Don't get scammed Don't get scammed. They are the worst. I paid $1,250 up front for a 5 year plan. They promise hassle free claims process, thats BS they have no intentions on covering any major expense ASE Protection is a deceitful and fraudulent business. their rude and bullying tactics are outrageous. I took my car in to the repair shop 4/12/23 cuz the air conditioning stop working. The mechanic said it needed a to be replaced and found 2 other problems, and submitted the claim totaling $4,100. For months my car at the mechanics shop waiting for ASE protection to approve it. Months go by they deny the claim with no reason and told me they give $500 once I paid the repairs in full and sent them a copy of the paid invoice. So, I was stuck with no recourse did exactly that. Now it's 9/14/23. Still can't get anyone to on the phone or to call me back. Still trying as of 11/7/23.

Terrible Well, as many others have indicated, this company just doesn't want to pay, and they will run you and your mechanic through the ringer just to tell you that they are not paying. Honestly, I don't know how the employees can sleep at night knowing that they are taking advantage of customers who pay allot of money for this protection. They work harder to find reason to deny a claim than help you receive the dollars for your repair.

After canceling the policy and sending… After canceling the policy and sending the cancelation paperwork not once but twice, they don't pick up the phone. I have sent it a third letter and this time I sent it Certified with a signature. That way I know they have received it, The next step is to file a civil suit. I am almost positive they will close down and re-brand to a different name.

This company is a serious SCAM This company is a serious SCAM. I purchased the vehicle Warranty June of 2022 upfront with full payment of $1900.00. Approximately 1 to 2 months later I called to cancel and was instructed to do the mileage thing and get Notarized letter. Mailed letter, when called to check the status they (Tatiana) stated they never received letter and to wait a few weeks so they could contact the mail room. Called for months and just got a bunch of BS stories. Now May of 2023 still dealing with Tatiana she tells me to get a new Notarized letter and that its my fault and should of mailed the letter again sooner (speaking very rude), then hangs up on me. Start calling and trying to reach anybody else, reach Marcus the original salesperson and he transfers me to supervisor William Porter. William instructs me to email him my Notarized letter and he would start the refund process. Of course, months later still no check and call William back… he states he is going to put a force through for the refund. Calling and calling….Maria now is stating the check was mailed out… wait for check…no check. Call Maria back and now we have to wait for the investigation before another check can be issued and you know the rest. After numerous calls until this day, still no refund. These people need to be reported to someone and we need to file a Civil Lawsuit

MARIA IS RUDE AND UNWILLING TO HELP MARIA IS RUDE AND UNWILLING TO HELP. I AM A REPAIR FACILITY AND NOW THAT THE AGREED UPON WORK HAS BEEN FINISHED ASE WARRANTY WILL NOT PAY FOR THE REPAIRS THEY AUTHORIZED. TOTAL SCAM COMPANY DO NOT USE!