I paid $4000 for a protection plan that… I paid $4000 for a protection plan that would only be activated after I put 1,000 miles on my car. I have reached the activation mileage and now no one returns my calls. The contact information URL is bogus. You can only phone or use the postal service. This is feeling like a scam. If I don't receive any communication I'll file a complaint with the State Attorney General.

Terrible Well, as many others have indicated, this company just doesn't want to pay, and they will run you and your mechanic through the ringer just to tell you that they are not paying. Honestly, I don't know how the employees can sleep at night knowing that they are taking advantage of customers who pay allot of money for this protection. They work harder to find reason to deny a claim than help you receive the dollars for your repair.

Completely a scam! This company is a fraud! They are 100% out to scam people out of ALL their money! They lie, will always say the check is mailed out, fully knowing you're never getting paid. They told me at least 8 times my check was mailed, and all eight times they said my check was lost. How are businesses like this able to commit such heinous acts?! STAY AWAY FROM ASE PROTECTION...you will be robbed!

After canceling the policy and sending… After canceling the policy and sending the cancelation paperwork not once but twice, they don't pick up the phone. I have sent it a third letter and this time I sent it Certified with a signature. That way I know they have received it, The next step is to file a civil suit. I am almost positive they will close down and re-brand to a different name.

This company is a serious SCAM This company is a serious SCAM. I purchased the vehicle Warranty June of 2022 upfront with full payment of $1900.00. Approximately 1 to 2 months later I called to cancel and was instructed to do the mileage thing and get Notarized letter. Mailed letter, when called to check the status they (Tatiana) stated they never received letter and to wait a few weeks so they could contact the mail room. Called for months and just got a bunch of BS stories. Now May of 2023 still dealing with Tatiana she tells me to get a new Notarized letter and that its my fault and should of mailed the letter again sooner (speaking very rude), then hangs up on me. Start calling and trying to reach anybody else, reach Marcus the original salesperson and he transfers me to supervisor William Porter. William instructs me to email him my Notarized letter and he would start the refund process. Of course, months later still no check and call William back… he states he is going to put a force through for the refund. Calling and calling….Maria now is stating the check was mailed out… wait for check…no check. Call Maria back and now we have to wait for the investigation before another check can be issued and you know the rest. After numerous calls until this day, still no refund. These people need to be reported to someone and we need to file a Civil Lawsuit