODOMETER PHOTO." Be sure to send it by certified mail and require a signature of receipt. Do not purchase a warranty from ASE PROTECTION. It will not "save you thousands of dollars in repair bills" as stated on their website! If you do, however, be sure to identify all excluded/non-covered components. You'll see that it leaves you with mediocre coverage and protection.

After canceling the policy and sending… After canceling the policy and sending the cancelation paperwork not once but twice, they don't pick up the phone. I have sent it a third letter and this time I sent it Certified with a signature. That way I know they have received it, The next step is to file a civil suit. I am almost positive they will close down and re-brand to a different name.