THE WORST MY PACKAGE HAS BEEN SITTING… THE WORST MY PACKAGE HAS BEEN SITTING IN BURLINGTON SINCE APR 8TH LITERALLY ACROSS THE STREET FROM ME AND NO PHONE NUMBERS WORK I WOULD REALLY LIKE MY PRODUCT.

No update after 'Data Received' My package tracking status is not updated at all after 16th April, could you please investigate this case? My tracking number is LTN299101750, thank you in advance.

Unacceptable that there is a $21 COD… Unacceptable that there is a $21 COD charge on a $29 purchase. Canada Post is the end agent and could not find any reasons behind what those charges were for as they assumed that there was going to be a break down on the label, but nothing on label just a sticker saying you owe us an extra $21.23 if you want your already paid for including shipping purchase. Very poor....

'Shipped' status with no updates Hi, contacting you here since you don't have any contact information specified on your website. My parcel stays in 'Shipped' state for 2.5 days (fast delivery 🤦‍♂️) with absolutely no info or updates. Can you please provide more info for the reference number below? Thank you in advance.

Package was thrown over the fence onto garbage bins My order was supposed to arrive on Thursday, but didn't show up. Two days later, I received a text notification saying it had just been delivered. I went outside to check the front door but didn't see any package. I checked everywhere, but didn't find anything. 3 hours later, the package was found in my backyard on top of the garbage bins. It literally looked like someone had just tossed it over the fence, and sure enough, when I checked the security cameras, it showed the delivery person just chucking it over the fence. I have the footage for proof. The bag also had 3 slashes in it so I'm glad it hadn't been raining or the contents would've been ruined.